Position Summary TDOT seeks a Technical Specialist to assist the Professional Services Division with invoicing, customer service, and relationship management. Essential Job Responsibilities · Provide exceptional customer service to both internal and external customers, exercising effective listening skills, providing prompt responses, maintaining complete and accurate documentation, and communicating effectively. · Foster professional relationships with the Divisions and the Regions to promote accountability and consistency, further partnering relationships, and minimize impacts to program stability. · Assist with coordinating consultant invoices with Contract Managers to ensure invoices are formatted consistently, reviewed within the timeframe allotted to meet the Section’s performance metrics, and coordinated for any concerns or questions. · Create a transmittal document for TDOT Finance to indicate that an invoice has been reviewed and is approved for payment. · Ensure all deliverables are accomplished in alignment with the Consultant and Contract Services Quality Management Program for the purpose of reducing errors, ensuring consistently high levels of quality and achievement, mitigating risk to the Department, and establishing a track record of success. Qualifications Education: - Bachelor’s degree Professional Experience: - Minimum 1 year of experience processing/developing invoices

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! Summary The IT Technical Analyst supports the bank as the primary technical liaison among line-of-business teams, vendor platforms, IT development/support teams, testing functions, and business stakeholders. Ensures the system development lifecycle (SDLC)—particularly in vendor-managed environments with integrations, configurations, data flows, and technical dependencies understood, documented, and testable throughout the software lifecycle. Partners with LOB and IT SMEs/Engineers to produce and maintain technical and testing documentation (e.g., functional design documents, workflow diagrams, traceability matrices, and qTest plans/reporting). Duties & Responsibilities - Analyze vendor-provided application architectures, interfaces, APIs, and configuration options to support required technical documentation. - Translate business and regulatory requirements into clear technical artifacts, including Functional Design Documentation, system Visio workflows, interface specifications, Requirement Traceability Matrices, Test Plans, Test Scripts, Test Management Dashboards and Testing Defect Logs and Management. - Support environment readiness, test data provisioning, and coordination of vendor-led testing activities. - Ensure adherence to banking security, risk, and compliance standards. - It is the responsibility of this role to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education Requirements - Bachelor’s degree in Computer Science, Information Systems, or a related field is preferred Minimum Experience - 5+ years of experience in IT analysis or technical support roles within financial services. - 5+ years experience in Technical Documentation (Functional Design Documentation, Traceability Matrices, Test Plans, Test Management, System Architecture/Visio Workflows) Licenses & Certifications - Knowledge of banking regulations such as SOX, PCI, and FFIEC preferred Knowledge, Skills, & Abilities - Strong understanding of system integrations, APIs, batch processing, and data flows. - Experience working with vendor-based platforms (e.g., core banking, payments, AML, CRM). - Familiarity with SDLC, defect management, and test lifecycle processes. - Experience with tools such as JIRA, Confluence, ServiceNow, or test management platforms (preferred). - Ability to effectively access and interpret information on computer screens, documents, and reports. - Strong analytical and problem-solving skills, particularly related to complex technical integrations and vendor systems. - Excellent communication and collaboration skills for working with cross-functional teams and external vendors. - Proficiency in maintaining and organizing technical documentation. - Adaptability to evolving technology and system requirements. Physical Demands and Work Environment Physical Demands - Ability to communicate in person, on the phone, and through electronic channels - Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor - Ability to sit, walk, and/or stand for extended periods of time - Ability to bend and reach Work Environment - Office: This position reports to a physical Company location, and the setting will be a typical office environment. - Remote or hybrid: For remote or hybrid positions, a secure and distraction-free setting is required, with a reliable internet connection (cable or fiber preferred, mobile hotspots not acceptable). Hybrid positions will report to a physical Company location, as directed by the manager, and that setting will be a typical office environment. In accordance with Colorado law: Colorado pay for this position is anticipated to be between $85,153.00 - $136,024.00 , actual offers to be determined based on applicant’s skills, experience and education. While the anticipated deadline for the job posting is 04-22-2026, we encourage you to submit your application as we may still consider qualified candidates beyond this date. Benefits | SouthState Careers Equal Opportunity Employer, including disabled/veterans.

Job Title: Change Management Specialist Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * The Opportunity: CACI is seeking a Change Configuration Management Specialist to support the Department of Homeland Security (DHS) Office of the Chief Information Officer (OCIO) with change management of a critical wide-area network (WAN) supporting information sharing across DHS Components. This team ensures the integrity, security, and stability of designated DHS networks, and implements a structured Change Configuration Management (CCM) process to track, approve, and document system changes across the network. The ideal candidate will have DHS HQ and/or DHS Component experience, be adept at orchestrating complex IT changes, and excel in stakeholder communication. Responsibilities: The Change Configuration Management Specialist is responsible for the planning and execution of all communications, organizational risk assessment, training, outreach, sponsorship liaison, job transformation, and organizational readiness activities necessary to promote acceptance of the target capability change. Additionally, develop and implement an Organizational Change Management approach that is focused on organizational alignment and benefits realization. This approach will be used to assess and monitor risk, mobilize and align leaders, engage and communicate with stakeholders and prepare and equip the workforce. Responsibilities include but are not limited to: - Manage and document change processes, ensuring proper testing and implementation - Coordinate engineering activities and requirements for assigned components - Participate in change control meetings and prepare briefings on high-impact changes - Conduct operational risk assessments and impact analyses prior to change implementation - Develop and implement organizational change management strategies - Assess and monitor risks associated with changes to systems and processes - Facilitate communications between DHS Headquarters and DHS components, including but not limited to Change Requests (CR) and Service Requests (SR) - Collaborate with respective engineering team members as required - Collaborate with the lower tiered teams as required - Provide rotating on call support as required - Escalate issues that require attention of senior leadership - Research, compose, coordinate, and present change configuration management support utilizing established processes - Assist in planning and developing methods, procedures, and policies concerning enterprise-wide systems and/or applications software as well as project implementation - Participate in program management reviews, technical oversight meetings, and workshops to keep abreast of program controls, changes and new standard systems being acquired for installation - Ensure change implementers are using best practices / industry standards to ensure successful changes, mitigating impact risk to DHS’ mission, avoidable delays, or rescheduled changes ​Qualifications: Required: - Able to obtain/maintain DHS Entry on Duty (EOD) suitability clearance - B.A / B.S Degree and 3-5yrs of experience - Advanced proficiency with Microsoft products such as Excel, PowerPoint, Word, and Visio - Advanced eye for detail and quality - Strong interest in Continual Service Improvement (CSI) - Desire to learn PowerBI - Team Player - Understanding of LAN/WAN technologies and concepts - Understanding of IT Service Management ​Desired: - Previous DHS or DoD experience - ITILv4 or v5 Foundations certification - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Since this position can be worked in more than one location, the range shown is the national average for the position. The proposed salary range for this position is: $61,600-$129,300 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? As a Sales Enablement Manager, you’ll help ensure Cognigy’s partners are technically capable of building, demoing, and delivering high-quality AI Agents on the Cognigy platform. This role is focused on hands-on technical enablement. You’ll work closely with partner engineers, sales engineers, and internal teams to turn product knowledge into real-world solutions. You’ll be a go-to technical resource for partners, helping them move from basic understanding to confident execution across sales cycles and customer implementations. How will you make an impact? - Enabling partners to design, build, and deliver AI Agents using the Cognigy platform - Supporting partner onboarding and ongoing technical readiness through structured enablement and certification paths - Delivering technical enablement sessions, workshops, and hands-on labs - Assisting partners with JavaScript development, debugging, and flow-based logic - Supporting API usage and integrations as part of AI Agent implementations - Helping partners work effectively with context variables and conversation logic in Cognigy - Advising on webchat embedding and xApps using HTML, CSS, and JavaScript - Supporting partners during demos, proofs of concept, and key partner-led opportunities - Collaborating with Sales Engineering, Product, and Professional Services to align on technical standards and best practices - Translating product updates and new features into clear, partner-ready technical guidance Have you got what it takes? - Strong JavaScript coding and debugging skills, with the ability to support and unblock others - Experience working with APIs and integrations in real-world implementations - Practical experience using context variables and conversation logic within Cognigy - Working knowledge of HTML, CSS, and JavaScript, particularly for webchat embedding and xApps - A general developer mindset, with comfort solving problems through flow logic and/or code - Experience in a technical, customer-facing role such as Sales Engineering, Pre-Sales, Solution Consulting, or Technical Consulting - Ability to clearly explain technical concepts to both technical and non-technical audiences - Strong collaboration and communication skills across sales, product, and delivery teams Enablement-focused qualities: - A genuine passion for enablement and helping partners succeed independently - Enjoyment in teaching, coaching, and guiding others from basic understanding to confident execution - Comfort delivering technical enablement sessions, workshops, and hands-on labs - Ability to turn complex product capabilities into clear, practical guidance partners can apply immediately - A proactive, problem-solving attitude with a strong sense of ownership when supporting partner success What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! About Cognigy NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.