• Own and maintain the incident response process, including defining procedures, tools, and best practices • Guide teams in establishing and monitoring Service Level Objectives (SLOs), including setting up alerts and reporting systems • Lead capacity planning initiatives, focusing on both short and long-term scalability while optimizing costs • Develop and implement disaster recovery plans, including regular testing and regulatory compliance • Collaborate with teams on architecture decisions to ensure high availability and scalability • Manage launch and event planning for high-traffic occasions, focusing on infrastructure preparation and capacity management (a.k.a. Launch Readiness) • Act as an internal expert and consultant for monitoring tools like Datadog and Pagerduty and infrastructure like AWS and Kubernetes • Emphasis on automation and tooling to scale our workload • Contribute across codebases in Ruby, Python, Go, TypeScript, Swift, and Kotlin as needed to support the initiatives described above.

• Design, build, and operate reliable and scalable systems by defining and monitoring SLOs/SLIs • work directly on production infrastructure • collaborate closely with software engineers on system design and reliability improvements • actively develop automation for infrastructure and operational workflows to eliminate toil and reduce MTTR • participate in and lead incident response • drive blameless post-incident reviews with concrete follow-ups implemented in code and tooling • continuously analyze and optimize system performance and cost • provide data, insights, and recommendations to inform capacity planning • support security best practices through hands-on vulnerability remediation and threat mitigation

• Help design, build, and integrate key product features for enterprise businesses built on Hiero, for our private distributed ledger technology • Leverage distributed systems engineering experience, software development skills, and understanding of industry standard SRE and DevOps practices to deliver core platform services • Contribute to a highly scalable, mission-critical infrastructure product used by some of the largest companies in finance, supply chain, and healthcare industries.

**Job Title: Lead SRE (Site Reliability Engineer )** **Location: Remote Work** **Type: 6+ Month Contract to hire** **Rate: $Open /hr.** Pl forward updated resume to **deivy.malli****@two95intl.com** and include your rate requirement along with your contact details with a suitable time when we can reach you. **Responsibilities ** · Own uptime, SLAs, and overall reliability of cloud infrastructure and kiosks platform. · Lead incident response, root-cause analysis, and drive actionable postmortems. · Automate infrastructure, deployments, and operational tasks using modern IaC and scripting in collaboration with the Platform Engineering team. · Maintain and improve monitoring, alerting, and observability (Grafana, Prometheus, New Relic, etc). · Manage, operate and recommend improvement of mo · Execute and continuously improve disaster recovery and business continuity plans. · Partner with platform engineering, QA, and development teams to ensure operational readiness. · Establish and maintain runbooks, operational standards, and reliability best practices. · Provide leadership, mentorship, and clear communication during both normal operations and incidents. · Optimize cloud and Kubernetes environments for reliability, performance, and scalability.