Job Closed
This listing is no longer active.
Making health care work for everyone.
IS System Configuration Analyst II
Location
United States
Posted
85 days ago
Salary
$72.8K - $88.9K / year
Seniority
Mid Level
Job Description
IS System Configuration Analyst II
CareOregon
IS System Configuration Analyst II--------------------------------------------------------------- This position is responsible for providing system configuration for the organization’s managed care payment system (QNXT) and other core vendor developed systems at an intermediate level. Ensures system configuration consistency across all core applications, including technical scoping, configuration, testing, and implementation. Participates in the vendor management discipline, supporting long term vendor performance and strategy. Other core responsibilities include IS team and user collaboration, analysis, and documentation. Estimated Hiring Range: $72,765.00 - $88,935.00 Bonus Target: Bonus - SIP Target, 5% Annual Current CareOregon Employees: Please use the internal Workday site to submit an application for this job. --------------------------------------------------------------- System Configuration - Configure and perform daily software maintenance with some management oversight to support the efficient administration and data integrity of multiple systems: - QNXT, including claims, utilization management, benefits, contracts, member, call tracking, fees and code modules - Optum Claims Edit System - CareOregon Connect provider and member web portal - Participate in objective decision making to maintain data integrity, alignment and usability of applications for multiple departments across the organization in line with organizational objectives. - Grow in identifying and articulating how the impact a configuration change has on upstream and downstream services and business workflows. - Assist IS leadership in IS governance, demonstrating progress learning how to evaluate and monitor applications to ensure they align with and sustain the objectives of the organization. - Participate in frontend and backend process testing and implementation of new software and software upgrades that supports the organization’s strategic goals. - Perform advanced quality assurance testing to validate configuration behavior against established baselines, in keeping with contract, regulations, and customer requirements. - Develop and maintain appropriate configuration documentation related to configuration and processes; participate in developing policies and procedures. - Collaborate with business teams to build accurate system process and training documentation for consistency with system configuration and workflows. Collaboration - Collaborate with a variety of stakeholders with guidance from senior System Configuration Analysts or team manager. - Serve as the point of escalation following the service desk for users experiencing software functionality issues. - Assist operational departments with system functionality questions for current, new or emerging work. - Assist users in submitting comprehensive development and Change Control Board requests. - Assist software developers, production support, engineers and technicians with a variety of user, process and system needs, such as interpreting requirements for technical solutions and verifying deployed solutions meet the business need. - Support internal and external auditors to provide system configuration information. - Participate fully and constructively in department meetings, department decisions and department growth. - Participate as an advance resource in interdepartmental workgroups, such as the Change Control Board, cost and utilization committees, and payment integrity program. - Maintain impartiality and upholds the objectives of the organization. - Participate in software user groups, attend conferences to further education and establish relationships with peer organizations. Research and Design - Conduct advanced research of software system enhancements and functionality. - Participate in assessing impact of system changes on the organization and interfacing systems. - Recommend software configuration that aligns with existing or new business requirements as identified by IS or operations teams. - Review and interpret provider contracts for accuracy and assess ability to administer. - Research and interpret CMS, OHA and federal and state regulations with manager guidance. - Retain knowledge and remain abreast of relevant State and Federal laws and regulations relating to the medical health insurance industry and the Medicare and Medicaid industry. - Consult with operational departments to determine needs and propose solutions in terms of system design and implementation. - Research and advise users on best practices of system utilization. - Identify situations where configuration alone cannot meet business requirements and participate with operational areas to develop supporting processes. Vendor Coordination and Relations - Submit detailed, concise system functionality incidents to software vendors using their service software. - Develop and maintain effective working relationship with vendors to communicate business needs, identify defects, and resolve system functionality gaps. - Monitor reported issues and escalate serious issues or delays to management. User Security Administration - Provision user security access for software applications following policies and procedures of CareOregon, vendor or business partners. - Understand software usage and user’s position responsibilities sufficiently to identify when access is not in keeping with HIPAA minimum necessary protocol. - Consult with manager regarding new and challenging access requests. - Conduct regular audits of user security audits. We offer a strong Total Rewards Program. This includes competitive pay, bonus opportunity, and a comprehensive benefits package. Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours. Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date. CareOregon offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.). We also offer a strong retirement plan with employer contributions. Benefits-eligible employees accrue PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state. Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility. Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks. Please contact your recruiter for more information. We are an equal opportunity employer CareOregon is an equal opportunity employer. The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability. The organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the operation of our organization.
Benefits
- Competitive pay and bonus opportunity.
- Comprehensive benefits package including medical, dental, vision, life, AD&D, and disability insurance.
- Health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits.
- Strong retirement plan with employer contributions.
- PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state.
- Paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility.
- Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks.
Related Guides
Related Categories
Related Job Pages
More Business Analyst Jobs
Pricing Operations Analyst
QuestOne Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers. Life at One Identity means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationships. We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential. Our team members’ health and wellness are our priority, as well as rewarding them for their hard work.
Role Description The Product and Pricing Analyst plays a critical role in ensuring product data integrity across the organization. This position is responsible for the creation, maintenance, and adjustment of product SKUs. The analyst ensures data accuracy and consistency to support cross-functional teams, including Product Management, Sales, Operations, Support, and Finance. - Cross-system data synchronization: - Administer SKU and pricing data across SFDC and Oracle - Cascade updates, additions, and deletions to maintain system alignment - Pricing and Product Configuration: - Create and manage price rules, product rules, discounting logic, and product setup - Support complex use cases, including international uplifts and FX rate adjustments - Maintain deep knowledge of product hierarchy, licensing models, and business unit offerings - Escalation & Troubleshooting: - Deliver responsive, hands-on support for product and pricing issues - Ensure SLA adherence and service excellence - Data Analysis & Reporting: - Extract and manipulate data from multiple systems to support SKU maintenance - Leverage SFDC reporting tools for insights and operational accuracy - Quarterly Pricebook & Pricelist Updates: - Prepare, modify, and validate pricing data for quarterly updates - Ensure accuracy and readiness for downstream systems and stakeholders Qualifications - 2-3 years’ experience working in Salesforce and Oracle - Exceptional Microsoft Excel experience along with excellent written and verbal communication skills - Ability to adapt to a rapidly changing environment Benefits - Competitive pay, annual bonuses, and top-performer recognition - Comprehensive health, family, and retirement benefits - Flexible work options, generous PTO, and wellness programs - Professional growth through learning platforms, mentorship, and leadership programs - Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council
Business Analyst
Volante TechnologiesTrusted cloud payments partner to financial businesses, giving them the freedom to evolve and innovate at record speed.
• Drive end-to-end business analysis for payments solutions, working across real-time, clearing, and settlement systems. • Gather and translate business requirements into functional specifications, message mappings, and user stories while ensuring alignment with ISO 20022 standards. • Collaborate closely with banks, product, and engineering teams to support delivery, testing, and production readiness across the payments lifecycle.
Join the People Helping People Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service. The Opportunity The Client Delivery Analyst III supports the successful implementation of various complex financial institution debit and/or credit projects through execution of various technical tasks and quality checks. Incumbent will lead client consultation on business and technical requirements and incorporate the requirements into the overall project plan. Incumbents will be assigned complex, highly visible client projects, and will assume technical leadership role for assigned projects, coordinating all phases of operational implementation of technical project deliverables. Day in the Life - Meet with clients to discuss specifications for complex projects, work with clients and vendors to determine project options, and facilitate meeting with key client personnel as needed. - Complete Gap Analysis, as needed, to define system set-up requirements. - Provide consulting and guidance to clients with the best approach to meeting their business requirements for assigned implementations. - Understand client business requirements; communicate between technical groups at client and vendor locations and data map technical files between systems. - Work with client staff and vendors to execute the project plan, ensuring technical tasks are completed accurately and on time. - Identify and report outstanding issues to the assigned project manager; assist with issue resolution. - Ensure quality in implementation process; Communicate technical aspects and requirements of Implementations with third-party vendors and internal Project Support Team. - Validates system parameters and conducts testing, modifying program parameters when necessary. - Provide technical support to clients during the design, development, and implementation phases of the project. - Provide extended hour post-implementation support for projects, and occasional on-site support as needed. - Follows change control and appropriate management processes and help ensure less tenured Business Analyst- Project Consultants understand and follow these processes. - Develops working relationships with clients and internal business partners/ project team members to effectively communicate and successfully deliver complex project implementations. - Assist with identifying improvements to the defined processes within the department. - Assists with training and mentorship of less tenured Analysts. - Assists in developing new product/ service requirements templates and procedural steps - Understand and complete tasks associated with various types of department projects - Provide after-hours on-call support for project installations as needed. - Perform other duties as assigned. Qualifications - Bachelor’s degree in related field and/or equivalent combination experience and education required. - Training in Six Sigma Methodology and project management certification preferred. - Seven (7) years of related experience in the payment processing industry required. - Thorough understanding of payment card products, support services and processes required. - Five (5) years of related experience in business or system analysis required. - Three (3) years of client facing project support experience required. - Experience required completing card processing conversions that require migrating data from one processing platform to another. About Velera At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners. Learn more about our commitment to Diversity, Equity, and Inclusion HERE! Pay Equity $75,800.00 - $96,700.00Actual Pay will be adjusted based on experience and other job-related factors permitted by law. Great Work/Life Benefits! - Competitive wages - Medical with telemedicine - Dental and Vision - Basic and Optional Life Insurance - Paid Time Off (PTO) - Maternity, Parental, Family Care - Community Volunteer Time Off - 12 Paid Holidays - Company Paid Disability Insurance - 401k (with employer match) - Health Savings Accounts (HSA) with company provided contributions - Flexible Spending Accounts (FSA) - Supplemental Insurance - Mental Health and Well-being: Employee Assistance Program (EAP) - Tuition Reimbursement - Wellness program - Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information. Velera is an E-Verify Employer. Review the E-Verify Poster here. For information regarding your Right To Work, please click here. This role is currently not eligible for sponsorship. As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at recruiters@velera.com for assistance.
Senior Business Analyst
ZensarAt Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
Role Description We are seeking an experienced Senior Business Analyst with a strong background in Healthcare or Life Sciences to lead requirements gathering, stakeholder management, process analysis, and solution design for healthcare technology initiatives. The candidate will partner with cross‑functional teams across business, IT, and product to drive high‑quality delivery of digital and operational transformation projects. Qualifications - Strong background in Healthcare or Life Sciences - Experience in requirements gathering - Stakeholder management skills - Process analysis expertise - Solution design capabilities - Ability to collaborate with cross‑functional teams Requirements - Experience in healthcare technology initiatives - Proven track record in delivering digital and operational transformation projects Benefits - Inclusive workplace culture - Opportunities for growth and development - Commitment to well-being and individuality Company Description At Zensar, we’re “experience-led everything.” We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. - Part of the $4.8 billion RPG Group - Community of 10,000+ innovators across 30+ global locations - Locations include Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City
