Medical Support Assistant – Medical Receptionist
Location
Alaska + 3 moreAll locations: Alaska | Idaho | Oregon | Washington
Posted
94 days ago
Salary
0
Seniority
Junior
Job Description
Medical Support Assistant – Medical Receptionist
Ansible Government Solutions
• Provide front‑line administrative and clerical support for VA clinics and Community Care scheduling • Perform consult intake, patient/provider outreach, appointment scheduling, and follow‑up • Manage appointment schedules, Electronic Wait List, recall lists, and pending consults • Accurately schedule appointments within VA timeliness standards (≤ 7 calendar days from consult entry) • Answer phones professionally, screen calls, and route or resolve inquiries appropriately • Verify patient identity using two VA‑approved identifiers • Update and validate demographic and insurance information during patient interactions • Explain VA insurance collection requirements to Veterans and families • Enter and maintain accurate documentation in CPRS / EHRM • Collaborate with VA clinical staff and interdisciplinary care teams • Assist with clinic access contingency plans, including rescheduling or shifting patients as needed • Escalate scheduling or access issues to VA supervisors per SOP • Maintain high customer service standards when interacting with Veterans, families, and staff • Meet VA performance standards for accuracy (≥98%), responsiveness, and customer service • Participate in required meetings, huddles, reporting, and quality improvement activities • Complete related administrative duties as assigned to support daily operations
Job Requirements
- High School diploma or GED equivalent
- Proficiency in written and spoken English
- Minimum typing speed of 50 words per minute
- Basic computer proficiency, including Microsoft Office applications.
- Basic knowledge of medical terminology.
- Minimum 6 months of customer service experience.
- Ability to work remotely and independently in a professional setting.
- Ability to obtain and maintain a favorable VA background investigation (NACI) and PIV credential.
- No physical or health restrictions that would interfere with job performance.
- Ability to complete all required VA onboarding, security, privacy, and mandatory training prior to and during assignment.
- U.S. citizenship required.
- Ability to sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift.
- Lift up to 50 lbs from floor to waist.
- Lift up to 20 lbs.
- Carry up to 40 lbs a reasonable distance.
- Push/pull with 30 lbs of force.
Benefits
- Equal opportunity in employment
- Reasonable accommodation for individuals with disabilities
Related Guides
Related Categories
Related Job Pages
More General Jobs
• Partner with the Head of Practice, and contribute to the shaping of the Data Management (DM) strategy of customers and ensuring all activities and tasks undertaken are linked to the overall strategy and priorities of the practice. • Senior and lead development of the solutions around Data management platforms comprising of various modern capabilities satisfying the needs of both data provisioning and consumption persona in the data ecosystem: e.g. capabilities that simplify, streamline, automate processes like data ingestion, transformation, orchestration, discovery, MDM, data quality, data cataloging, exploration, governance, etc • Drive experimentation and POCs with tools and explore building of accelerator solutions which are aligned with the DM strategy, and which can quickly be deployed to the benefit of requesting customers. • Collaborate with other team members and clients and as required to build the solution landscape. • Lead consulting engagements related to Data Quality & Observability metadata management and data cataloging • Drive innovation leveraging emerging capabilities in technology landscape: AI/ML, GenAI, Automation , and leading Data & Cloud Platforms. • Coaching junior members of the team including extended teams
Senior Delivery Lead
Mammoth GrowthHelping companies extract, visualize and interpret their data for growth.
• Manage multiple concurrent client projects, ensuring they remain on schedule and within budget • Serve as the primary client liaison, communicating effectively with both executive and technical stakeholders • Lead implementation teams comprised of data engineers, analytics engineers, and AI specialists • Lead sprint (or Kanban) planning and execution, driving agile practices that foster alignment, transparency, and accountability across the team • Develop and manage project plans and roadmaps, ensuring clear timelines for upcoming initiatives while proactively identifying risks and mitigation strategies to keep delivery schedules on track • Facilitate client workshops and discovery sessions to identify business requirements • Ensure architecture decisions and data implementations meet business objectives • Present project progress and deliverables to client stakeholders with visual storytelling excellence • Communicate project health to executive and account management teams, highlighting business value delivered, renewal risks, and opportunities for expansion or extension. • Coach and mentor team members to enhance delivery capabilities
Respiratory Equipment Specialist
Trudell Medical LimitedOur vision is to provide patients throughout the world with medical devices and services that make their lives better.
• Ensure the development, maintenance, and execution of the sales plan for the territory to achieve the sales target. • Be the primary contact with customers and provide support for clinical applications of the portfolio. • Develop and grow a multi-year capital pipeline. • Remain abreast and capitalize upon opportunities/changes within the territory. • Assume a lead role in the development of the capital sales process. • Collaborate with the Territory Associates to ensure that all capital technologies are fully supported within all stages of the capital sales process. • Ensure capital lines are well positioned and provide customer direction on the shaping of RFP opportunities. • Maintain a current customer account database. • Utilize provided business development tools (CRM).
Travel Advisor
Blue Wave TravelsI book travel for clients that I get to help them go on their dream vacations.
• Consult with clients to understand travel preferences, budgets, and goals • Plan and book travel arrangements including flights, hotels, cruises, and excursions • Create personalized itineraries tailored to client needs • Provide recommendations on destinations, activities, and travel packages • Stay up-to-date on travel trends, deals, and supplier offerings • Manage bookings, confirmations, and client communications • Assist clients with changes, cancellations, and travel issues • Build long-term client relationships to generate repeat and referral business • Promote travel services through social media or personal marketing (optional but encouraged)




