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AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, leadership development, and long-term career growth.
Member Services Manager
Location
United States
Posted
86 days ago
Salary
90K - 120K / year
Seniority
Lead
Job Description
Member Services Manager
AO Globe Life
Role Description AO Globe Life is expanding its remote team and seeking experienced professionals who want to combine meaningful work with long-term career growth. This opportunity is well suited for individuals with backgrounds in leadership, operations, client service, or management who are looking to apply their professional experience in a flexible, remote environment. In this role, you will connect with individuals and families who have requested information about supplemental benefit programs. You will schedule virtual consultations, guide clients through available options, and provide support throughout the enrollment process while contributing to a collaborative, service-focused team. Whether you are continuing to build your career in a leadership-minded role or transitioning from a management position into a remote environment, this opportunity provides the structure and support to help you succeed. Key Responsibilities - Connect with individuals who have expressed interest in learning about benefit programs - Schedule and conduct virtual consultations with clients via Zoom - Assess client needs and provide guidance on available supplemental benefit options - Support clients throughout the enrollment process and provide follow-up assistance - Maintain accurate digital documentation and client records - Participate in weekly training sessions, development programs, and team collaboration - Contribute insights and best practices to support overall team performance Qualifications - Have experience in management, client service, operations, consulting, or leadership roles - Communicate confidently in virtual environments - Are highly organized and self-motivated when working remotely - Enjoy helping others while contributing to team success - Are comfortable using digital platforms such as Zoom and CRM tools Requirements - Must be legally authorized to work in the United States - Reliable internet connection - Windows-based laptop or desktop computer with a functioning webcam Benefits - 100% remote work environment — work from anywhere in the United States - Flexible scheduling - Warm leads provided — no cold calling or prospecting - Weekly pay via direct deposit - Full training and licensing support - Monthly and quarterly performance bonuses - Leadership development opportunities and advancement pathways - A collaborative and service-oriented team culture Company Description For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental life and health benefits to working families across the United States. Our remote-first organization focuses on service, leadership development, and meaningful career opportunities for professionals nationwide. Apply Today If you are an experienced professional looking for a flexible remote career where you can apply your leadership mindset while helping families access important benefits, we encourage you to apply and learn more about joining our team.
Job Requirements
- Have experience in management, client service, operations, consulting, or leadership roles
- Communicate confidently in virtual environments
- Are highly organized and self-motivated when working remotely
- Enjoy helping others while contributing to team success
- Are comfortable using digital platforms such as Zoom and CRM tools
- Must be legally authorized to work in the United States
- Reliable internet connection
- Windows-based laptop or desktop computer with a functioning webcam
Benefits
- 100% remote work environment — work from anywhere in the United States
- Flexible scheduling
- Warm leads provided — no cold calling or prospecting
- Weekly pay via direct deposit
- Full training and licensing support
- Monthly and quarterly performance bonuses
- Leadership development opportunities and advancement pathways
- A collaborative and service-oriented team culture
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