• Build the "Voice of Customer" Engine: Implement rigorous continuous discovery loops (customer interviews, advisory boards, user testing). • Establish Data-Driven Rigor: Partner with Engineering to define the missing instrumentation and choose the right analytics stack. • Define the End-to-End Lifecycle: Create a clear path from raw ideation to post-launch measurement. • Own the Whole Product Experience: Lead a unified team of Product Managers and Product Designers. • Architect the Roadmap Process: Work directly with the Head of Product to translate company vision into a coherent 12-month strategy. • Mentor & Elevate the Team: Mentor PMs on the craft of Product Management. • Direct Product Operations: Lead a dedicated Product Operations Manager for launch logistics and program coordination.

• Lead the entire product lifecycle for our hardware suite, including our LoRa hubs and proprietary sensors. • Drive New Product Introduction (NPI) by managing field trials, beta programs, and certification readiness. • Make data-backed decisions on hardware iterations (V1 → V2), sensor calibration, and End-of-Life (EOL) strategies. • Serve as the "hub" for a complex web of stakeholders: Hardware, Firmware, Backend, Mobile, Web, Design, Sales, CS and Operations. • Translate high-level business goals into strict technical specifications for engineers and concise value propositions for Sales and Customer Success. • Define the integration strategy with major Property Management Systems (RealPage, Yardi, Entrata) to ensure our IoT events trigger real-world operational workflows.

• Lead development of new platform capabilities that support practice growth, operational efficiency, and high-quality care delivery. • Collaborate and coordinate effectively with other provider-facing product managers • Partner closely with clinical, operational, and payer-focused stakeholders • Leverage AI tools to improve product insight, efficiency, and provider workflows. • Prioritize high-impact opportunities and drive measurable outcomes through rapid iteration and experimentation. • Communicate clearly with leadership, manage up and down to align on priorities, and drive execution

• Be a thought partner with our clinical, operations, and product development departments to identify data initiatives that support both departmental and organizational goals. • Advocate for the needs of your stakeholders when working with our analysts, data engineering and application development teams, third parties, and other cross-functional stakeholders. • Develop a strategy and roadmap for improving the user experience of our analytics users and other data consumers. • Work closely with your Data Analyst, Engineering, and Data Scientist counterparts to come up with innovative ways to execute on the data roadmap, ensuring tight timelines and successful launches. • Utilize testing, user research, and market analysis to iterate on features, derive insights, and enhance customer/user satisfaction. • Design and prepare product requirement documents, including articulating the business case, value proposition, trade-offs, and user stories. • Drive features from development to launch in an agile scrum environment by coordinating and participating in development activities including daily standups, backlog grooming, retrospectives, sprint planning, demos, and other scrum ceremonies. • Monitor usage and satisfaction of our data products to identify gaps and opportunities. • Work towards improving the data literacy in the organization and enabling meaningful self-service analytics. • Demonstrate empathy and curiosity when approaching all complex issues (be they technical, societal, or personal) and share a genuine interest in solving problems for our users. • Operate with a high degree of autonomy in a growing, early-stage work environment. • Find ways to improve efficiency and excellence in our product development process. • Perform other duties as assigned.