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RedTeam Software logo
RedTeam Software

RedTeam Software is a growing construction management software company built by contractors who understand construction. The cloud-based software solutions are designed to help contractors face the day-to-day challenges of commercial construction. RedTeam Go: Easy-to-use construction project management software designed to help simplify, automate and standardize workflows for small to mid-size contractors. Fieldlens by RedTeam: Intuitive construction jobsite management software for efficient, real-time collaboration among field, office, and trade workers. RedTeam Flex: Highly configurable construction management software designed to help mid-to-enterprise-level contractors manage their construction projects from start to finish. RedTeam Software won multiple awards in 2022 and appeared on the Inc. 5000 list of the fastest-growing companies in the United States in 2020 and 2021. Over 500,000 users worldwide manage a collective $26 billion construction work with RedTeam Software.

Enablement Manager

Learning and DevelopmentLearning and DevelopmentFull TimeRemoteLeadTeam 51-200

Location

United States

Posted

76 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Enablement Manager

RedTeam Software

Benefits: - 401(k) - 401(k) matching - Dental insurance - Health insurance - Paid time off At RedTeam, we don't just serve the construction industry—we're part of it. Our team is made up of professionals who understand the unique challenges and demands of construction because we've been there ourselves. We take pride in our deep-rooted industry expertise, and we're committed to sharing that knowledge with our clients and teams alike. As our Enablement Manager, you’ll play a pivotal role in transferring this expertise, ensuring our training resources and internal programs not only reflect our commitment to authenticity but also empower others to master the industry. You'll be at the forefront of helping both our clients and employees leverage our tools to their fullest potential, driving success through practical, real-world solutions. What you’ll do: - Develop, manage, and continuously improve client-facing training resources, including webinars, help center articles, training videos, and best practice guides. - Audit existing internal documentation, SOPs, and resources to identify gaps, inconsistencies, and outdated content. - Oversee our Skilljar Learning Management System (LMS), ensuring it is effectively utilized to deliver training resources and track learner progress. - Collaborate with Product, Engineering, and Marketing teams to ensure alignment and effectiveness of enablement materials, to include new feature updates - Design and deliver internal enablement programs, including LMS courses, release readiness trainings, playbooks, and process guides to equip internal teams with the knowledge and skills needed to support our clients - Build and maintain a comprehensive process for managing and updating client training resources, ensuring they are current, relevant, and easily accessible. - Help the organization master industry knowledge and workflows cross-functionally, enabling teams to better serve clients and contribute to overall business success. - Conduct regular audits of training materials and processes to identify gaps and opportunities for improvement. - Partner with Customer Success and Sales teams to align enablement efforts with customer needs and business goals. - Measure and report on the effectiveness of enablement programs, using data to drive continuous improvement. - Facilitate cross-functional collaboration to ensure that enablement resources are integrated with product updates and marketing campaigns. - Stay informed on industry trends and best practices to ensure RedTeam’s enablement programs remain cutting-edge and effective. What success looks like: - Comprehensive and up-to-date library of both internal and client-facing training resources, with a clear process for regular updates. - High satisfaction rates among clients and internal teams regarding the quality and accessibility of training resources. - Effective management of the LMS, ensuring it is a central hub for all training and development activities. - Increased product adoption and user engagement driven by effective enablement programs. - Consistent feedback loop between Enablement, Product, Marketing, and Customer Success teams to ensure continuous alignment and improvement. - Internal teams are well-equipped to support clients, with high engagement in "train-the-trainer" programs and a deep understanding of industry knowledge and workflows. - Regular and insightful reporting on enablement effectiveness, leading to data-driven improvements. Qualifications and skills: - 7+ years of experience in a SaaS environment, with a focus on enablement, training, or product education. - Experience with learning and development, adult learning strategy, or instructional design - Deep knowledge of SaaS products, preferably in the construction technology industry. - Strong project management skills, with the ability to manage multiple initiatives simultaneously. - Excellent communication and presentation skills, with experience delivering training to diverse audiences. - Proven ability to work cross-functionally, collaborating with Product, Marketing, Sales, and Customer Success teams. - Ability to adapt to a constantly evolving environment, re-prioritizing work as situations change and needs arise - Experience developing and maintaining training materials, including written content, video, and live training sessions. - Experience managing a Learning Management System (LMS) and leveraging it to deliver and track training. (Skilljar certification preferred) - Experience managing a help center library and keeping help center content up to date (Intercom experience preferred) - Data-driven mindset with the ability to analyze and report on program effectiveness. - Self-motivated, proactive, and able to work independently with minimal supervision. - Passion for teaching and enabling others, with a commitment to continuous improvement This is a remote position.

Job Requirements

  • 7+ years of experience in a SaaS environment, with a focus on enablement, training, or product education.
  • Experience with learning and development, adult learning strategy, or instructional design.
  • Deep knowledge of SaaS products, preferably in the construction technology industry.
  • Strong project management skills, with the ability to manage multiple initiatives simultaneously.
  • Excellent communication and presentation skills, with experience delivering training to diverse audiences.
  • Proven ability to work cross-functionally, collaborating with Product, Marketing, Sales, and Customer Success teams.
  • Ability to adapt to a constantly evolving environment, re-prioritizing work as situations change and needs arise.
  • Experience developing and maintaining training materials, including written content, video, and live training sessions.
  • Experience managing a Learning Management System (LMS) and leveraging it to deliver and track training. (Skilljar certification preferred)
  • Experience managing a help center library and keeping help center content up to date (Intercom experience preferred).
  • Data-driven mindset with the ability to analyze and report on program effectiveness.
  • Self-motivated, proactive, and able to work independently with minimal supervision.
  • Passion for teaching and enabling others, with a commitment to continuous improvement.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off

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