• Working in an agile environment as part of a full design and development team, participating in agile ceremonies, interacting with and supporting our customer • Continuously improving the client infrastructure and platform for users • Supporting developer teams in deploying, maintaining, and troubleshooting web applications • Deploying new CI/CD workflows and improving the performance of existing ones • Serving as the subject matter expert for containerization of Node.js applications and DevSecOps and provide relevant advice to team members and customers

• Own and maintain the incident response process, including defining procedures, tools, and best practices • Guide teams in establishing and monitoring Service Level Objectives (SLOs), including setting up alerts and reporting systems • Lead capacity planning initiatives, focusing on both short and long-term scalability while optimizing costs • Develop and implement disaster recovery plans, including regular testing and regulatory compliance • Collaborate with teams on architecture decisions to ensure high availability and scalability • Manage launch and event planning for high-traffic occasions, focusing on infrastructure preparation and capacity management (a.k.a. Launch Readiness) • Act as an internal expert and consultant for monitoring tools like Datadog and Pagerduty and infrastructure like AWS and Kubernetes • Emphasis on automation and tooling to scale our workload • Contribute across codebases in Ruby, Python, Go, TypeScript, Swift, and Kotlin as needed to support the initiatives described above.

• Design, build, and operate reliable and scalable systems by defining and monitoring SLOs/SLIs • work directly on production infrastructure • collaborate closely with software engineers on system design and reliability improvements • actively develop automation for infrastructure and operational workflows to eliminate toil and reduce MTTR • participate in and lead incident response • drive blameless post-incident reviews with concrete follow-ups implemented in code and tooling • continuously analyze and optimize system performance and cost • provide data, insights, and recommendations to inform capacity planning • support security best practices through hands-on vulnerability remediation and threat mitigation

• Help design, build, and integrate key product features for enterprise businesses built on Hiero, for our private distributed ledger technology • Leverage distributed systems engineering experience, software development skills, and understanding of industry standard SRE and DevOps practices to deliver core platform services • Contribute to a highly scalable, mission-critical infrastructure product used by some of the largest companies in finance, supply chain, and healthcare industries.