• Translate customer needs and operational concepts into well-defined user stories, rules, and acceptance criteria • Develop clear requirement logic using structured rules and defined system behavior, ensuring minimal ambiguity • Identify and document expected behavior for edge cases and boundary conditions to prevent gaps in system behavior • Maintain and prioritize product backlogs across multiple epics and feature areas • Work with development teams to refine stories and ensure they are ready for sprint planning • Serve as the primary interface between customers, product leadership, and development teams • Communicate requirements clearly in both written and verbal form • Facilitate conversations between stakeholders when priorities or expectations conflict • Manage trade-offs between customer requests and technical constraints, working to find the most effective solution • Participate in Agile ceremonies including backlog refinement, sprint planning, sprint reviews, and retrospectives • Maintain artifacts and documentation in JIRA and Confluence • Ensure development teams have the information necessary to deliver high-quality work during each sprint • Coordinate across multiple epics and development efforts simultaneously • Manage frequent context switching across product areas and priorities • Support development teams before, during, and after implementation to ensure requirements remain clear and achievable

• Ensure the smooth operation of the supported application systems • Handle service requests and incidents, including analysis and problem resolution • Propose ideas for system improvements, optimization, and automation of existing applications • Further develop applications based on functional, technical, and regulatory requirements • Collaborate closely with other mainframe system engineers, business analysts, and the client's operations team • Create detailed requirements, specifications, and program code • Test and document program code

• Development and maintenance of web applications and services using ASP.NET Core and C# • Design and implementation of backend solutions • Collaboration with frontend developers, designers and product managers to ensure a seamless user experience • Troubleshooting and resolving issues, as well as continuously optimizing existing systems • Mentoring and supporting junior developers on the team

• Deliver innovative, mission-focused solutions to the U.S. Government and private sector • Leverage expertise in federal acquisition and digital transformation • Support the operational effectiveness of projects