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Code for America logo
Code for America

Government can and should work well for everyone. We're people-centered problem solvers showing that it's possible.

Senior Director of Program Delivery

DirectorDirectorOtherRemoteLeadTeam 201-500Since 2009H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

85 days ago

Salary

$154.9K - $189.6K / year

Seniority

Lead

No structured requirement data.

Job Description

Senior Director of Program Delivery

Code for America

Role Description Code for America is looking for a talented Senior Director of Program Delivery who will provide strategic leadership for delivery excellence, ensuring projects consistently meet their goals and strengthen the organization's reputation. Your guidance will empower your team to thrive as leaders and create stronger, more consistent delivery systems across the organization. By ensuring projects are executed with discipline and vision, you will directly position the organization to scale its impact in critical safety net areas like SNAP and Medicaid. About the role: - Code for America is a leading implementer of human-centered design and technology approaches, with a mission to help make government work well for everyone. - Projects include: - Custom software development (e.g., building a new online child care application in Illinois) - Technology-enabled advisory services (e.g., supporting states to optimize automated Medicaid renewals systems) - Scalable product development (e.g., building Summer EBT products for multiple states to use) - The Senior Director of Program Delivery will ensure projects are delivered with discipline, clarity, and excellence. - This leader will manage the Safety Net programs team, guiding them to deliver high-impact projects that meet the needs of governments, funders, and the people we serve. - Accountable for ensuring projects are delivered on time, within budget, and with outcomes that strengthen the fabric of the safety net. - Working in close partnership with the Executive Director of Safety Net Strategy to ensure day-to-day execution aligns with strategic priorities. Qualifications - 8+ years of experience delivering on or leading digital services or software development teams. - Proven track record working at the intersection of government and technology, ideally within civic tech, human-centered design, or public sector service delivery. - Skilled at aligning execution with organizational strategy. - Exceptional facilitation, written, and verbal communication skills. - Experienced manager, with a track record of coaching and developing senior program leaders. - Skilled at building trusted relationships with government leaders and funders. - Experience working with multi-disciplinary teams. - Experience leading teams through change. - A proven track record of designing and implementing systems that strengthen delivery practices. - Familiarity with delivery and resource management tools (e.g., Asana, Airtable, Jira). - Exceptional organizational skills and attention to detail. Requirements - Experience delivering software or digital services with or for government partners. - Leadership skills to align complex, cross-disciplinary teams around ambitious goals. - Ability to understand and manage project budgets, align with funding streams, and anticipate risks. - Experience overseeing a portfolio of projects and managing delivery at scale. Benefits - Salary range: $154,891 to $189,613 annually. - Employee Enablement Support: - Laptop provided. - A one-time $700 payment for remote environment setup; $200 stipend (in first paycheck) and up to $500 reimbursement. - Cell phone and/or internet reimbursement of $50 per month. - Professional Development: - $500 annual stipend towards professional development; prorated at time of hire. - Training/guidance for staff required to utilize AI. - Retirement & 401k Plans: - 100% employer match on the first 3% of contributions. - Additional 50% match on contributions between 3% and 5% for employees with 3+ years of service. - Medical: At least one no-cost health insurance option for full-time employees. - Remote Work: Employees may work remotely across the US. - Time Off: - Open personal time off (subject to manager approval). - A minimum of 14 paid holidays. - 17 weeks of paid parental and family leave. - 3 weeks of paid sabbatical after 5 years of service.

Job Requirements

  • 8+ years of experience delivering on or leading digital services or software development teams.
  • Proven track record working at the intersection of government and technology, ideally within civic tech, human-centered design, or public sector service delivery.
  • Skilled at aligning execution with organizational strategy.
  • Exceptional facilitation, written, and verbal communication skills.
  • Experienced manager, with a track record of coaching and developing senior program leaders.
  • Skilled at building trusted relationships with government leaders and funders.
  • Experience working with multi-disciplinary teams.
  • Experience leading teams through change.
  • A proven track record of designing and implementing systems that strengthen delivery practices.
  • Familiarity with delivery and resource management tools (e.g., Asana, Airtable, Jira).
  • Exceptional organizational skills and attention to detail.
  • Experience delivering software or digital services with or for government partners.
  • Leadership skills to align complex, cross-disciplinary teams around ambitious goals.
  • Ability to understand and manage project budgets, align with funding streams, and anticipate risks.
  • Experience overseeing a portfolio of projects and managing delivery at scale.

Benefits

  • Salary range: $154,891 to $189,613 annually.
  • Employee Enablement Support: Laptop provided.
  • A one-time $700 payment for remote environment setup; $200 stipend (in first paycheck) and up to $500 reimbursement.
  • Cell phone and/or internet reimbursement of $50 per month.
  • Professional Development: $500 annual stipend towards professional development; prorated at time of hire.
  • Training/guidance for staff required to utilize AI.
  • Retirement & 401k Plans: 100% employer match on the first 3% of contributions.
  • Additional 50% match on contributions between 3% and 5% for employees with 3+ years of service.
  • Medical: At least one no-cost health insurance option for full-time employees.
  • Remote Work: Employees may work remotely across the US.
  • Time Off: Open personal time off (subject to manager approval).
  • A minimum of 14 paid holidays.
  • 17 weeks of paid parental and family leave.
  • 3 weeks of paid sabbatical after 5 years of service.

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