The Claims Analyst will be responsible for settling cargo claims with government/military, corporate, or consumer customers within 30 days of receipt. Claims Analysts are responsible for managing customer expectation while performing a thorough investigation on the claim which includes but is not limited to reviewing customer correspondence, client contract terms, seeking information from all parties involved, assigning repair firms to assess the damages and complete repairs as needed while medicating cost. The Claims Analyst will ultimately determine liability and chargeback the appropriate parties based on findings Essential Functions and Responsibilities % of time (must total to 100%) Description of Duty 55% Verification - Verify and investigate all aspects of the claim to ensure legal liability of the settlement is established and accountable parties are identified and notified. - Utilize all contract paperwork, contract agreements, repair firm assessments, and customer communication in the assessment of liability and the investigation of the claim. - Maintain precise records of all aspects of the move to support approvals and or denials decisions. - Instruct repair firms to provide the necessary inspection and repair reports to ensure a precise and timely settlement. 40% Negotiation - Assess the value of claimed items, evaluate repair alternatives versus cash-out options, and distinguish between pre-existing damage and transit-related damage. - Review the carrier's liability and present a settlement proposal to the customer. - Negotiate any disputes regarding the initial offer and finalize the settlement. All settlements must comply with legal carrier liability and adhere to the contractual terms of the move. 5% Projects - Various projects as assigned. Qualifications and preferred skills (Qualifications, Skills, Education or Certification Requirements, etc.) Education/Certification Requirements - Associate or Bachelor’s degree preferred Qualifications and Experience Requirements - Minimum 1-3 years in Claims or Customer Service setting - Excellent verbal, written, and problem-solving skills - Personal Computer experience required, including Microsoft Word and Excel - Must be organized and able to multi-task At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position: - Position Title: Claims Analyst - Salary Range: $45,000-$57,000 USD - Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or part-time employees Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations. For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process. - Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers. - Vacancy Status: This posting reflects an existing vacancy within our organization. #LI-Remote Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) provide everything needed to move talent and deliver experience. Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories. It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSirva@Sirva.com and let us know the nature of your request and your contact information.

Overview The purpose for the Title Claims Underwriter position is to assist in leading the pre-foreclosure title and loan modification line of business with the title underwriting guidance. The Title Claims Underwriter will review title claims for departments to access, limit and rebuttal liability. Title Claims Underwriter will review claims and work with management to identify problems with title procedures and risk items. Title Claims Underwriter will work with title production teams to ensure quality of title is being met. A DAY IN THE LIFE In this role, you will… - Assist staff by guiding the team on title procedures. - Assist with client correspondence, management correspondence, and participating in client calls or management meetings. - Assist production teams with new protocols, procedures, and areas of improvement in the title operation. - Assist with researching claims, communicating with legal, and updating systems with claim progress. - Assist with title training for clients, staff, and management teams. - Assist with collecting funds, providing reports, and completing special projects as assigned. WHO YOU ARE You possess … - A natural problem solver with strong critical‑thinking skills. - Tech‑savvy, with strong Microsoft Office skills and the ability to learn new systems quickly. - Proactive, goal‑oriented, and able to work efficiently in a fast‑paced environment. - Detail‑oriented and able to manage multiple tasks or priorities at once. - Comfortable working independently while also contributing to a team environment. - Strong communicator who can clearly present information to colleagues and clients. - Adaptable and able to adjust quickly to changing processes or requirements. - Dependable, with a strong sense of accountability and follow‑ Responsibilities - Assist staff by guiding team with directions on title procedures. - Assist in addressing client correspondence or management correspondence. - Assist production teams with setting up new protocols and procedures. - Assist with researching claims. - Assist in assessing areas of improvement amongst the title operation. - Assist in completing title training for clients, staff and management teams. - Assist in communicating with the legal department to limit liability on claims. - Assist in collecting funds from abstractors or 3rd party vendors. - Update ServiceLink systems with progress of claims. - Provide daily, weekly, monthly reports to management or clients. - Assist with special projects assigned by the management team. - Participate in client calls and/or management meetings. - Complete all other assignments as needed. - All other duties as assigned. Qualifications - High School diploma or equivalent. - 3-5 years Default experience preferred. - Supervisory or Leadership experience is a plus. - Intermediate PC skills, typing, and Microsoft Office (Word, Excel and PowerPoint) proficiency required. - Ability to learn and master multiple systems. - Previous mortgage or default experience is required. - Maintain proactive approach to problem resolution & goal achievement. - Critical thinking and reasoning skills required.

Role Description - Design questions related to your occupation as a Compensation, Benefits, and Job Analysis Specialist. - Evaluate the accuracy and relevance of AI-generated content in compensation and benefits. - Provide structured feedback to improve AI model outputs and training data quality. - Collaborate with AI research teams to ensure consistency and coverage across datasets. - Work independently and asynchronously to meet project deadlines and enhance model performance. Qualifications - 4+ years full-time work experience in compensation, benefits, and job analysis. - Be based in the US, UK, or Canada. - Access to a desktop or laptop computer (Chromebooks not accepted). Requirements - Hourly contractor compensation: $65–$115/hour. - Commitment: 15+ hours/week. - Application process (takes 20–30 mins to complete): - Upload resume - AI interview based on your resume - Submit form Benefits - Remote work opportunity. - Duration: Through mid 2026. Resources & Support - For details about the interview process and platform information, please check: Interview Process . - For any help or support, reach out to: support@mercor.com . - Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Role Description - Design questions related to your occupation as a Dispatcher to enhance AI model training. - Collaborate with AI research teams to improve training data quality and performance. - Work independently and asynchronously to meet project deadlines. - Ensure the use of a desktop or laptop computer for project tasks. Qualifications - 4+ years full-time work experience as a Dispatcher, Except Police, Fire, and Ambulance. - Be based in the US, UK, or Canada. Requirements - At-will contractor to Mercor. - Paid weekly via Stripe Connect based on logged project hours. - Cannot support H1-B or STEM OPT status candidates. Benefits - Compensation: $60–$100/hour. - Duration: 3–4 weeks. - Commitment: 15+ hours/week. Application Process - Upload resume. - AI interview based on your resume. - Submit form. Resources & Support - For details about the interview process and platform information, please check: Interview Process Details . - For any help or support, reach out to: support@mercor.com .