Description The GREAT STATE TEAM is seeking Remote Health Care Customer Service Representatives to join our fast-growing teams! As a Health Care Customer Service Representative, you will be handling inbound and outbound calls in a high-tech environment, resolving general questions regarding insurance, financial assistance, and processing payments. This position is challenging but rewarding, fast paced, and in a team environment. **Veterans and Military Spouses Encouraged to Apply** Duties include but are not limited to: - Makes and answers calls in the name of the client to resolve billing and payment issues utilizing establish work queues and call pools as necessary - Responds to requests for information by patient/account holders in a professional, thorough, explainable manner - Acts to gain payment or arrangement of payment on behalf of the client as appropriate - Follows client-specific protocols and policies when carrying out duties - Investigates and responds to client enquiries as needed - Enters and monitors payment arrangements - Adhere to all FDCPA, FCRA, HIPPA and other applicable laws Qualifications, Skills, and Experience: - 1+ years’ experience working in Call Center of Customer Service function where contact with the public was a part of daily duties - Knowledge/experience of medical terminology, patient billing, healthcare insurance and/or healthcare administration preferred - Ability to work successfully in a fast-paced, deadline-oriented environment - Strong organization skills. The ability to work on multiple tasks simultaneously - Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires - Ability to work successfully and cooperatively within a team-based environment - Bilingual candidates will provide additional support for bilingual calls Internet Requirements: The minimum internet speed requirements for remote work are as follows: - Broadband internet connection (No DSL, or Dial Up) - Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) - Minimum Speed Results: 40 mbps download, 5 mbps upload Camera Requirements: Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations. Wage: - Bilingual Remote: $18.00/hr AND the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months! - Non Bilingual Remote: $16.00/hr AND the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months! We Offer a Comprehensive Benefits Package: - Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts - Paid time off starting at 90 days and annual profit sharing - 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day - Family Friendly Events - Wellness Programs/Gym Reimbursement - All necessary equipment and technical support provided * Benefits eligibility is dependent upon FTE Status and Position *All offers of employment are contingent upon successful completion of all post offer processing. Your next great career move could be a click away. Apply now! State Collection Service is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position. Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, MS, AL, GA, FL, NC, SC, PA, MD, NM

Description Who We Are: Payments, Orchestrated. Chattanooga-based Transcard offers comprehensive global payment orchestration solutions for banks, fintechs, and businesses. Our embedded payment solutions enable seamless transactions, collaboration, and data sharing with customers and suppliers worldwide. Features include disbursements, receivables, account-to-account payments, cross-border payments, AI insights, and supply chain financing. Transcard’s solutions combine multi-rail capabilities, embedded workflows, system of record integration, effortless reconciliation, and bank-grade security to support B2B and B2C payments for businesses of all sizes. Streamline financial operations with digital payments, monitor real-time activity, reduce fraud risk, and improve customer and vendor experience with an all-in-one payment portal. Position Details: This is a part-time, hourly position. Compensation will be based on the qualifications of applicant. Location: This is a REMOTE opportunity in the United States. Candidate must reside in the US and be work authorized. We are unable to offer visa sponsorship. Our corporate office is located in Chattanooga, TN. Benefits: Transcard offers benefits starting the first of the month following the month of hire (Medical, Dental, & Vision, 401(k) Match!, Paid Time Off, Life-Disability Insurance, and more) Please apply and see more job requisitions at: https://www.transcard.com/careers Essential Duties and Responsibilities: Transcard is looking for a positive and professional Customer Service Representative to join our growing team. In this role, you will be the first point of contact for our customers and will be responsible for delivering a best-in-class customer support experience. · Assumes responsibility for the effective and professional completion of call center representative functions. · Receives customer telephone questions and complaints in a professional manner. · Answers inbound calls in a timely manner. · Responds to customer inquiries. · Provides personalized customer service by responding to the needs of the customer. · Manages and updates customer profile with the status of each customer. · Coordinate with departments to achieve customer satisfaction. · Build customer loyalty by meeting customer expectations. · Evaluate problems of the customers and provide logical lasting solutions. · File disputes for customers in accordance with Regulation E. · Replies to all corresponding email. · Assumes responsibility for establishing and maintaining effective coordination and working relationships with other departments and management. · Keeps supervisor informed of significant problems. · Corresponds with Fraud Department of potential fraudulent activity. · Maintains effective working relations with the operations department. Requirements · Customer Service Experience. · English and/or Bilingual (English & Spanish). · Interpersonal and customer service skills · Analytical and problem-solving skills · Multitasking and organizational skills · Ability to answer a high volume of calls and/or emails daily. · Ability to share work among a customer service team. · Attentiveness and patience. · Time-management skills. Eastern Standard Time (EST): Shift 1 Monday: OFF Tuesday: OFF Wednesday: OFF Thursday: OFF Friday: OFF Saturday: 7am-8pm EST Sunday: 7am-8pm EST Education and/or Certifications: · Bachelor's degree preferred or equivalent work experience The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be a complete list of duties performed. No resumes from 3rd party vendors will be accepted at this time.

Description The GREAT STATE TEAM is seeking Remote Health Care Customer Service Representatives to join our fast-growing teams! As a Health Care Customer Service Representative, you will be handling inbound and outbound calls in a high-tech environment, resolving general questions regarding insurance, financial assistance, and processing payments. This position is challenging but rewarding, fast paced, and in a team environment. **Veterans and Military Spouses Encouraged to Apply** Duties include but are not limited to: - Makes and answers calls in the name of the client to resolve billing and payment issues utilizing establish work queues and call pools as necessary - Responds to requests for information by patient/account holders in a professional, thorough, explainable manner - Acts to gain payment or arrangement of payment on behalf of the client as appropriate - Follows client-specific protocols and policies when carrying out duties - Investigates and responds to client enquiries as needed - Enters and monitors payment arrangements - Adhere to all FDCPA, FCRA, HIPPA and other applicable laws Qualifications, Skills, and Experience: - 1+ years’ experience working in Call Center of Customer Service function where contact with the public was a part of daily duties - Knowledge/experience of medical terminology, patient billing, healthcare insurance and/or healthcare administration preferred - Ability to work successfully in a fast-paced, deadline-oriented environment - Strong organization skills. The ability to work on multiple tasks simultaneously - Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires - Ability to work successfully and cooperatively within a team-based environment - Bilingual candidates will provide additional support for bilingual calls Internet Requirements: The minimum internet speed requirements for remote work are as follows: - Broadband internet connection (No DSL, or Dial Up) - Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) - Minimum Speed Results: 40 mbps download, 5 mbps upload Camera Requirements: Cameras are required to remain on from the start of training through the end of each scheduled shift, excluding designated breaks and lunch periods. After training is completed, camera use will be required as directed by your supervisor or based on team expectations. Wage: - Bilingual Remote: $18.00/hr AND the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months! - Non Bilingual Remote: $16.00/hr AND the opportunity to earn quarterly performance increases up to an additional $2.00/hr in your first 12 months! We Offer a Comprehensive Benefits Package: - Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts - Paid time off starting at 90 days and annual profit sharing - 7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day - Family Friendly Events - Wellness Programs/Gym Reimbursement - All necessary equipment and technical support provided * Benefits eligibility is dependent upon FTE Status and Position *All offers of employment are contingent upon successful completion of all post offer processing. Your next great career move could be a click away. Apply now! State Collection Service is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position. Remote workers must be based in the United States and must reside in one of the following states: AZ, NV, ID, MT, OH, TX, OK, KS, LA, AR, MO, IL, IA, MN, WI, MI, IN, KY, TN, MS, AL, GA, FL, NC, SC, PA, MD, NM

Circit is a fast-growing SaaS company on a mission to make business verifiable in real time. Our platform enables auditors and financial institutions to instantly verify assets and transactions, so they can deliver higher-quality audits, reduce risk, and build greater trust in every business relationship. We’re used by Big Four firms and global banks, and we’re scaling quickly. As part of our Support team, you’ll be right at the heart of that mission: helping customers succeed and shaping how we deliver support as we grow.