Role Description We are seeking motivated and professional Appointment Setters based in Grenada to support our growing U.S.-based benefits agency. This role focuses on outbound outreach to individuals who have previously expressed interest in learning more about their supplemental benefits. This is a structured, remote opportunity ideal for individuals with strong communication skills, professionalism, and consistency. - Make outbound calls to warm and semi-warm leads - Confirm interest and qualify potential clients - Schedule virtual appointments for licensed benefit representatives - Follow a structured call script and tracking system - Maintain accurate notes in our CRM - Meet daily and weekly activity benchmarks This role does not require insurance licensing and does not involve policy sales. Qualifications - Clear, professional English communication - Comfortable making high-volume outbound calls - Reliable internet connection and quiet work environment - Organized and able to follow systems - Self-motivated and coachable - Previous call center or appointment setting experience preferred but not required Requirements - Laptop or desktop computer (Windows or Mac) - Stable high-speed internet - Noise-free headset - Ability to use Zoom and CRM software Benefits - Fully remote — work from home - Flexible scheduling options - Structured training provided - Opportunity for long-term contract growth - Professional U.S.-based team environment How to Apply Submit your application including: - Resume (if available) - Brief summary of prior phone experience - Confirmation of internet speed and availability Qualified applicants will be contacted for a short virtual interview.