Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $67,000.00 - $110,600.00 Target Openings 1 What Is the Opportunity? This role is eligible for a sign-on bonus up to $10k. Under moderate supervision, this position is responsible for the handling of first party property claims including: investigating, evaluating, estimating and negotiating to ensure optimal claim resolution for personal or business claims of moderate severity and complexity. Handles claims and other functional work involving one or more lines of business other than property (i.e. auto, workers compensation, premium audit, underwriting) may be required. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. This position is based 100% remotely and may include a combination of mobile work and/or work from your primary residence. LOCATION REQUIREMENT: This position services Insureds/Agents in and around Washington, DC. The selected candidate must reside in or be willing to relocate at their own expense to the assigned territory.What Will You Do? - Handles 1st party property claims of moderate severity and complexity as assigned. - Completes field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates. - Broad scale use of innovative technologies. - Investigates and evaluates all relevant facts to determine coverage, damages and liability of first-party property damage claims (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact), damages, business interruption calculations and liability of first-party property claims under a variety of policies. Secures recorded or written statements as appropriate. - Establishes timely and accurate claim and expense reserves. - Determines appropriate settlement amount based on independent judgment, computer assisted building and/or contents estimate, estimation of actual cash value and replacement value, contractor estimate validation, appraisals, application of applicable limits and deductibles and work product of Independent Adjusters. - Negotiates with multiple constituents, i.e.; contractors or insured’s representatives and conveys claim settlements within authority limits. - Writes denial letters, Reservation of Rights and other complex correspondence. - Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools. - Meets all quality standards and expectations in accordance with the Knowledge Guides. - Maintains diary system, capturing all required data and documents claim file activities in accordance with established procedures. - Manages file inventory to ensure timely resolution of cases. - Handles files in compliance with state regulations, where applicable. - Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners. - Recognizes when to refer claims to Travelers Special Investigations Unit and/or Subrogation Unit. - Identifies and refers claims with Major Case Unit exposure to the manager. - Performs administrative functions such as expense accounts, time off reporting, etc. as required. - Provides multi-line assistance in response to workforce management needs; including but not limited to claim handling for Auto, Workers Compensation, General Liability and other areas of the business as needed. - May provides mentoring and coaching to less experienced claim professionals. - May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. - CAT Duty ~ This position will require participation in our Catastrophe Response Program, which could include deployment away for a minimum of 16 days (includes 2 travel days) to assist our customers in other states. - Must secure and maintain company credit card required. - In order to perform the essential functions of this role, acquisition and maintenance of Insurance License(s) and/or a UAS Remote Pilot Certification may be required to comply with federal, state, and Travelers requirements. Generally, required Insurance License(s) must be obtained within three months of starting the role, and ongoing continuing education requirements must be maintained as mandated. - On a rotational basis, engage in resolution desk technical work and resolution desk follow up call work. - This position requires the individual to access and inspect all areas of a dwelling or structure, which is physically demanding requiring the ability to carry, set up and climb a ladder weighing approximately 38 to 49 pounds, walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.). While specific territory or day-to-day responsibilities may not require an individual to climb a ladder, the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of the position. - Perform other duties as assigned. What Will Our Ideal Candidate Have? - Bachelor's Degree. - General knowledge of estimating system Xactimate. - Two or more years of previous outside property claim handling experience. - Interpersonal and customer service skills – Advanced. - Organizational and time management skills- Advanced. - Ability to work independently – Intermediate. - Judgment, analytical and decision making skills - Intermediate. - Negotiation skills – Intermediate. - Written, verbal and interpersonal communication skills including the ability to convey and receive information effectively –Intermediate. - Investigative skills – Intermediate. - Ability to analyze and determine coverage – Intermediate. - Analyze, and evaluate damages –Intermediate. - Resolve claims within settlement authority – Intermediate. - Valid passport. What is a Must Have? - High School Diploma or GED. - One year previous outside property claim handling experience or successful completion of Travelers Outside Claim Representative training program. - Valid driver's license. What Is in It for You? - Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment. - Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. - Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. - Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. - Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

The Claims Analyst will be responsible for settling cargo claims with government/military, corporate, or consumer customers within 30 days of receipt. Claims Analysts are responsible for managing customer expectation while performing a thorough investigation on the claim which includes but is not limited to reviewing customer correspondence, client contract terms, seeking information from all parties involved, assigning repair firms to assess the damages and complete repairs as needed while medicating cost. The Claims Analyst will ultimately determine liability and chargeback the appropriate parties based on findings Essential Functions and Responsibilities % of time (must total to 100%) Description of Duty 55% Verification - Verify and investigate all aspects of the claim to ensure legal liability of the settlement is established and accountable parties are identified and notified. - Utilize all contract paperwork, contract agreements, repair firm assessments, and customer communication in the assessment of liability and the investigation of the claim. - Maintain precise records of all aspects of the move to support approvals and or denials decisions. - Instruct repair firms to provide the necessary inspection and repair reports to ensure a precise and timely settlement. 40% Negotiation - Assess the value of claimed items, evaluate repair alternatives versus cash-out options, and distinguish between pre-existing damage and transit-related damage. - Review the carrier's liability and present a settlement proposal to the customer. - Negotiate any disputes regarding the initial offer and finalize the settlement. All settlements must comply with legal carrier liability and adhere to the contractual terms of the move. 5% Projects - Various projects as assigned. Qualifications and preferred skills (Qualifications, Skills, Education or Certification Requirements, etc.) Education/Certification Requirements - Associate or Bachelor’s degree preferred Qualifications and Experience Requirements - Minimum 1-3 years in Claims or Customer Service setting - Excellent verbal, written, and problem-solving skills - Personal Computer experience required, including Microsoft Word and Excel - Must be organized and able to multi-task At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position: - Position Title: Claims Analyst - Salary Range: $45,000-$57,000 USD - Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or part-time employees Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations. For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process. - Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers. - Vacancy Status: This posting reflects an existing vacancy within our organization. #LI-Remote Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) provide everything needed to move talent and deliver experience. Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories. It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSirva@Sirva.com and let us know the nature of your request and your contact information.

Overview The purpose for the Title Claims Underwriter position is to assist in leading the pre-foreclosure title and loan modification line of business with the title underwriting guidance. The Title Claims Underwriter will review title claims for departments to access, limit and rebuttal liability. Title Claims Underwriter will review claims and work with management to identify problems with title procedures and risk items. Title Claims Underwriter will work with title production teams to ensure quality of title is being met. A DAY IN THE LIFE In this role, you will… - Assist staff by guiding the team on title procedures. - Assist with client correspondence, management correspondence, and participating in client calls or management meetings. - Assist production teams with new protocols, procedures, and areas of improvement in the title operation. - Assist with researching claims, communicating with legal, and updating systems with claim progress. - Assist with title training for clients, staff, and management teams. - Assist with collecting funds, providing reports, and completing special projects as assigned. WHO YOU ARE You possess … - A natural problem solver with strong critical‑thinking skills. - Tech‑savvy, with strong Microsoft Office skills and the ability to learn new systems quickly. - Proactive, goal‑oriented, and able to work efficiently in a fast‑paced environment. - Detail‑oriented and able to manage multiple tasks or priorities at once. - Comfortable working independently while also contributing to a team environment. - Strong communicator who can clearly present information to colleagues and clients. - Adaptable and able to adjust quickly to changing processes or requirements. - Dependable, with a strong sense of accountability and follow‑ Responsibilities - Assist staff by guiding team with directions on title procedures. - Assist in addressing client correspondence or management correspondence. - Assist production teams with setting up new protocols and procedures. - Assist with researching claims. - Assist in assessing areas of improvement amongst the title operation. - Assist in completing title training for clients, staff and management teams. - Assist in communicating with the legal department to limit liability on claims. - Assist in collecting funds from abstractors or 3rd party vendors. - Update ServiceLink systems with progress of claims. - Provide daily, weekly, monthly reports to management or clients. - Assist with special projects assigned by the management team. - Participate in client calls and/or management meetings. - Complete all other assignments as needed. - All other duties as assigned. Qualifications - High School diploma or equivalent. - 3-5 years Default experience preferred. - Supervisory or Leadership experience is a plus. - Intermediate PC skills, typing, and Microsoft Office (Word, Excel and PowerPoint) proficiency required. - Ability to learn and master multiple systems. - Previous mortgage or default experience is required. - Maintain proactive approach to problem resolution & goal achievement. - Critical thinking and reasoning skills required.

Role Description - Design questions related to your occupation as a Compensation, Benefits, and Job Analysis Specialist. - Evaluate the accuracy and relevance of AI-generated content in compensation and benefits. - Provide structured feedback to improve AI model outputs and training data quality. - Collaborate with AI research teams to ensure consistency and coverage across datasets. - Work independently and asynchronously to meet project deadlines and enhance model performance. Qualifications - 4+ years full-time work experience in compensation, benefits, and job analysis. - Be based in the US, UK, or Canada. - Access to a desktop or laptop computer (Chromebooks not accepted). Requirements - Hourly contractor compensation: $65–$115/hour. - Commitment: 15+ hours/week. - Application process (takes 20–30 mins to complete): - Upload resume - AI interview based on your resume - Submit form Benefits - Remote work opportunity. - Duration: Through mid 2026. Resources & Support - For details about the interview process and platform information, please check: Interview Process . - For any help or support, reach out to: support@mercor.com . - Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.