• Recepcionar llamadas específicas de clientes Claro y brindarles la atención necesaria para ofrecer una solución efectiva.

Role Description As a Remote Client Service Specialist, you’ll enjoy the flexibility to design your schedule while pursuing professional growth and stability. In this role, you’ll deliver exceptional customer service, develop strong product knowledge, and help clients feel confident in their decisions—all from the comfort of your home. As part of our remote team, you will serve as a trusted point of contact for clients while developing valuable communication, service, and problem-solving skills in a supportive, professional environment. Qualifications - Strong communication, active listening, and problem-solving skills - Ability to learn quickly and adapt in a dynamic environment - Comfort working independently while collaborating with a remote team - Strong work ethic, reliability, and drive to succeed - Positive, coachable attitude with a willingness to grow - No prior experience is required—comprehensive training and ongoing support are provided. Benefits - Flexible Schedule: Structure your workday around your lifestyle while maintaining consistent expectations and support. - Weekly Pay: Earn reliable weekly income that rewards effort, consistency, and performance. - 100% Remote Work: Work from anywhere with a stable internet connection—no commute required. - Ongoing Training & Development: Participate in live virtual training led by top industry leaders focused on skill-building and long-term success. - Comprehensive Benefits: Company-provided life insurance, health insurance reimbursement. - Industry-Leading Tools & Technology: Access modern systems that streamline workflows and support exceptional client service. Company Description At AO, success starts with support. Our culture is built on mentorship, consistency, and balance—empowering you to grow professionally while maintaining the lifestyle you value. This is more than a remote job—it’s an opportunity to build a stable, flexible career with purpose and room to advance. Interview Process All interviews are conducted via Zoom video conferencing to ensure convenience and accessibility. Ready to Get Started? If you’re looking for a flexible, work-from-home opportunity where your effort is valued and your time truly matters, we encourage you to apply today. Build a career that works for your life—not the other way around.

• Processes incoming insurance documents, accurately entering customer information into internal systems • Handles inbound and outbound phone calls to address customer inquiries and follow-up on documentation or account issues • Reviews and replies to correspondence received through email customer service channels • Researches and resolves simple to moderately complex concerns and inquiries in real-time for customers and policyholders • Refers more complex issues to more experienced staff • Determines the best method to resolve issues to ensure customer satisfaction and adherence to the organization’s policies • Coordinates problem resolution with necessary internal and external teams • Documents and updates customer records based on interactions • Works within guidance to arrange and prioritize activities to meet business objectives • Participates in team initiatives and shares feedback to improve processes and customer experience • Performs other duties as assigned

• Provides operational support to the clients and notaries throughout the course of the signing request process and/or real estate transaction process. • Performs a wide range of support functions to assist in departmental processes. • Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion. • Uses basic communication skills to address internal and/or external clients and/or team members. • Performs all other duties as assigned by management.