Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Instructional Designer - REMOTE. In this role, you will play a critical part in enhancing the performance of operational partners through effective learning solutions. Your expertise will drive the design and development of training contents that prepare teams for organizational changes. You'll leverage adult learning theories and methodologies to create impactful learning materials, ensuring that all training meets strategic objectives. The impact of your work will not only improve individual competencies but also contribute to the overall success of the organization. A successful candidate will need to showcase effective project management skills while working collaboratively in a remote setting. Accountabilities - Conducts needs/skill gap analysis to identify opportunities for improvement. - Applies adult learning theories to propose effective learning solutions. - Determines measurable learning objectives for training programs. - Designs and maintains training materials and curricula. - Produces various delivery methods including eLearning and job aids. - Conducts train the trainer sessions for developed programs. - Manages complex training projects independently. - Measures program effectiveness using Kirkpatrick's analysis. - Identifies opportunities to enhance performance through business understanding. - Provides consultative guidance on learning approaches. - Develops knowledge and skill development tools for employees. - Ensures stakeholder awareness of training progress and potential risks. - Stays updated on industry trends and seeks self-development opportunities. Qualifications - Bachelor’s degree or higher preferred or equivalent experience. - 8+ years of instructional design experience across all organization levels. - Experience in designing and delivering various educational materials. - Ability to work independently and in a team environment. - 5+ years of experience supporting operational initiatives. - Excellent verbal and written communication skills. - Detail-oriented with strong relationship building and organizational skills. - Intermediate proficiency with Excel, PowerPoint, and Word. - Proficient in eLearning and graphic tools. - Proficiency in basic image editing tools. - Experience with collaboration tools preferred. - Proficiency in eLearning development tools. Benefits - Comprehensive health benefits starting from day one. - 401(k) plan with company match. - Company-paid life insurance. - Tuition reimbursement program. - Minimum of 18 days of paid time off per year. - Paid holidays. - Eligibility for an annual bonus plan. - Focus on supporting employee well-being.

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Customer Retention Representative? Globe Life is looking for a Customer Retention Representative to join the team! In this role, you will be responsible for conserving business on behalf of the Company. You’ll be a vital part of a dedicated, professional team. Representatives play a key role in ensuring that customers who call to cancel are helped understand the importance of keeping their coverage and receive policy maintenance. This is a remote / work-from-home position. What You Will Do: - Answer questions regarding coverage, premium, and other policy information. - Compose business letters, communicating effectively through written and verbal communication. - Work independently and making judgment decisions is required. - Make outbound calls to existing policyholders to collect delinquent premium payments. - Resell the benefits of our policies and provide excellent customer service. - Record policyholder information for reporting and transactional purposes. - Extensive telephone contact and appropriate telephone skills are required. - Maintain discretion and tact when providing service to customers. - Additional production incentive pays after the training period. - Bilingual (Spanish) hourly pay differential. What You Can Bring: - High school diploma or equivalent is required. - Basic Microsoft Office Skills, including Word, Excel, and Outlook, are required. - A minimum typing speed of 30 wpm is required. - Experience in a call center environment is preferred. - Some insurance and/or sales experience is preferred. - Excellent verbal and written communication skills. - Ability to solve complex policyholder issues with a positive attitude. - Ability to work in a fast-paced environment and work well under pressure. - Knowledge of life and/or health insurance terminology preferred. Applicable To All Employees of Globe Life Family of Companies: - Reliable and predictable attendance of your assigned shift. - Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life: - Competitive compensation designed to reflect your expertise and contribution. - Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. - Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. - Paid holidays and time off to support a healthy work-life balance. - Parental leave to help our employees welcome their new additions. - Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. - Company-paid counseling for assistance with mental health, stress management, and work-life balance. - Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. - Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.

Want to be a bswifter? At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces. We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you! The Senior Learning Operations Specialist is responsible for scaling learning delivery through AI-enabled content production, operational governance, and data-driven insight. This role owns the systems, workflows, and standards that allow the Learning & Development function to deliver high-quality learning at speed and scale—without increasing headcount. By leveraging AI tools such as Articulate AI Assistant and Microsoft Copilot, this role transforms how learning content is created, prioritized, governed, and measured. The position serves as the operational backbone of L&D, enabling instructional designers, facilitators, and leaders to focus on strategy and learner impact. WHAT YOU WILL BE RESPONSIBLE FOR (Essential Functions): Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Core Accountabilities AI-ENABLED LEARNING CONTENT OPERATIONS Assist L&D Director in overseeing the end-to-end AI-assisted content production model for L&D Define and maintain standards for: AI-generated outlines, scripts, assessments, and microlearning, tone, quality, accessibility, and instructional consistency Develop and manage: Prompt libraries and reusable templates, content production playbooks and guidelines Partner with L&D team members to: Accelerate first drafts, reduce rework, and increase reuse of learning assets Measure and report on: time-to-first-draft, content throughput, AI adoption and efficiency gains LEARNING DEMAND, INTAKE & PROJECT MANAGEMENT Own the learning request intake and prioritization process Partner with L&D Director to: Prioritize incoming requests, assign projects to appropriate team members, oversee ongoing projects and status updates Maintain a transparent learning portfolio that tracks: Demand vs capacity, progress and delivery timelines, resource utilization Provide L&D Director with visibility into: What work is being done, why it matters, what tradeoffs are required LEARNING SYSTEMS, LMS & ANALYTICS LEADERSHIP Serve as the functional owner of the LMS and related learning systems Move LMS usage beyond administration into insight and decision support Define and maintain: Data standards and reporting definitions, dashboards and recurring reports for leaders Analyze learning data to surface: Adoption trends, completion vs effectiveness indicators, opportunities to improve learning design or delivery Ensure data accuracy, audit readiness, and system reliability CONTINUOUS IMPROVEMENT & BUSINESS IMPACT Identify opportunities to: Automate manual tasks, reduce cycle time, increase scalability Translate operational improvements into: Time saved, capacity gained, risk reduced Partner with L&D leadership to align learning operations with enterprise priorities WHAT YOU NEED TO SUCCEED (Required Education and Experience): 5+ years of experience in learning operations, learning systems, project management, or related roles Strong experience working with: Learning Management Systems AI-assisted content development tools AI-assisted productivity tools (e.g., Copilot, ChatGPT) Proven ability to manage complex workflows and multiple stakeholders Strong analytical, organizational, and written communication skills High comfort level with technology NICE TO HAVE (Preferred education and experience): Experience operationalizing AI tools within L&D or HR Background in content creation and learning technology Experience building dashboards or executive-ready reports Exposure to compliance, accessibility, or regulated learning environments OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Job Description Why Join bswift? At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means stepping into a collaborative and dynamic environment that values creativity, initiative, and a passion for client success. We are dedicated to fostering an inclusive workplace that celebrates diversity and values each team member’s unique contributions. Benefits of Working at bswift: - Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family. - Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles. - Remote first, Office friendly environment! No time to commute? No problem! - Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs. - Professional Development: Opportunities for career growth, including training and access to resources to support your career progression. - Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued. - Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work. Make an Impact: At bswift, your work directly contributes to transforming how organizations approach benefits administration and client engagement. Join us to be part of an organization that is making a meaningful difference in the lives of our clients and their employees. Specific benefit offerings vary by position and may be subject to change. Standard working hours are 8am-5pm Central Time, unless otherwise stated in the Job Description. In the spirit of pay transparency, we are excited to share the base salary range for this position is $80,000-$100,000, exclusive of fringe benefits or potential bonuses. If you are hired at bswift, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package! At bswift, our mission is clear: Become the preeminent benefits administrator through exceptional people, innovative technology, and delighted customers. And our values are at the heart of everything we do to accomplish that mission. We Pursue Excellence, Embrace Accountability, Deliver Superior Service, and strive to Be A Great Place To Work. We take pride in having an engaged, collaborative team that goes the extra mile to get the job done right. bswift has been regularly named one of Chicago’s Best and Brightest Companies to Work For®, as well as one of the Nation’s Best and Brightest Companies to Work For® year after year. We offer a fun, flexible, and creative environment where you can grow both professionally and personally. If you have what it takes to join our award-winning culture, we’d love to hear from you!

Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Instructional Designer - REMOTE. In this role, you will play a crucial part in shaping the future of training and development within an organization. Working closely with subject matter experts, you will create engaging and effective learning solutions that address complex challenges and enhance employee performance. Your expertise in instructional design and e-learning will help drive the success of our initiatives, empowering associates across various business lines. Join us in making a significant impact on the learning landscape and contribute to organizational growth. - Collaborate with learning and performance consultants on strategic solutions for stakeholders. - Develop e-learning and video content that aligns with strategic objectives. - Support the implementation of various learning initiatives as necessary. - Conduct analysis and evaluation of learning initiatives to drive improvement. - Mentor new instructional designers on best practices and tools. - Stay updated on advancements in training and development methodologies. Qualifications - Bachelor’s Degree with at least 8 years of experience in learning projects. - Advanced proficiency in e-learning authoring tools (e.g., Articulate 360, Camtasia). - Experience with Vyond or equivalents for animation. - Strong skills in Microsoft 365, including SharePoint. - Ability to coach and mentor others. - Knowledge of instructional design best practices and methodologies. - A commitment to continuous learning and self-improvement. - Ability to apply cognitive science principles to enhance learning outcomes. - Experience in selecting and aligning training delivery options effectively. - Strong work ethic with a mindset of accountability. Benefits - Competitive salary range with opportunities for growth. - Comprehensive benefits including medical, dental, and vision coverage. - 401(k) matching program and annual incentive pay. - Paid Time Off and holidays. - Tuition reimbursement and professional development opportunities. - Fitness reimbursement and associated wellbeing programs. - Flexible spending accounts and adoption assistance.