Company : Highmark Inc.Job Description : JOB SUMMARY This job is responsible for completing all Prior Authorization outbound call tasks and/or inbound triage case creations. In compliance with regulatory guidelines (e.g., NCQA, CMS), the incumbent informs the member and/or provider of the approval and/or denial of the requested authorization. ESSENTIAL RESPONSIBILITIES - Obtain call task from Utilization Management platform, perform verbal outbound call task requirement following a detailed script and desk level procedure, and appropriately log result within the platform. - Obtain triage task from Utilization Management platform and follow a detailed desk level procedure to enter the required fields to set up the case build (data entry) and set the urgency of the case creation for the Intake Coordinator. - Other duties as assigned or requested. EXPERIENCE Required - None Preferred - 1 year of Customer Service experience - 1 year of Call Center experience - 1 year of Healthcare experience SKILLS - Possess good written and oral telephonic communication skills - Ability to navigate through multiple systems simultaneously - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and digital fax - Ability to interact well with peers, supervisors, and customers EDUCATION Required - High School Diploma Preferred - None LICENSES or CERTIFICATIONS Required - None Preferred - None Language (Other than English): None Travel Requirement: 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office- or Remote-based Physical work site required Constantly Travel Required 0% - 25% Audible Speech Frequently Hear Frequently Position self or move lower on ground, under tables/desk, etc. Occasionally Climb Occasionally Drive Never Reach Occasionally Sedentary Position Constantly Move Occasionally Repetitive Motion Constantly Use Hands/Fingers to Handle or Feel (beyond data entry) Occasionally Vision - Distinguish Color Occasionally Vision - Far, near, Depth Perception Occasionally Lifting: up to 10 pounds Constantly Lifting: up to 20 pounds Occasionally Lifting: up to 50 pounds Never Lifting in excess of 50 pounds Never Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $19.39 Pay Range Maximum: $24.19 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Job Details The stated pay range is based on a national-average location. Actual salary is determined by factors including relevant work experience, skills and location. This position is bonus eligible. Candidates and associates may be asked to travel to corporate offices for interviews, training and/or meetings. Work cannot be performed from outside of the United States. Are you ready to make a difference while building a rewarding career? At Colonial Penn, we’re seeking enthusiastic and driven sales professionals who are passionate about helping seniors aged 50-85 secure their future. Join our vibrant and diverse team of Colonial Penn Licensed Life Insurance Phone Sales and Service Agents working remotely across the U.S.! As an Colonial Penn Licensed Life Insurance Phone Sales and Service Evening Agent, you’ll engage with new and existing customers, through inbound and outbound interactions, delivering a life insurance solutions. Why Choose Colonial Penn? • Exceptional Earnings Potential: Earn competitive salaries—average $64K annually, top performers reaching $95K (highest exceeding $100K+), and a first-year average of $52K. PLUS, the top five performers receive a monthly bonus of up to $2,000! Uncapped Bonuses: Push your limits and earn more! • Comprehensive Benefits: Enjoy medical, dental, and vision benefits starting the 1st of the month after your start date. • Work From Home: Remote position from your U.S.-based home! • Lead-Driven Success: Access daily leads—2025 YTD averages include 212 outbound calls, 734 web inquiries, and 309 upgrades. • Paid Training: Three weeks of virtual training to set you up for success, followed by sales opportunities. • Cross-Training Opportunities: Expand your skillset with special incentives and multiple business queues. • Generous Time Off: 20 Paid Days Off, 2 Flexible Holidays, and 10 Paid Holidays. • Retirement Savings: 401K with company match! • Life Insurance: Paid life insurance coverage. • Equipment Provided: We’ll ensure you’re fully equipped for success. • Evening shift with differential pay! - Monday-Friday - Eastern 1 PM to10 PM - Central 12 PM to 9 PM - Mountain 11 AM to 8 PM - Pacific 10 AM to 7 PM • Bilingual Bonus: English/Spanish bilingual associates receive additional base compensation. Think You’ve Got What It Takes? We’re looking for: • Licensed Life and Health Insurance Professionals (active license in your resident state). • Customer-focused individuals who thrive in a sales-driven environment. • Strong communicators with excellent verbal and written skills. • Minimum education requirement: High school diploma or equivalent. What Are the Next Steps? • Screening: Connect one-on-one with a Colonial Penn Talent Acquisition Partner. • Final Interview: Participate in a video interview with Colonial Penn Supervisor(s). • Offer: Receive an offer within 24-48 hours after your final interview, if selected. • Background Check: Complete required screening. At Colonial Penn, we don’t just offer a job, we offer an opportunity to grow, succeed, and make a lasting impact. Apply now and become part of a fast-paced, rewarding environment where your potential knows no limit. Compensation We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Title: Remote Travel Booking Specialist Location: Remote (US) We are a full-service travel planning company that helps individuals, couples, families, and groups book unforgettable vacation experiences. From all-inclusive resorts and cruises to personalized itineraries, were committed to delivering exceptional service and seamless planning from beginning to end. We are looking for an organized, self-motivated, and travel-loving Remote Travel Booking Specialist to join our remote team. In this work-from-home role, you'll assist clients with researching, planning, and booking travel arrangements while ensuring a positive and stress-free experience. Ideal candidates are proactive, enjoy helping others, and are excited to work in a flexible, service-focused environment. Key Responsibilities: - Assist clients in booking travel arrangements including flights, hotels, cruises, resorts, and vacation packages - Provide tailored travel recommendations based on each clients needs and preferences - Manage all booking logistics through online platforms and maintain accurate client records - Communicate professionally via phone, email, and messaging tools to address questions, changes, or concerns - Stay up to date on travel trends, supplier promotions, and destination options - Deliver high-quality support before, during, and after travel to ensure a great customer experience - Build strong client relationships that support repeat business and referrals Qualifications: - Prior experience in travel booking, or customer service is a plus but not required - Strong written and verbal communication skills - Ability to work independently and manage multiple tasks in a remote setting - Comfortable using digital tools and booking platforms (training provided) - Detail-oriented and organized with strong follow-through - Must be 18 years or older with a reliable internet connection and personal computer - Passion for travel and helping others explore the world What We Offer: - Flexible work-from-home schedule - Access to travel industry tools and exclusive booking platforms - Ongoing training and professional development - Incentive-based earning opportunities - Travel perks and supplier discounts - A collaborative and supportive team environment $25,000 - $70,000 a year Work Environment: This is a fully remote position with flexible scheduling. Perfect for individuals who enjoy working independently while being part of a passionate and people-focused team.

Location: Remote – U.S. Based Industry: Hospitality & Customer Service Overview We’re seeking motivated individuals who thrive on helping others plan memorable hotel stays. You’ll assist travelers with reservations, provide prompt communication, and help ensure seamless guest experiences. Responsibilities Research hotel options and secure reservations Support clients with availability, rates, and questions Ensure accuracy and attention to detail in all bookings Maintain professionalism and timely responses Skills & Experience Excellent customer-service mindset Comfort working in a virtual environment Strong organizational and multitasking abilities Previous hospitality experience is a plus but not required Benefits Flexible hours – fully remote position Access to professional travel education Growth potential within the travel industry $45,000 - $65,000 a year