• Lead the strategic investigative roadmap by prioritizing the detection of emerging and systemic threats and ensuring the team surfaces novel safety problems for documentation and study. • Transform complex safety issues into data-driven narratives that enable cross-functional partners in Policy, Product, and Engineering to make informed and timely decisions. • Establish proactive processes and performance metrics to shift the organization away from reactive responses and provide partners with the necessary time to address threats. • Direct scaled enforcement programs and operational strategies by partnering with Data teams to improve safety tooling and ensure policy intent is accurately translated into action. • Manage high-pressure escalations and rapid response frameworks using deep policy expertise to mitigate immediate harm and guide the product lifecycle from development to deployment. • Mentor a high-performing team of analysts while acting as a strategic partner to executive leadership to ensure threat insights are integrated into long-term safety planning.

Role Description The Trade Specialist - Plumbing plays an integral role in customer and vendor support to a specific client base. This role is responsible for implementing and maintaining client and associate relationships, while serving as a plumbing trade related SME for complex issues and queries, proactively resolving their daily challenges. - Build and maintain professional relationships with clients and vendors to gain an understanding of their operational needs in a specific trade related area, assists in the development and implementation of solutions to meet those needs - Review vendor quotes on behalf of client to ensure scope and pricing of plumbing work is appropriate - Develop and coordinate client and internal initiatives and special projects - Serve as a technical and subject matter expert resource for plumbing and leadership - Serve as a key point of contact for internal and external clients; resolving issues with vendors as necessary - Proactively resolve vendor and client issues; drive all issues towards resolution and escalates on a timely basis only when necessary - Foster a positive work environment and collaborate effectively with all stakeholders - Ensure confidentiality of internal and external data - Perform ad-hoc projects and other duties as assigned - Maintain CPD and awareness of trade / industry developments - Seek opportunities for continuous process improvement Qualifications - Intermediate proficiencies in: Microsoft Word, Excel, PowerPoint, Outlook preferred - SME in plumbing trade - Relevant plumbing trade qualification - 3 – 4 years of experience in relevant field - Experience working in an FM, retail, buildings environment - Demonstrable experience of solving complex trade related technical issues - Bachelor’s Degree preferred Benefits - Competitive compensation - Health, Dental, Vision, Life, Disability options - 401K retirement savings plan - Paid vacation, federal and floating holidays - Maternity/Paternity Pay - Career advancement opportunities - All the tools you'll need to be successful Company Description Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Major Investigations Team (MIT) is a proactive, intelligence-driven function with a global remit to investigate complex, high-risk financial crime and insider-threat cases, identify emerging risks/typologies, and drive control enhancements across Airwallex. What you'll do In this role, you will lead end-to-end insider-threat investigations across AML, CTF, sanctions, fraud, and COI risks, using complex datasets to uncover patterns and anomalies. You will develop insider-threat intelligence and share insights with Operations, Risk Product, and Commercial to strengthen controls. You will also help build and mature the insider-threat program, including policies, procedures, and training, in partnership with People, Legal, InfoSec, and Operations. Finally, you will advise senior stakeholders through clear reports and presentations while staying ahead of emerging threats and regulatory expectations. This role is based in San Francisco or New York. Responsibilities: - Lead end-to-end insider-threat investigations (AML, CTF, anti-bribery, sanctions, fraud, expense fraud, COI, and related risks) - Analyze large, complex datasets to detect patterns, anomalies, and indicators of insider activity - Develop and share insider-threat typologies and intelligence; contribute to an intelligence-driven feedback loop with Operations, Risk Product, and Commercial - Advise senior stakeholders; produce clear investigative reports and present findings to internal committees and leadership - Maintain awareness of evolving threats, best practices, and regulatory requirements relevant to insider risk and financial crime Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: - 5 years conducting complex financial crime and insider-threat investigations in a financial technology company, financial institution, technology, or similar regulated high-velocity environment - Strong understanding of financial-crime typologies, data-privacy regulations, and investigative legal frameworks - Advanced data analysis skills; proficiency with BigQuery/SQL/Python and data-visualization tools - Excellent written and verbal communication, with the ability to work independently within a globally dispersed team Preferred qualifications: - Prior experience working in a complex investigative team for a high-growth fintech - Relevant certifications such as CAMS, CFI, CFE - Bilingual proficiency in English and Mandarin, with the ability to navigate complex business nuances and build seamless relationships with our global stakeholders in APAC Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid

The O500 Source Document Analyst will provide support for the end-to-end implementation process for Client Operations. You’ll assist with the review of key source documents directly aligned to account installation. What you’ll Do: - Ensure source documents are maintained in the document storage process - Review prior year source documents in multiple systems, i.e. ePro, CIT, Benefit Sculpting Tool (BST), and Vista - Review complex, non‑routine issues impacting benefit summary delivery and system accuracy - Prepare discrepancy reports identifying issues that may delay client implementation of healthcare services to their employees - Run comparison analyst of source documents using Cigna’s Quic Tool process - Map (Facets) client SBCs to MyCigna.com via Cigna’s internal process - Participate in biweekly meetings and training huddles to support client implementation and preparation - Provide support with end-to-end audits to review disjoints in source documents - Produce fallout reports and coordinate maintenance updates with Benefits and Quality teams What you’ll need to do the job: - High School Diploma or GED, required - Required Schedule: 9 am - 6 pm CST, Monday - Friday - 1+ years of experience with Cigna's administrative capabilities including benefits, eligibility, ID cards, customer services experience, preferred - 2+ years of experience collaborating cross‑functionally to resolve customer service issues and deliver results, required - General knowledge of benefit standards across Cigna dental, vision, and medical platforms, including benefit summaries and SBCs, preferred - 2+ years of experience using multiple software and system‑based applications, including databases and spreadsheets; documentation and tracker systems, preferred - Proficient with Microsoft office products; (i.e., Excel, Outlook, and Word), required - Experience supporting complex, cross‑functional initiatives and project management, preferred - Ability to independently manage competing priorities and client expectations, required If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 23 - 35 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.