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PCS Software Inc logo
PCS Software Inc

The TMS that takes you from stressed to streamlined.

Senior Solutions Engineer

Solutions EngineerSolutions EngineerFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Texas

Posted

79 days ago

Salary

$100K - $150K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Senior Solutions Engineer

PCS Software Inc

• Lead end-to-end implementation of PCS Cortex and TMS solutions for new and existing customers. • Configure platform capabilities to match customer workflows, operational requirements, and business objectives. • Manage implementation milestones, timelines, and deliverables in coordination with the Implementation Manager. • Conduct onboarding sessions, training programs, and adoption support for customers. • Act as the primary point of contact for implementation-related questions and issue resolution. • Ensure customers achieve measurable value and operational efficiency from the PCS platform. • Continuously improve internal implementation processes, documentation, and best practices. • Partner with the Sales team to support the sales cycle with technical expertise and product demonstrations. • Deliver tailored product demonstrations of Cortex and PCS TMS capabilities to prospective customers. • Participate in discovery sessions to understand prospect workflows, technology environments, and operational needs. • Translate customer requirements into solution design and demonstration scenarios. • Support proof-of-concept environments and technical validation activities. • Provide product feedback and customer insights to the Product and Engineering teams. • Serve as a transportation technology advisor to prospects and customers. • Provide recommendations on system configuration, workflow optimization, and platform integrations. • Support customers in designing scalable logistics workflows using PCS technologies. • Assist with API integration discussions and technical solution architecture when required. • Educate customers on the value of advanced Cortex features, integrations, additional licenses, and training services. • Identify opportunities for solution expansion and product adoption.

Job Requirements

  • Bachelor’s degree in Business, Logistics, Information Technology, or related field
  • 5+ years of experience in SaaS software implementation, solutions engineering, or technical consulting
  • Experience working with Transportation Management Systems (TMS) or logistics software
  • Strong understanding of transportation, brokerage, and logistics operations
  • Experience delivering software demonstrations or technical pre-sales support
  • Excellent communication and presentation skills
  • Ability to translate complex technical capabilities into business value
  • Strong analytical and problem-solving abilities
  • Ability to travel up to 30%

Benefits

  • Competitive salary and performance-based bonuses
  • Comprehensive medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Hybrid work environment
  • Professional development and certification programs
  • Unlimited PTO
  • Employee referral bonus program ($2,500 per accepted hire that you refer as an employee)

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