Role Description AO Globe Life is hiring professionals to help families and individuals across the United States access essential benefit programs through scheduled virtual consultations. This fully remote opportunity offers meaningful work, professional development, and long-term income potential within a mission-driven organization. Whether you are early in your career or exploring a new professional direction, this role provides the training, mentorship, and support needed to build a rewarding career while making a real impact. - Conduct scheduled virtual consultations to understand client needs - Guide individuals and families through available benefit options and enrollment processes - Maintain accurate client records and manage follow-up communication - Provide professional, client-focused service and build long-term relationships - Participate in training sessions, mentorship programs, and team development meetings Qualifications - Clear communicators with a client-focused mindset - Organized and self-motivated professionals comfortable working independently - Individuals confident using Zoom and other digital tools - Candidates with customer service, consulting, or sales backgrounds (helpful but not required) - Growth-oriented professionals who value mentorship and continuous learning Requirements - Authorized to work in the United States - Windows-based laptop or desktop computer with webcam capability - Reliable high-speed internet connection Benefits - Fully remote work environment available throughout the United States - Flexible scheduling that supports work–life balance - Pre-qualified client consultations provided—no cold outreach required - Long-term income opportunities through vested renewals - Paid training and ongoing professional development - Leadership development and advancement pathways for top performers - Supportive, collaborative team culture Company Description For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly serves union members, veterans, credit union clients, and associations nationwide. Through a growing remote-first workforce, AO Globe Life continues to create opportunities for professionals seeking flexible, purpose-driven careers. If you are ready to build a career that combines impact, flexibility, and long-term growth, we encourage you to apply and explore joining AO Globe Life.

• Recepcionar llamadas específicas de clientes Claro y brindarles la atención necesaria para ofrecer una solución efectiva.

Role Description As a Remote Client Service Specialist, you’ll enjoy the flexibility to design your schedule while pursuing professional growth and stability. In this role, you’ll deliver exceptional customer service, develop strong product knowledge, and help clients feel confident in their decisions—all from the comfort of your home. As part of our remote team, you will serve as a trusted point of contact for clients while developing valuable communication, service, and problem-solving skills in a supportive, professional environment. Qualifications - Strong communication, active listening, and problem-solving skills - Ability to learn quickly and adapt in a dynamic environment - Comfort working independently while collaborating with a remote team - Strong work ethic, reliability, and drive to succeed - Positive, coachable attitude with a willingness to grow - No prior experience is required—comprehensive training and ongoing support are provided. Benefits - Flexible Schedule: Structure your workday around your lifestyle while maintaining consistent expectations and support. - Weekly Pay: Earn reliable weekly income that rewards effort, consistency, and performance. - 100% Remote Work: Work from anywhere with a stable internet connection—no commute required. - Ongoing Training & Development: Participate in live virtual training led by top industry leaders focused on skill-building and long-term success. - Comprehensive Benefits: Company-provided life insurance, health insurance reimbursement. - Industry-Leading Tools & Technology: Access modern systems that streamline workflows and support exceptional client service. Company Description At AO, success starts with support. Our culture is built on mentorship, consistency, and balance—empowering you to grow professionally while maintaining the lifestyle you value. This is more than a remote job—it’s an opportunity to build a stable, flexible career with purpose and room to advance. Interview Process All interviews are conducted via Zoom video conferencing to ensure convenience and accessibility. Ready to Get Started? If you’re looking for a flexible, work-from-home opportunity where your effort is valued and your time truly matters, we encourage you to apply today. Build a career that works for your life—not the other way around.

• Processes incoming insurance documents, accurately entering customer information into internal systems • Handles inbound and outbound phone calls to address customer inquiries and follow-up on documentation or account issues • Reviews and replies to correspondence received through email customer service channels • Researches and resolves simple to moderately complex concerns and inquiries in real-time for customers and policyholders • Refers more complex issues to more experienced staff • Determines the best method to resolve issues to ensure customer satisfaction and adherence to the organization’s policies • Coordinates problem resolution with necessary internal and external teams • Documents and updates customer records based on interactions • Works within guidance to arrange and prioritize activities to meet business objectives • Participates in team initiatives and shares feedback to improve processes and customer experience • Performs other duties as assigned