Creator Coordinator
Location
United States
Posted
75 days ago
Salary
$50K - $60K / year
Seniority
Mid Level
Job Description
Creator Coordinator
Odyssey Agency
About the Role We’re looking for a highly organized Creator Coordinator to keep the influencer side of our campaigns running like clockwork. You’ll be the operational backbone of our creator partnerships — managing timelines, contracts, shipments, invoices, and day-to-day creator relationships with care and precision. This role works closely with our Creative Strategists and Account Management teams, so strong communication and a collaborative mindset are just as important as staying on top of the details. What You’ll Do - Own the project management of the influencer side of campaigns from kickoff through final delivery - Conduct outreach to our existing creator network, onboard influencers, and document their followings, reach, deliverables, and costs - Create and send creator contracts for each campaign, ensuring accuracy and timely turnaround - Coordinate product shipments from brand partners to influencers and track delivery status - Review influencer content throughout campaigns to ensure it meets brief requirements and deadlines - Process influencer invoices accurately and on time - Serve as a primary point of contact for day-to-day creator communication, keeping relationships positive and professional - Collaborate closely with Creative Strategists and the Account Management team to keep campaign timelines aligned What We’re Looking For - Strong working knowledge of Google Suite (Gmail, Docs, Sheets), Slack, Discord, and Notion or a comparable project management tool - A solid understanding of social media and how influencer campaigns work in practice - Exceptional organizational skills — you track every detail and nothing slips through the cracks - Clear, warm, and professional communication skills, both written and verbal - A team-first attitude with the ability to manage multiple moving parts across concurrent campaigns How to Apply Record a 3–5 minute Loom where you walk us through how you would manage the following situation: You have a campaign with 8 influencers. Three haven’t responded to your last two messages, one says their product never arrived, and a fourth just submitted content that doesn’t match the brief — and the campaign goes live in 5 days. Walk us through exactly how you’d handle this, what tools you’d use to stay organized, and how you’d communicate with the team. Feel free to screen-share a sample tracker, Notion setup, or anything that shows how you work.
Job Requirements
- Strong working knowledge of Google Suite (Gmail, Docs, Sheets), Slack, Discord, and Notion or a comparable project management tool.
- A solid understanding of social media and how influencer campaigns work in practice.
- Exceptional organizational skills — you track every detail and nothing slips through the cracks.
- Clear, warm, and professional communication skills, both written and verbal.
- A team-first attitude with the ability to manage multiple moving parts across concurrent campaigns.
- How to Apply
- Record a 3–5 minute Loom where you walk us through how you would manage the following situation: You have a campaign with 8 influencers. Three haven't responded to your last two messages, one says their product never arrived, and a fourth just submitted content that doesn't match the brief — and the campaign goes live in 5 days. Walk us through exactly how you'd handle this, what tools you'd use to stay organized, and how you'd communicate with the team. Feel free to screen-share a sample tracker, Notion setup, or anything that shows how you work.
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Role Description We are looking for an Influencer & Social Specialist to own and grow our ambassador and creator program while also supporting social engagement and customer experience. This is a hybrid role with a strong focus on influencer/ambassador program management, combined with social media engagement, community building, and customer support. The ideal candidate is equally comfortable identifying and building relationships with creators as they are engaging with customers and communities across Instagram and TikTok. This is a high-ownership role for someone who brings both execution and strategic thinking. We are not looking for someone who only completes assigned tasks. We want someone who contributes ideas, improves systems, and helps shape the function as it grows. This role is especially well suited to someone with experience in DTC wellness, herbal medicine, beauty, health, or Traditional Chinese Medicine-related brands. - Source and build your own lists of influencers, creators, and ambassadors in the wellness niche - Lead outreach with a quality-over-quantity approach focused on fit, conversion, and long-term relationship value - Manage the ambassador pipeline end-to-end, from sourcing and outreach to onboarding and ongoing relationship management - Track outreach performance and optimize for conversion into active ambassadors - Build authentic relationships with creators and identify strong long-term brand partners - Suggest campaign, collaboration, and activation ideas — not just execute pre-defined tasks - Help shape and improve the influencer program as the sole owner of this function - Monitor and engage with the brand’s community across Instagram and TikTok - Respond to comments, DMs, and community interactions in a timely, thoughtful, and brand-aligned way - Practice active social listening to identify opportunities, sentiment, and trends - Write authentic, non-generic responses that strengthen brand trust and connection - Stay current on social trends, especially on TikTok and Instagram, and apply them appropriately - Support customer inquiries across email, chat, and social channels - Handle tickets clearly and empathetically while following SOPs and escalation processes - Work within CX tools and internal systems to ensure customers receive timely support - Help bridge insights from customer conversations back into community and influencer strategy Qualifications - 2+ years of experience in influencer marketing, ambassador programs, social media engagement, and/or community management - Experience working with DTC e-commerce brands, preferably in wellness, with beauty or health also considered - Hands-on experience sourcing influencers and managing creator relationships end-to-end - Experience responding directly to Instagram comments, TikTok comments, DMs, and community interactions - Experience in customer support, including email, chat, or social-based support tickets - Strong understanding of how outreach performance connects to conversion and overall program outcomes - Experience in wellness, herbal medicine, hormone health, or Traditional Chinese Medicine (nice to have) - Background in beauty or health brands with transferable DTC experience (nice to have) - Familiarity with customer and e-commerce workflows in a fast-moving online brand environment (nice to have) Requirements - Highly proactive and self-directed - Strong ownership mindset; you do not wait to be told every next step - Analytical thinker who cares about conversion and program quality, not just activity volume - Comfortable working collaboratively in a team environment - Strong English communication skills with a natural, polished tone - Organized and detail-oriented - Warm, thoughtful, and empathetic in customer and community interactions - Adaptable and excited to grow with an evolving role Benefits - Access to a $200K+ perk marketplace with discounts on 150+ global services - Option to withdraw up to 50% of approved earnings before payday
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• Eigenverantwortliche Umsetzung von Influencer Marketing Kampagnen • Umfassende Kampagnen Koordination mit Creators, u.a. Preisverhandlungen, Briefing-Erstellung und Content Abstimmung • Beratung und Betreuung von Werbekunden, z.B. Abstimmung der Creator Auswahl • Erstellung von Timingplänen, Qualitätssicherung der Inhalte, Auswertung der Kampagnen in Form von detaillierten Reportings • Enge Zusammenarbeit mit den Kollegen:innen • 1:1 Betreuung der dir zugewiesenen Influencer im Rahmen des Künstlermanagements
• Work in collaboration with our in-house Influencer Marketing Managers. • Source influencers using different strategies across Instagram, TikTok, YouTube, podcasts, and our proprietary influencer database. • Build a pipeline of potential influencers and reach out to them with campaign proposals. • Request and evaluate influencer media kits and audience analytics to assess partnership fit. • Negotiate campaign costs and deliverables, then coordinate campaign execution, including content approvals, posting schedules, and deliverable tracking. • Analyse campaign performance and report on key metrics. • Rebook successful campaigns and deepen relationships with long-term influencer partners. • Help us innovate and develop new collaboration formats and contracts, from micro-influencers to celebrities.
