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Sr. Business Operations Analyst
Location
United States
Posted
84 days ago
Salary
$85K - $95K / year
Seniority
Senior
Job Description
Sr. Business Operations Analyst
Performant Corp
ABOUT MACHINIFY: In October 2025, Machinify acquired Performant and we are now part of the Machinify organization. Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plans. Deployed by over 75 health plans, including many of the top 20, and representing more than 170 million lives, Machinify’s AI operating system, combined with proven expertise, untangles healthcare data to deliver industry-leading speed, quality, and accuracy. We’re reshaping healthcare payment through seamless intelligence. ABOUT THE OPPORTUNITY: Hiring Range: $85,000 - $95,000 We are seeking a Sr. Business Operations Analyst with strong knowledge of healthcare claims, medical terminology, eligibility validation practices, Coordination of Benefits and Third-Party Liability (COB/TPL), or Medicare Secondary Payer (MSP). This position will also support new client implementations and existing programs with requirements gathering related to healthcare claims data. Key Responsibilities: - Leverage knowledge and expertise in COB/TPL/MSP to analyze claims data. - Perform detailed analysis to identify trends, patterns to improve existing processes. - With minimalize supervision conducts analysis to support business decision making - Assist technical and business leads with requirements gathering and documentation for new implementations and existing program changes. - Conducts a variety of data analysis for intelligent insights using subject matter knowledge, independent judgement, and analytical expertise. - Creates complex custom queries to meet reporting needs of internal and external stakeholders. - Working independently conducts research, analyzes trends and activities, and presents data and findings based upon business needs and as need to identify opportunities, root causes of issues and to support business decisions and strategies. - Performs QA and UAT as needed. - Collaborates with technical and business leaders to minimize risks while increasing performance. - Assists to with review of medical claims pre and post adjudication to identify business improvements and processes. - Responsible for utilizing resources to ensure compliance with client requirements, HIPAA, as well as applicable federal or state regulations. - Successfully completes, retains, applies, and adheres to content in required training as assigned. - Completes required processes to obtain client required clearances as well as company regular background and/or drug screening; and successfully passes and/or obtains and maintains. - Demonstrates Performant core values in performance of job duties and all interactions. - Correct areas of deficiency and oversight received from quality reviews and/or management. Knowledge, Skills & Abilities Needed: - Knowledge of and ability to work with large volumes of eligibility and claims data. - Working knowledge of healthcare medical and pharmacy claims, including billing requirements - Experience with Medicaid / Medicare / Other TPL business models and products - Knowledge of requirements gathering, ETL processing and data matching - Robust system skills with ability to quickly develop expertise in new systems and applications. - Advanced skills in Excel, Access, and/or other data analysis applications - Proficiency with SQL skills to query and test - Advanced knowledge of X12 EDI Transactions, including, but not limited to 270/271, 277, 837, 835. - Professional verbal and written communication with good presentation skills - Able to work independently and meet deadlines with minimal supervision. - Strong problem solving and communication (written and oral) skills. - Ability to produce results and maintain a positive attitude in fast paced, dynamic environment. - Initiative-taking and thrives in a fast-paced business operations department performing multiple tasks cohesively, with keen diligence. - Ability to develop and clearly communicate business rules to production engineers and developer. - Make sense of complex systems to understand how things work and how problems arise. - Identify areas for operational efficiency and recommend solutions for process improvements or automation. Required & Preferred Qualifications: - Bachelor’s degree in relevant field or equivalent combination of education and experience. - 7+ years relevant experience working with healthcare claims data - Experience with data modeling and analysis - Knowledge and experience with Healthcare, Coordination of Benefits, Third Party Liability, and/or Medicare Secondary Payer WHAT WE OFFER: Machinify offers a wide range of benefits to help support a healthy work/life balance. These benefits include medical, dental, vision, HSA/FSA options, life insurance coverage, 401(k) savings plans, family/parental leave, paid holidays, as well as paid time off annually. For more information about our benefits package, please refer to our benefits page on our website or discuss with your Talent Acquisition contact during an interview. Physical Requirements & Additional Notices: If working in a hybrid or fully remote setting, access to reliable, secure high-speed Internet at your home office location is required. Proof of such may be required prior to an offer being made. It is the Employee’s responsibility to maintain this Internet access at their home office location. The following is a general summary of the physical demands and requirements of an Office/Clerical/Professional or similar job, whether completed remotely at a home office or in a typical on-site professional office environment. This is not intended to be an exhaustive list of requirements, as physical demands of each individual job may vary. - Regularly sits at a desk during scheduled shift, uses office phone or headset provided by the Company for phone calls, making outbound calls and answering inbound return calls using an office phone system; views a computer monitor, types on a keyboard and uses a computer mouse. - Regularly reads and comprehends information in electronic (computer) or paper form (written/printed). - Regularly sit/stand 8 or more hours per day. - Occasionally lift/carry/push/pull up to 10lbs. Machinify is a government contractor and subject to compliance with client contractual and regulatory requirements, including but not limited to, Drug Free Workplace, background requirements, and other clearances (as applicable). As such, the following requirements will or may apply to this position: - Must submit to, and pass, a pre-hire criminal background check and drug test (applies to all positions). Ability to obtain and maintain client required clearances, as well as pass regular company background and/or drug screenings post-hire, may be required for some positions. - Some positions may require the total absence of felony and/or misdemeanor convictions. Must not appear on any state/federal debarment or exclusion lists. - Must complete the Machinify Teleworker Agreement upon hire and adhere to the Agreement and all related policies and procedures. - Other requirements may apply. All employees and contractors for Machinify may and/or will have access to Sensitive, Proprietary, Confidential and/or Public data. As such, all employees and contractors will have ownership and responsibility to report any violations to the Confidentiality and Integrity of Sensitive, Proprietary, Confidential and/or Public data at all times. Violations to Machinify's policy related to the Confidentiality or Integrity of data may be subject to disciplinary actions up to and including termination. Machinify is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Machinify will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if you believe a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Machinify’s Human Resources team to discuss further. Our diversity makes Machinify unique and strengthens us as an organization to help us better serve our clients. Machinify is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, religion, gender, gender identity, sexual orientation, pregnancy, age, physical or mental disability, genetic characteristics, medical condition, marital status, citizenship status, military service status, political belief status, or any other consideration made unlawful by law. THIRD PARTY RECRUITMENT AGENCY SUBMISSIONS ARE NOT ACCEPTED UNLESS EXPLICITY AGREED TO IN WRITING
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CAD Analyst
JLLJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: Drive precision CAD excellence as a CAD/CAFM Analyst with JLL, where you'll serve as a CAD-focused resource on the client's global CAFM team completing deliverables within CAD and CAFM programs including polylining tasks for space data management and planning activities. You'll provide services related to implementation, maintenance, and upkeep of as-built drawings and related facilities and real estate space data at the individual space level while applying space data and metrics important to client success. In this role, you'll be central to our technical drawing excellence. Your expertise in AutoCAD, space planning, and CAFM systems will directly impact data accuracy and client satisfaction. You'll contribute to JLL's technical excellence by documenting and updating detailed design layouts of office space and furniture, creating polylines according to BOMA standards, and updating and maintaining drawings based on move and project information. You'll also support quality assurance of space data through strong client relationships and innovative solutions. What your day-to-day will look like: - CAD Drawing & Documentation: Update and maintain CAD documentation of office space and furniture layouts while maintaining poly-lined drawings, space data, and occupancy data based on portfolio, move and project information provided by client. - Technical CAD Operations: Update and maintain CAD drawings using standard furniture blocks, custom palettes, and LISP shortcuts while adhering to layer standards, file management standards, and established space standards. - Space Data Management: Create polylines in accordance with BOMA standards including floor areas and internal space types while applying space data and metrics important to client success and tracking accordingly. - CAFM System Integration: Upload and integrate drawing data into CAFM system while updating, maintaining, and providing ongoing support to validate and verify accuracy of CAD/CAFM space types, identification, and related data - Quality Assurance & Validation: Support quality assurance of space data while participating in internal project review meetings and applying feedback for continuous improvement - Technical Expertise Application: Utilize overall proficiency in AutoCAD environment using palette toolbars and custom palettes with shortcuts to commonly used commands while demonstrating familiarity with LISP routines and shortcut commands - Project Management & Collaboration: Manage multiple projects from various sources while supporting development of innovative solutions for customers and potentially training and developing other associates in technical competencies Required Qualifications: - Proficient in AutoCAD for updating architectural as-built and furniture layouts with overall proficiency working in AutoCAD environment using palette toolbars, custom palettes, and LISP routines - Understanding of client workplace standards with strong understanding of architectural and furniture plans - Excellent Microsoft Office skills including PowerPoint, Excel, Word with demonstrated basic proficiency in Excel including pivot tables and ability to manage data effectively - Excellent written and verbal communication skills with ability to explain complex information in straightforward manner and communicate ideas concisely without personal bias Experience managing a portfolio of projects from multiple sources, prioritizing and executing work within defined SLAs and time‑bound queues, while consistently delivering high‑quality outcomes with strong attention to detail. - Outstanding interpersonal and relationship building skills with ability to develop relationships leading to long-term assignments and strong collaboration abilities with conflict resolution capabilities - Ability to self-govern and make sound decisions, commitment to client service, and desire to work within diverse, collaborative, driven professional environment with consistency in values and work ethic Preferred Qualifications: - Degree in Drafting, Design, Engineering, or Architecture with 1-3 years minimum work experience in CAD/CAFM technical and project-related experience in Corporate Real Estate environment - AutoCAD proficiency particularly as applied in integrated CAFM solution with understanding of best practice document control processes, standards, and updating architectural as-built and furniture layouts - Working knowledge of office space categorization principles (BOMA, OSCRE) including circulation, egress, common, core, and amenity with literacy in reading and interpreting floor plans to client portfolio data - Proficiency with Microsoft Office including Excel, Visio, and CAFM/IWMS systems such as Archibus, FMSystems, or related technologies with understanding of quality assurance and continuous improvement programs - Understanding of Facilities, Real Estate, and Asset Management industry and practices in space planning, occupancy and allocation management with experience in construction drawings and documents - Self-motivated with ability to work independently and within teams, comfortable with frequent or rapid change with flexibility to adapt to shifting priorities while effectively managing time and organizing deliverables This position does not provide visa sponsorship. 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Some of these benefits may include: - 401(k) plan with matching company contributions - Comprehensive Medical, Dental & Vision Care - Paid parental leave at 100% of salary - Paid Time Off and Company Holidays - Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.
• Coordinate and help drive strategic planning activities, including development of pre-meeting materials, stakeholder outreach, facilitation support, documentation of decisions, action tracking, and follow-up activities necessary to move planning outcomes into implementation. • Assist leadership in translating strategic planning outcomes into actionable workstreams, implementation plans, milestones, and deliverables. • Track action items, deadlines, dependencies, and priorities across multiple initiatives and stakeholders. • Facilitate communication and coordination among distributed teams, program leadership, and field-based stakeholders. • Assess existing business processes and operational workflows to identify opportunities for increased efficiency, consistency, and effectiveness. • Document processes, workflows, business rules, and operational procedures through process maps, SOPs, guidance documents, templates, and job aids. • Develop recommendations to streamline routine program office activities and improve operational performance. • Support continuity-of-operations efforts through documentation of institutional knowledge, workflows, decisions, and recurring operational activities. • Assist with management of recurring program office activities, including tracking personnel requests, staffing actions, budget-related submissions, communications, and other administrative workflows. • Develop and maintain tracking tools, SharePoint-based solutions, document repositories, and workflow management resources. • Collaborate with technical staff and SharePoint administrators to identify opportunities for automation and process improvement using Microsoft 365 tools such as SharePoint, Forms, Lists, Teams, and Power Automate. • Prepare executive summaries, status reports, briefing materials, meeting notes, and leadership updates. • Monitor implementation progress and ensure timely follow-up on assigned actions and decisions.
Business Analyst
TekSynapTekSynap, formerly known as Synaptek, is a privately held, ISO-certified IT company offering solutions and services to meet the business technology needs of local, state, and feder
Responsibilities & Qualifications RESPONSIBILITIES - Serves as an expert in specific business processes, responsible for formulating systems scope and objectives aligned with the organization’s business plan and industry requirements. - Acts as a member of a project team providing technical guidance on the business implications of implementing and applying various systems. REQUIRED QUALIFICATIONS Clearance - Must possess IT- II Non-Critical Sensitive security clearance or Tier 3 (T3) Investigation Experience - Four (4) years relevant experience. - Must have experience in working with DoD Lifecycle Management, DoD 5000.1, 5000.2 and Guidebook, PPBE, DPATS system engineering tool, Defense Acquisition Management Information Retrieval (DAMIR) System reporting format for DAES OSD report, and SAP products for Enterprise Resource Planning. - Must have experience with Microsoft Suite, including Word, Excel, Access, Project Management, and PowerPoint. Certifications - Must hold a Project Management certification (i.e., Project Management Professional (PMP) certification or other equivalent/recognized Project Management certification). - Relevant certification from a nationally recognized authority. Overview We are seeking a Business Systems Analyst to join our Defense Logistics Agency (DLA) team. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at www.TekSynap.com. Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. - Location: Candidates must reside in one of our approved hiring states within the United States. - Type of environment: Office, Remote, Varies - Noise level: (Low, Medium, High) - Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs. - Amount of Travel: Less than 10% List of Approved States: AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, WV, WI, WY. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to grip, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE US Citizenship Secret Clearance requirement OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.remote #telework #linkedin #LI-Remote (turn font to white)
Product & Business Analyst Trainee
ActioGlobal®The global partner trusted by market leaders to disrupt management and #shapethenext since 2004.
• Support data analysis for consultancy projects: collecting, cleaning, visualizing, and interpreting information. • Draft reports and insights that serve as the backbone for client and internal decision-making. • Get hands-on with product development, collaborating on definition, validation, and testing. • Gather and document functional requirements alongside stakeholders, translating business needs into concrete, actionable criteria. • Help prioritize the backlog and write user stories and acceptance criteria. • Map out and structure internal processes, including as-is / to-be mapping when needed.



