• Analyze, design, and implement automation-first strategies for core AR, Billing, Credit Control, and cash allocation workflows to maximize efficiency and reduce manual effort. • Define, monitor, and report on key performance indicators (KPIs) related to process turnaround times, reconciliation accuracy, dispute resolution, and cash flow forecasting. • Partner closely with Product, Engineering, and Business Intelligence (BI) teams to define requirements, test, and implement robust financial tooling and systems that support global scale and complex financial environments. • Establish and maintain strong Standard Operating Procedures (SOPs) and internal controls to mitigate operational risk, ensure compliance, and support accurate financial reporting. • Lead and influence cross-functional teams to adopt new processes, controls, and technologies, ensuring seamless transition and sustained performance improvements. • Provide data-led insights and recommendations to finance leadership on operational performance, future automation roadmap, and strategic resource allocation.

JOB SUMMARY Responsible for managing patient account staff in processing accounts and working with designated payors to ensure proper reimbursement. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. - Ensures compliance with state and federal laws and regulations. - Maintains a thorough understanding of health insurance and government programs, where necessary. - Facilitates the identification of issues and solutions by team members related to delays in achieving payment resolution. - Monitors collection processes to determine cash flow improvement opportunities. - Manages the aging of accounts receivable by trending and analyzing the A/R, and through communication with the payors. - Works with A/R supervisors to identify department training needs for system education, industry updates and changes in collection processes and protocols. - Works with A/R Supervisors and staff to ensure that employee productivity and quality meets standards. - Manages desk assignments to meet employee productivity and collection efforts across all client facilities. - SUPERVISORY RESPONSIBILITIES If direct report positions are listed below, the following responsibilities will be performed in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. - No. Direct Reports (incl, titles) - Patient Acct Reps, Sr Patient Acct Reps, Lead Patient Acct Reps, and Patient Acct Supervisors, Plan Specialists KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Advanced knowledge of healthcare A/R - Excellent working knowledge of Patient Financial Services operations with specific focus on Inpatient and Outpatient Managed Care and Commercial payors (i.e., Medicare regulations and compliance; HIPAA) - Proficient in Microsoft Office (Word and Excel) - Advanced writing skills - Ability to provide advanced customer service - Ability to plan and implement process improvements - Ability to train and coach staff - Ability to multi-task - Strong leadership and organizational skills - Proficient in building a strong team to meet performance goals - Very good written and verbal communication skills - Strong interpersonal skills - Strong technical skills, including PC and MS Office Suite knowledge - Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. - 4 year college degree in Healthcare Administration, Business or related area or equivalent experience. MBA/CPA preferred - 5 – 10 years experience in Healthcare Administration or Business Office - 2 – 3 years supervisory experience CERTIFICATES, LICENSES, REGISTRATIONS - HFMA-Patient Accounts or Hospital Accounting Certification encouraged PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Ability to sit and work at a computer terminal for extended periods of time WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Call Center environment with multiple workstations in close proximity As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost, and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! Compensation and Benefit Information Compensation - Pay: $72,509.00 - $108,763.00 annually. Compensation depends on location, qualifications, and experience. - Position may be eligible for an Annual Incentive Plan bonus of 10%-25% depending on role level. - Management level positions may be eligible for sign-on and relocation bonuses. Benefits Conifer offers the following benefits, subject to employment status: - Medical, dental, vision, disability, life, and business travel insurance - Management time off (vacation & sick leave) – min of 12 days per year, accrued accrue at a rate of approximately 1.84 hours per 40 hours worked. - 401k with up to 6% employer match - 10 paid holidays per year - Health savings accounts, healthcare & dependent flexible spending accounts - Employee Assistance program, Employee discount program - Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. - For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

• Process and maintain customer agreements within the ERP system (ConnectWise). • Generate, review, and distribute customer invoices through ConnectWise and/or Autotask. • Monitor accounts receivable aging and perform collections activities. • Maintain accounts receivable balances within established company targets. • Manage the customer payment portal and provide customer support related to online payments. • Investigate and resolve billing discrepancies and account reconciliation concerns. • Ensure compliance with company financial policies and internal controls.

Title: Post Award Accounts Receivable Specialist I - Office of Sponsored Programs Location: Laramie United States - Job Identification 260525 - Job Schedule Full time - Job ShiftDay - Locations 16 & Gibbon, Laramie, WY, 82071, US - Posted Salary Range$51,504-$60,504 - Schedule (Hours Per Week)40 - Essential or On CallN/A - Calendar OptionsN/A - Grant FundedNo - TravelNo - Eligible for sponsorship?No - Number of Openings1 - Hiring ManagerBethany Allen - Job FunctionClassified Staff - Regular or TemporaryRegular - DepartmentOffice of Sponsored Programs - Grade22 Job Description Join Our Campus Community! Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! Why Choose Us? At the University of Wyoming, we value our employees and invest in their success. Our comprehensive benefits package is designed to support your health, financial security, and work-life balance. Benefits include: - Generous Retirement Contributions: The State contributes 14.94% of your gross salary, and you contribute 3.68%, totaling 18.62% toward your retirement plan. - Exceptional Health & Prescription Coverage: Enjoy access to medical, dental, and vision insurance with competitive employer contributions, that include 4 deductible options to suit your needs. - Paid Time Off: Benefit from ample vacation, sick leave, paid holidays, and paid winter closure. - Tuition Waiver: Employees and eligible dependents can take advantage of tuition waivers, supporting continuous education and professional growth. - Wellness and Employee Assistance Programs: Stay healthy with wellness initiatives, counseling services, and mental health resources. At the University of Wyoming, we’re committed to creating a supportive and enriching workplace. To learn more about what we offer, please refer to UW’s Benefits Summary. JOB TITLE: Post Award Account Receivable Specialist I JOB PURPOSE: Reporting to the Senior Director of the Office of Sponsored Programs (OSP), this position administers the accounts receivable functions for the University of Wyoming’s externally funded sponsored projects. The role ensures invoicing, collections, and cash management are carried out in compliance with sponsor terms and conditions, University policies and procedures, State of Wyoming regulations, and the federal Office of Management and Budget (OMB) Uniform Guidance. The position operates within multiple layers of complex requirements and plays a critical role in safeguarding the University’s ability to recover research expenditures and maintain compliance with external funding regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Identify and apply payments to sponsored awards; create receipts. - Proactively lead follow-up on delinquent sponsor payments over 90 days, troubleshooting barriers to collection, coordinating with principal investigators, departmental staff, and sponsor representatives, and collaborating with the Post-Award Services team to resolve outstanding balances and mitigate financial risk to the University. - Review awards to determine payment terms and update new WyoCloud projects and associated awards/contracts with billing and receivable attributes. - Process letter of credit draw requests for letter of credit (LOC) accounts and reconcile to expenses for sponsors with letter of credit mechanism. - Responsible for processing refunds to sponsors. - Help train part-time employees and student workers assigned to the Accounts Receivable team. - Collaborate with Accounting Office and ensure Office of Sponsored Programs bank account is reconciled at the end of each month. - Facilitate independent auditors and agency representatives in their review of sponsored programs’ records, ensuring compliance by maintaining complete and accurate files, including copies of all agency deliverables. - Assist with the testing of Accounts Receivable functionalities and reports during WyoCloud system quarterly upgrade. SUPPLEMENTAL FUNCTIONS: - Serve as a resource to UW administration, staff, government agencies, sponsoring organizations and auditors. - Stay current of new developments and regulations. - Calculate interest on federal award cash balances and submit to government annually. - Maintain sponsor systems needed for invoicing. - Assist with invoicing/billing on externally funded awards as may be needed. - Perform special projects as directed. - May serve on University and/or external committees or task forces as necessary. COMPETENCIES: - Attention to Detail - Collaboration - Influence - Integrity - Judgment - Work Tempo MINIMUM QUALIFICATIONS: Education: Bachelor’s degree in accounting, finance, business, or a related field; or an equivalent combination of education and experience Experience: 2 years work-related experience DESIRED QUALIFICATIONS: - Experience with an Oracle-based or comparable enterprise financial management system - Prior experience in accounts receivable, billing, or financial reconciliation, preferably in a grant-funded or contract environment - Experience working in a higher education or research administration environment - Strong organizational skills with the ability to prioritize multiple assignments and meet deadlines - Strong attention to detail and customer service orientation - Excellent verbal, written, and interpersonal communication skills - Experience with grant or contract invoicing, sponsored project billing, or post-award financial administration} REQUIRED APPLICATION MATERIALS: Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application: - Cover letter - Resume or C.V. - Contact information for four work-related references (references will only be contacted if you are selected as a finalist for the position).} WORK LOCATION: Ideally, this position requires the successful candidate be available to work on campus in Laramie, WY. However, a flexible or remote work agreement may be possible for a highly qualified candidate. WORK AUTHORIZATION REQUIREMENTS: The successful candidate must be eligible to work in the United States. Sponsorship for H-1B work authorization or work visa is not available for this position. HIRING STATEMENT/EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at 307-766-2377 or email jobapps@uwyo.edu. ABOUT LARAMIE: The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn move about Laramie, by visiting the About Laramie website. Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado’s Front Range and the metropolitan Denver area. Laramie’s beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/.