• Be the voice of the customer within InterPayments. Tactfully drive their issue to resolution regardless of what party or department owns the issue. • Track all aspects of customer implementations, including key tasks, target dates, forecast dates, risk factors and customer interactions. • Support customers' implementation success by answering application questions, tracking issues, monitoring changes and resolving or escalating problems according to company guidelines. • Provide training and end-user support during onboarding. • Communicate clearly and precisely with customers in written and verbal form, and maintain accurate and timely records. • Update internal implementation tracking systems and prepare presentations to provide visibility into implementation progress and learnings. • Project manage all tasks of our portfolio of customers as they implement InterPayments’ solutions from kick-off to go-live. Continuously engage internal and external business partners as part of the project management process. • Answer technical questions regarding implementing our solutions. Follow and improve InterPayments’ established implementation standards and operating procedures. • Be a first line of response to triaging and diagnosing technical blockers. Perform Root cause Analysis and document issues and solutions for our knowledge base.

• The role of this candidate is responsible for Telesat’s regulatory engagement in the Asia Pacific region, with the aim to facilitate, obtain and protect market access and spectrum rights for Telesat’s satellites and services.

• Lead and support a wide range of automation projects focused on process optimization, intelligent automation, and scalable data solutions. • Design and implement rule-based and intelligent automation workflows using tools such as Alteryx, Python, and optionally Make or n8n. • Collaborate with finance and accounting teams to automate workflows such as journal entry creation, data transformation, and reporting. • Apply business rules and logic to automate manual Excel-based processes and deliver production-ready outputs (e.g., CSV, Excel, text files). • Contribute to the evolution of automation maturity from rules-based logic to intelligent automation and AI agent frameworks. • Support the development and deployment of AI/ML models for forecasting, classification, and decision support. • Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes. • Oversee project administration activities, including setup, planning, budgeting, account management, and billing. • Mentor team members through coaching, regular feedback, and performance reviews, while supporting project teams in resolving complex issues. • Build and nurture strong client relationships, serving as a trusted advisor who understands their business needs and identifies opportunities for new business. • Play an active role in attracting, interviewing, hiring, and retaining top talent.

• Consistently meet quarterly metrics including sales and inventory plans based on forecast accuracy, on-time deliveries, in-stock rate, and overall inventory levels. • Utilize logical analytical abilities, creative problem-solving skills, and financially sound judgment to deliver conclusions and recommendations to the Director of Inventory Planning and cross-functional teams. • Forecast at the item and fulfillment center level quantities needed within assigned categories to meet sales plans, minimize shrink risk, and hit planned inventory level targets. • Purchase Order management, which includes creating Purchase Orders, verifying all information on purchase orders is correct, sending purchase orders to vendors, and tracking purchase orders until they deliver to our fulfillment centers. • Assist finance with resolving PO and invoice discrepancies. Coordinate with receivers to verify arrivals. Work with vendors to resolve any quality or quantity issues. • Manage weekly business opportunities to create innovative and efficient solutions to business opportunities and risks to the organization