We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Company: Oak Street Health Title: Lead Director - Service Operations - Strategy and Transformation Location: Remote Role Description: The Lead Director, Service Operations Strategy & Transformation will lead technology-driven process improvements across key Service Operations teams, including Patient Services, Pharmacy Tech, Triage Nurse, Referrals, and Medical Records. This role focuses on driving efficiency and enhancing patient experience through technology adoption and operational transformation. Partnering closely with Product, IT, Clinical Informatics, and Service Ops leadership, the Lead Director will design and implement solutions that deliver measurable impact. This position reports to the Executive Director, Service Operations. Core Responsibilities: - Lead large-scale operational and technology transformation initiatives, driving efficiency and process improvements across healthcare operations. - Own end-to-end solution design and implementation, including identifying business problems, selecting enabling technologies, and ensuring successful deployment. - Manage cross-functional projects that integrate operations and technology, collaborating with internal teams and external partners to achieve strategic goals. - Drive change management for major organizational shifts, ensuring adoption of new processes and technologies across large teams and complex environments. - Provide strategic consulting and thought leadership, leveraging healthcare operations expertise to influence decisions and deliver measurable impact. What we’re looking for: Required Qualifications: - 10+ years of leadership experience in shared services or healthcare operations - Proven track record in cultural and operational transformation, including structured change management (stakeholder alignment, training, communications, outcome measurement) - Successful leadership of vendor selection and large-scale technology deployments (impacting 100+ FTEs) - Demonstrated ability to automate high-volume administrative processes - Strong understanding of enabling technologies for service operations (automation, AI, self-service, agent assist) - Exceptional strategic thinking, project management, and executive communication skills - Highly collaborative, analytical, and adaptable in a fast-paced environment - Self-starter with strong initiative, follow-through, and problem-solving capability - Travel - up to 20% - U.S. work authorization. - Someone who embodies being “Oaky” Preferred Qualifications: - Strong healthcare operations background - Consulting experience with strategic and operational initiatives - Proven ability to lead operations and technology projects - Technical background (preferred but not required) - Experience leading technology implementation end-to-end - Demonstrated success in implementing major change for large-scale operations - Ability to own problem-solving, including identifying issues, designing solutions, selecting appropriate technology, and driving implementation Education: - Bachelor’s degree or equivalent experience. What does being “Oaky” look like? - Radiating positive energy - Assuming good intentions - Creating an unmatched patient experience - Driving clinical excellence - Taking ownership and delivering results - Being relentlessly determined Why Oak Street Health? Oak Street Health is on a mission to “Rebuild healthcare as it should be,” providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 200 primary care center locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission. Oak Street Health Benefits: - Mission-focused career impacting change and measurably improving health outcomes for medicare patients - Paid vacation, sick time, and investment/retirement 401K match options - Health insurance, vision, and dental benefits - Opportunities for leadership development and continuing education stipends - New centers and flexible work environments - Opportunities for high levels of responsibility and rapid advancement Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Pay Range The typical pay range for this role is: $100,000.00 - $231,540.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

About the Role: Grade Level (for internal use): 14 The Team: The Enterprise Solutions business within S&P Global Market intelligence provides buy-side, sell-side, and corporate clients with industry-leading software, data and services. The business portfolio offers a broad range of product offerings covering enterprise data management, investment management, loans platforms, regulatory and compliance solutions, and private markets solutions. Our Lending Solutions business portfolio is comprised of products that power the global lending ecosystem across the entire loans and credit ecosystem. This comprises of market-leading products including: - WSO Software: Resolves the operational complexities of loan portfolio management by automating data flows, reducing risks, and streamlining processes, ultimately providing a scalable and efficient solution for asset managers overseeing diverse portfolios. - WSO Services: Powered by WSO Software, is an outsourced managed service solution crafted to optimize efficiency and deliver real-time access to data along with various post-trade loan administration services including agent administration, cash reconciliation, and investment accounting. - ClearPar: A solution for automating and streamlining the trade settlement process for syndicated loans, facilitating efficient and risk-reduced transactions across the global lending markets. - Debtdomain: Designed to help banks and institutional investors manage the entire lifecycle of syndicated loans and private credit transactions. - Notice Manager & Loan Reference Data: Industry leading loan data & document workflow solutions supporting middle and back-office lifecycle for asset managers and asset servicers in syndicated and private loans. It provides real-time access to loan information from a single validated source providing workflow automation for diversified credit portfolios, CLOs, & OMSs on syndicated and leveraged loans. Responsibilities & Impact: - Product Strategy and Vision: - Directs the development, maintenance and communication of product plans and roadmaps, and ensures alignment of plans and roadmaps to the overall strategic business goals. - Designs and refines mechanisms (e.g., document templates, information gathering, information sharing across cross-functional stakeholders, training, performance metrics) to validate roadmap and ensure long-term business success. - Product Execution and Delivery: - Consults on various projects as a requirement analysis SME. - Stays current with industry and vendor products in terms of improvements and enhancements. - Directs team to document requirements including customer journey, epics, features, user stories, outlining what is in and out of scope. - Assesses alignment between requirements, solutions and eventual outcomes. - - Stakeholder Management and Influence: - Formulates stakeholder management and engagement strategy, taking into consideration changes in stakeholders’ demands, priorities and expectations. - Serves as subject matter resource to provide advice to teams and key client stakeholders. - Addresses mismatched areas of expectation. - Drives the relationship process and communications plans to ensure that stakeholders are constantly kept informed. - Customer Insight: - Recommends strategies for increased market penetration. - Synergizes the market segments, customer requirements and trends to enhance products and services. - Handles major customer escalations. Compensation/Benefits Information (US Applicants Only): S&P Global states that the anticipated base salary range for this position is $160,000 to $242,547. Base salary ranges may vary by geographic location. In addition to base compensation, this role is eligible for additional compensation such as annual incentive bonus plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, visit https://www.spgbenefitessentials.com/newhires. What We’re Looking For: - Significant experience from a market-leading enterprise software vendor of front-office solutions. - 10+ years of product management experience, previous experience within Loan industry preferred. - Deep understanding of the syndicated lending market, loan platforms, private market solutions, and related technologies. - Adept at building and maintaining trusted and credible relationships with clients and colleagues at all levels. - Strong strategic thinking and ability to translate market insights into actionable product strategies. - Strong organizational, problem-solving, and planning skills - A strong collaborator who enjoys being the bridge between engineering, product, and internal stakeholders - Ability to understand and communicate complex technical concepts to both technical and non-technical audiences. - Excellent communication and teamwork skills, with the ability to work effectively across departments and levels of the organization. - Proven experience providing roadmaps, product overviews, reports, backlog, and documentation for enterprise technology solutions. - Proven experience of modern software development methodologies and practices (SDLC, Agile, Scrum, etc.), and tools - Engaging and credible presence, particularly at executive levels - Bachelor’s Degree Flexible Working (optional) - We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can. Return to Work - Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: - Health & Wellness: Health care coverage designed for the mind and body. - Flexible Downtime: Generous time off helps keep you energized for your time on. - Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. - Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. - Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. - Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  US Candidates Only: Know Your Rights: Workplace discrimination is illegal ----------------------------------------------------------- 10 - Officials or Managers (EEO-2 Job Categories-United States of America), PDMGDV102 - Senior Management (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported. Your role at a glance The Director, Tech & Data Enablement is a senior individual contributor within the Finance Transformation Office (FTO), responsible for translating Finance process and data requirements into cohesive, scalable technology solutions. This role is central to enabling ERP, data, reporting and automation capabilities that support our global Finance transformation roadmap. Partnering closely with Global Process Owners, IT, and implementation partners, the role designs and orchestrates the Finance technology and data landscape – including ERP (e.g., SAP), data platforms, analytics, and automation tools – to drive standardized, end-to-end processes, higher data quality, and improved efficiency across Finance. What we are looking for Key Roles and Responsibilities: Technology & Data Architecture - Define and maintain the Finance technology and data architecture across ERP, data warehouse / common information model, reporting and automation tools, aligned with the Finance vision and standards. - Co-develop solution roadmaps with Global Process Owners and Finance Portfolio Management so that technology design, process standardization and the transformation portfolio are fully synchronized. - Translate Finance and process requirements into solution designs that ensure end-to-end integration across Record-to-Report (R2R), Source-to-Pay (S2P), Order-to-Cash (O2C), FP&A, Tax and Treasury processes. - Identify and recommend digital, automation and AI-enabled solutions that reduce manual effort and improve control, quality and speed in Finance. Solution Design & Enablement - Translate business and process requirements into functional and technical specifications for Finance technology solutions. - Facilitate solution and design workshops with Finance Process Owners, IT and vendors; document decisions, trade-offs and impacts on processes, data and controls. - Ensure solutions support standardized global ways of working and are designed for reuse and scalability across regions and entities. Implementation Delivery (ERP, Data & Tools) - Lead Finance-side system design and integration discussions for key initiatives (ERP rollouts, data platform changes, new tools), including understanding upstream/downstream impacts. - Coordinate Finance data migration preparation, including data mapping, cleansing, validation and reconciliation activities for Finance master and transactional data. - Define Finance test scenarios and test cases; coordinate user acceptance testing (UAT), track defects and support resolution with IT and vendors. - Support go-live and hypercare activities, including issue triage, root-cause analysis and stabilization of Finance processes and reporting. Readiness, Testing & Adoption - Work with Change & Communications, Process Owners and regional Finance teams to ensure readiness for new solutions (process, roles, data, tools). - Provide subject-matter input into training materials, user guides and job aids; support super user networks and key users through deployment. - Ensure solution designs are accompanied by clear process maps, standard operating procedures (SOPs) and control points to drive consistent adoption. Stakeholder & Vendor Management - Serve as the primary Finance technology counterpart to IT and external implementation partners for assigned initiatives. - Work in a structured matrix with Global Process Owners and the Finance Transformation Portfolio Management team to align solution scope, priorities, and release plans to the overall Finance transformation roadmap. - Maintain regular communication with Finance leaders, Process Owners and regional teams on solution scope, risks, issues and dependencies. - Provide structured input to vendor performance assessments and support optimization of vendor engagement and ways of working. Continuous Improvement & Governance - Identify and prioritize technology-related continuous improvement opportunities (process simplification, integration enhancements, automation, data quality improvements). - Partner with Finance Portfolio Management to quantify, track and report technology-enabled benefits (efficiency, quality, control, user experience) at an initiative and portfolio level. - Contribute to Finance technology and data governance, including design standards, change control, release management and data quality rules. - Work with the Value Realization / Transformation PMO teams to define metrics and dashboards that measure adoption, efficiency, quality and value delivered by Finance technology initiatives. Compensation Pay Range For roles residing in the US, we share pay and benefit levels to support pay transparency requirements. For other countries, we are more than happy to share our competitive pay and benefit levels during the interview process. This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $206,000.00 - $251,800.00. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package Who we are As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime. NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. THE ROLE: The Associate Director, Programmatic is a strategic leadership role focused on account health and craft innovation. You steer the programmatic direction for one of our largest, most dynamic clients, moving beyond the tactical to act as a senior consultant on automated buying. You are responsible for identifying how programmatic can bridge the gap between brand awareness and performance, while navigating the complexities of an evolving, privacy-first digital landscape. As a leader within the craft, you ensure our strategies are not only meeting KPIs but pushing the boundaries of what automated media can achieve. WHAT YOU’LL DO: - Strategic Oversight: Steer the programmatic strategy for a high-profile, high touch client, ensuring that automated media buying is integrated into their broader business and marketing goals. - Executional Rigor: Ensure exceptional accuracy, thoroughness, and organization across all deliverables, effectively balancing competing priorities with a proactive, solutions-oriented mindset. - Data Innovation: Direct the implementation of 1st and 3rd party data strategies, helping clients navigate the cookie-less future through identity solutions and privacy-centric targeting. - Senior Client Advisory: Act as a trusted advisor to senior client stakeholders, translating technical programmatic complexities into clear business value and growth opportunities. - Technology Evaluation: Lead the evaluation and onboarding of new programmatic tech partners, including DSPs, SSPs, and Dynamic Creative Optimization (DCO) platforms. - Total Media Synergy: Partner with Search and Social leads to drive a "Total Media" approach, ensuring programmatic inventory complements other digital touchpoints. - Team Leadership: Manage and mentor a team of Managers and Associates, overseeing their tactical output and providing a clear path for their professional development. WHAT YOU BRING: - 5–7 years of programmatic experience, with a proven track record of strategic planning and account leadership within an agency setting. - Expertise in the Ecosystem: Deep knowledge of the programmatic landscape, including SSP dynamics, Header Bidding, Clean Rooms, and Attribution modeling. - Platform Mastery: Advanced proficiency in multiple DSPs (e.g., The Trade Desk, DV360, Amazon DSP, Walmart Connect) Google Ads and Ad Servers (CM360). - Leadership Presence: The ability to influence cross-functional teams and build implicit trust with senior client stakeholders. - Analytical Vision: You can interpret complex data sets to identify high-level trends and provide strategic recommendations that move "hearts and minds." - Proactive Problem Solving: A "get sh*t done" mentality when it comes to troubleshooting technical issues or navigating industry shifts. - Better Together Spirit: A passion for collaboration and a commitment to nurturing talent within the Programmatic craft. WHAT DO WE OFFER? - Healthcare, Dental, and Vision coverage - 401K plan, plus matching - PTO - Paid Company Holidays - Parental Leave WE SUPPORT YOU BEING YOU: DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle, or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step. DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI. Learn more about DEPT® DIVERSITY, EQUITY, & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here. #LI-remote The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible. US Remote Range $110,000—$120,000 USD