• Guide clients in leveraging WhatsApp as a strategic performance channel and integrating it into their growth strategy. • Build and maintain strong, trust-based relationships, serving as the voice of the client within our organization. • Lead clients toward achieving measurable success on WhatsApp. • Analyze client performance data to develop tailored success strategies for different industries, verticals, and use cases. • Transform client use cases into actionable growth strategies, driving measurable results through WhatsApp.

• Architect strategic alliances with key hardware partners • Navigate complex organizational structures within partner companies • Translate high-level cloud infrastructure trends into actionable partnership strategies • Lead cross-functional workstreams between internal product teams and external partners • Drive the execution of partnership milestones • Collaborate with senior leadership on industry trends • Mentor peers and internal teams on partnership best practices

Role Description We are looking for like-minded people to join our organization and contribute with their ideas, skills and expertise in exchange for a good payment. Qualifications - Talented Junior - Solid professional knowledge on the theoretical level - Open mind to listen and learn (from Seniors and other sources) - Robust confidence level but far away from being arrogant (Learn-it-all mindset instead of I-Know-it-all) - Taking responsibility for every task you do (and seek proactively help if a task is too hard or complex) - Working every day to reach the skill-level of a senior ASAP - Seek and recognise opportunities for self-growth, team-growth and take action - Experienced Senior - Real domain expert down to the roots: State of the art knowledge and real experience in almost all aspects your professional area - Open mind to listen and learn but also to give back knowledge to the organization - Taking responsibility of entire product/projects/initiatives - Able to create a strategy or parts of it - Scalable mindset and knowledge how to design/build scalable solutions/processes - Knowing the difference between real knowledge/understanding and Dunning-Kruger - Awareness about the difference between knowledge/skills and real experience Requirements - Guide clients in leveraging WhatsApp as a strategic performance channel and integrating it into their growth strategy. - Build and maintain strong, trust-based relationships, serving as the voice of the client within our organization. - Lead clients toward achieving measurable success on WhatsApp. - Analyze client performance data to develop tailored success strategies for different industries, verticals, and use cases. - Transform client use cases into actionable growth strategies, driving measurable results through WhatsApp. Benefits - Here’s an opportunity to shape a whole new industry in Business Messaging. - You’ll be joining a team of experienced entrepreneurs who run a bootstrapped and profitable global company. - Join a dynamic, innovative team where you'll collaborate with some of the brightest minds in tech. - Enjoy daily opportunities to learn, grow, and push the boundaries of what's possible. - Work from anywhere in the world with full remote flexibility. - Receive a competitive remuneration package that reflects your skills, experience and achievements. - This is a contract-based position. - We are a fully remote company and welcome applicants from anywhere in the world. Budget - The budget range for this role in Junior position is 3.000,00 EUR/Month – 5.000,00 EUR/Month, depending on the candidate’s level of experience and fit with the position requirements. - The budget range for this role in Senior position is 6.000,00 EUR/Month – 8.000,00 EUR/Month, depending on the candidate’s level of experience and fit with the position requirements. Background Check Notice By submitting your application, you acknowledge and agree that 360Dialog may conduct a background check as part of the recruitment and selection process. This may include verification of your professional experience, educational background, and other relevant information necessary to assess your suitability for the role.

At Citizens, our mission is to help clients, colleagues and communities reach their potential. We do this through our distinguished client centric culture, having a mindset of continuous improvement and always enhancing our excellent capabilities. Citizens stands and grows with its clients. Within Citizens Consumer Banking, Citizens Private Client provides personalized, world class financial planning and advice to help clients achieve their financial goals. We do this through creating a culture of continuous coaching, professional development and ongoing practice management support. As a Private Client Market Leader (PCML), you will lead, coach, and develop a team of licensed Private Client Relationship Managers (PCRM) across a specified geography. Your team of PCRMs are responsible for acquiring, deepening, and retaining our affluent, high-net worth, and ultra-high-net worth clients by thinking long term, always doing the next right thing and collaborating with other colleagues. You will motivate your team through behavioral change management, coach your team on consistent execution of our defined client engagement process and lead your team on day-to-day execution of activities leading to sales results. Your impact will help our clients save and grow their assets in a tax efficient way, manage debt effectively, secure their income to live the lifestyle they dream of, protect their family for life’s ‘what ifs’ and prepare them to leave a legacy. In addition to leading your team, you will partner cross functionally with Citizens Wealth, Consumer, and Private Client teams to influence the Private Client strategy across Citizens, including but not limited to topics such as growth, profitability, multiyear planning, technology, and competitive dynamics. You will keep up to date with industry trends, develop recommendations to drive the future success of Citizens Private Client and our competitive advantage. Primary responsibilities include - Lead and motivate a team of 30+/ licensed Private Client Relationship Managers (PCRMs) across a specified, broad geography, both in person and remotely. - Inspire team to achieve business results and customer experience goals by connecting strategy to day-to-day activities and results. - Proactively engage and influence the team through regular, value add communications – virtual and in person, and in 1:1, small group, and full team meetings. - Role model, coach and influence PCRMs to consistently engage clients utilizing the Citizens Consultative Client Engagement Process, leading with financial planning of the time and delivering a best in class client experience. - Identify high potentials and create a winning team. Raise the bar with every talent decision. - Proactively build a network of bench strength, recruit, select, and onboard top talent PCRMs. - Inspect PC RM productivity and implement effective performance management routines to take ownership of financial performance-to-goal/business results/metrics. - Leverage reporting and sales tools to proactively identify and coach team to successfully convert sales opportunities. - Participate in and drive the development of goals and strategies for team to achieve goals. - Emulate the Dedicated Advisory Team model by working closely with respective DSMs/RSMs and CFP Team. - Build internal relationships across various lines of business (Retail, Mortgage, Business Banking, Commercial, etc.) to grow the Private Client business and facilitate integrated business development opportunities and solutions for clients. - Serve as subject matter expert for team and demonstrate technical expertise in sophisticated/complex banking and lending strategies. - Conduct supervisory duties as determined by the Business. - Serve as an escalation point for risk management topics and coordinate problem solving. - In collaboration with key stakeholders, support the Head of Private Banking Relationship Management to continue to build out and develop the Private Client Segment. - Keep up to date with industry trends. - Develop recommendations to drive the future success of Citizens and our competitive advantage. Qualifications, Education, Certifications and/or Other Professional Credentials - Minimum of 10 years in leadership capacity, preferably in Wealth Management. - Knowledge of banking and wealth management products and services; ability to apply this knowledge to client needs and objectives. - Proven track record of Recruiting, Leading, Motivating and Coaching a team of Registered Reps/Licensed Relationship Managers or Licensed Bankers - FINRA licenses required: Series 7, 24 (or 9 and 10), 65/63 or 66. State insurance license required. Hours & Work Schedule - Hours per Week: 40 - Work Schedule: M-F; some travel required Pay Transparency The salary range for this position is $162,000 - $200,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits. About Us Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Equal Employment and Opportunity Employer Job Applicant Data Privacy Policy Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.