The Role We’re expanding our presence across Washington DC, Maryland, Virginia, and strategic relationship-building is key to that growth. We’re seeking a Clinical Outreach Representative to join our team and support our mission through targeted outreach, event coordination, and network expansion. In this role, you’ll work closely with business development leaders to build relationships with healthcare professionals, universities, and hospitals to drive lead generation. You will coordinate and host, as well as represent Within at events and conferences. You’ll be instrumental in growing our referral networks and strengthening our visibility in the region. What You'll Do - Build and maintain relationships with key referral partners, including therapists, dietitians, physicians, psychiatrists, schools, and community organizations - Support the execution of clinical marketing plans, including personalized outreach and follow-ups - Coordinate business development participation in industry events—prepare materials, manage logistics, and ensure strong presence - Plan and host monthly in-person networking events; collaborate with IAEDP chapters, the National Alliance for Eating Disorders and other organizations to create memorable experiences that serve to broaden our circle of loyal referents - Design and maintain Salesforce templates to document outreach activities and track monthly progress - Organize internal and external virtual events at the state and national level - Assist with lead generation and new relationship development in states targeted for In-Network (INN) expansion Who You Are - Strong relationship-builder with excellent interpersonal and communication skills - Highly organized and capable of managing multiple events and priorities simultaneously - Collaborative team player who thrives in mission-driven environments - Previous experience in healthcare, community outreach, or business development preferred (but not required) Qualifications - BA/BS degree or equivalent practical experience. - 2–5+ years of experience in relevant areas such as: field marketing, event operations, marketing operations, sales enablement, executive/event coordination, or commercial operations. - Demonstrated ability to manage logistics-heavy programs end-to-end (events, dinners, conferences, shipments). - Proficiency with common business tools (Google Workspace, Excel/Sheets, PowerPoint/Slides) and project tracking tools. - Comfortable working cross-functionally with Marketing, BD/Sales, Operations, and external partners. - Experience in healthcare, mental health, or referral-driven growth environments. - Familiarity with CRM basics (Salesforce) for lead routing and follow-up tracking. - Light creative production literacy (print specs, proofing, vendor file requirements). Physical & Environmental Requirements - Must be comfortable traveling. Up to 25-35% of this position will be spent traveling to conferences, partner dinners, key markets, and other events as needed. - The remaining 65-75% of this position is work-from-home. Work should be performed in a private, quiet space with minimal background noise. - Must be familiar and comfortable using MacOS and iOS.

Calyxo, Inc. is a medical device company headquartered in Pleasanton, California, USA. The company was founded in 2016 to address the profound need for improved kidney stone treatment. Kidney stone disease is a common, painful condition that consumes vast amounts of healthcare resources each year. Our team is led by executives and investors with a proven track record of commercializing paradigm-shifting devices to meet unmet needs within urology. Are you ready to change the future of kidney stone treatment? We are seeking high achievers who want to be part of a dynamic team working in a fun, diverse atmosphere. Summary: The Clinical Specialist is a focused individual who has a passion for patient care and physician and staff education. This person will proctor cases to excellence and independently cover CVAC procedures, training the surgical team on the safe and effective uses of the device. The Clinical Specialist works closely with the surgical team members to provide clinical product assistance to the surgeon by being familiar with the surgical procedure, instruments, supplies, and equipment. The Clinical Specialist will train the surgical team on instrument preparation prior to cases and during the surgical procedure. This role will manage inventory needs in the account and any accompanying administrative requirements. This role is not considered for pathway to a Territory Sales Manager at Calyxo Inc, due to the tenure and experience required to execute the Territory Sales Manager role. Ideal candidates will live in the targeted geographical area. This position can cover any CVAC case in the territory, region, or at times, the nation, as assigned. The Clinical Specialist will also provide clinical support for physician training and sales training programs. In This Role, You Will: - Provide clinical case coverage as assigned - Train the surgical team to assist in good patient outcomes and verbally support cases during training period - Acquire and maintain current knowledge of perioperative surgical technology practice and hospital policies and procedures - Develop technical acumen to a level to serve as an educational resource - Demonstrate appropriate interactions with all hospital service providers - Maintain and prepare equipment and kits for surgery, including Quality Control audits of equipment and kits - Troubleshoot equipment according to standard procedure - Provide intra-operative clinical product support - Ensure that 100% of received inventory and returned inventory matches shipping documents - Reconcile inventory/usage as well as missing inventory - Assist in the delivery of procedural training to physicians and medical staff - Be an effective member of the commercial team and play a key role in ensuring positive clinical outcomes - In partnership with TSM, perform account management: such as Account Set Up, Clinical Engagement, Case Support and Clinical Outcomes - In Partnership with TSM, support education of APPs, Office and Hospital Staff - In partnership with TSM, help facilitate and support Residency Education - Ensure compliance with all company policies, including the quality policy, on label promotion and interactions with health care professionals - In this role, you will collaborate with Clinical Specialist teams to review and discuss case presentations and peer to peer knowledge sharing - Other duties as assigned  Who You Will Report To: -  Regional Clinical Manager (RCM)  Clinical Specialist I Requirements: - Clinical experience such as: - Scrub Tech - X-Ray Tech - RN or BSN - Laser Tech Clinical Specialist II Requirements: - In addition to all of the above: - Industry experience (1-3 years) - Prior Employment as a Clinical Specialist with a medical device company or experience working with Mobile Litho Provider Companies - Comfortable with the pace required to be successful in a start-up - Ability to provide intraoperative procedural guidance - Willingness to travel outside of the designated territory Sr. Clinical Specialist Requirements: - In addition to all of the above - Industry experience: 3+ years of full-time employment by a medical device company as a clinical specialist (or comparable position) focused on case coverage and patient outcomes (not equipment/service provider). - Clinical experience: Intraoperative Coaching Experience - OR experience: Fluent in Staff and Support Training - Track record of success. Urology experience preferred. - Understands the medical device industry - Comfortable with the pace required to be successful in a start-up - Ability to provide intraoperative procedural guidance - Understands sales processes and training - Willingness to travel outside of the designated territory General Requirements:  - Experience in surgical technique and sterile procedures in the operating room - Experience utilizing fluoroscopy is a plus - Customer relationship and procedural skill development are highly desired - Highly desirable candidates will have a degree or certification in a medical-related field (ex: LPN, RN, Surg Tech, Rad Tech, etc). - Able to travel by car up to 90% - Compliance with relevant county, state, and federal rules regarding vaccinations. What We Offer: At Calyxo, you will be part of a knowledgeable, high-achieving, experienced, and fun team. You will work in a diverse work environment with experienced, proven leaders and have an opportunity to shape our company culture. You will experience constant learning and dynamic challenges to help you grow and be the best version of yourself. We also offer a compensation plan as follows: - Competitive salary - Total Compensation: $100,000 - $140,000 annually - Base Salary: $80,000, $100,000, or $120,000 per year (DOE) - Annual Variable Bonus: $20,000 - Plus, generous allowances such as: - Auto Allowance: $9,600 - Cell Phone/Internet Allowance: $1,800 - Stock options: ownership and a stake in growing a mission-driven company - Employee benefits package that includes 401(k), healthcare insurance and paid vacation Calyxo is deeply committed to fostering an environment where diversity and inclusion are not only valued but also prioritized. We believe a diverse and inclusive community empowers us to act courageously, care deeply, and dream boldly to impact people in big ways. Diverse viewpoints bring diverse capabilities, which strengthen our focus and fuel our growth. Calyxo is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected characteristics Legal authorization to work in the United States is required. In compliance with federal law, all persons hired will be required to verify their identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Disclaimer: At Calyxo, we prioritize a transparent and structured interview process to ensure the best fit for both our candidates and our team. Please be aware of the following: - Structured Interview Process: Our hiring process includes multiple stages of interviews where you will have the opportunity to communicate directly with Calyxo employees. This ensures that you gain a comprehensive understanding of the role and our company culture. - Verification of Identity: We do not extend job offers without first meeting candidates, either virtually or in person. This step is crucial to maintain the integrity of our hiring process and to ensure mutual alignment. - Beware of Scams: Calyxo will never request sensitive personal information, such as your full name, address, phone number, or identification documents, via email or online forms before an official interview. Calyxo representatives will always contact you using an email format of firstname.lastname@calyxoinc.com. If you receive a request for information from any other domain, please contact us directly at info@calyxoinc.com to verify the legitimacy of the communication. We appreciate your interest in joining Calyxo and look forward to getting to know you through our official channels.

• Partner with Director of Clinical Operations to develop and manage clinical programs in compliance with corporate objectives and timelines • Provide operational leadership to the direction, planning, execution and interpretation of clinical trials and data collection by effectively developing and monitoring clinical trial/program timelines, budgets, risks and mitigation plans • Provides guidance and mentoring to Clinical Trial Managers (CTMs) and junior level team members in study document development, vendor and study management, study implementation, issue resolution, timelines, budgeting and resourcing • Independently oversee day-to-day activities of the Clinical Trial Operations and Clinical Data Management groups • Collaborate with Finance/Business Operations on annual budget planning (external spend) as well as quarterly budget reviews and re-forecasts; designing, implementing, and overseeing clinical vendor outsourcing strategy

Role Description The Care Coordinator is primarily responsible for providing supportive care and assistance to a diverse patient population to identify barriers to self-care and healing, decision making, and communication in navigating the healthcare system. This individual works closely with Community Health Workers, Chaplains, and other members of the Clinical Operations team, and consistently demonstrates a high standard of ethical behavior, professionalism, sensitivity, and confidentiality. - Conduct outbound phone calls to members to conduct health assessments, identify care needs, and determine appropriateness for participation in care coordination programs. - Assist and support patients with barriers to care including, but not limited to, scheduling appointments, and locating and accessing community resources. - Work collaboratively with patients, network providers, referral coordinators, office and hospital staff; document all activities. - Communicate care coordination services available to patients and caregivers. - Screen for physical health and behavioral health needs to refer to appropriate healthcare professionals for effective and timely intervention. - Perform a variety of activities to provide meaningful data to providers, patients and their families. - Participate in a variety of educational programs to maintain current skill and competency levels. - Perform miscellaneous job-related duties as assigned. Qualifications - Associate’s degree in Healthcare or a related field of study; or, an equivalent combination of education and/or experience. - Minimum two (2) years of experience in a directly related position in the healthcare industry. - Proficiency with Microsoft Office applications and web-based technologies. - Strong outbound calling experience. - Ability to work independently in a productivity-based environment. - Tech-savvy: able to navigate multiple systems simultaneously. - Comfortable learning proprietary platforms. - Basic Excel proficiency (pivot tables, formulas, project-based spreadsheets). - Reliable high-speed internet meeting company specs. - Flexible schedule within assigned market hours. - Ability to pivot between priorities quickly. Requirements - Previous experience, knowledge and understanding of coordinating care for members. - Familiarity with federal and state laws and requirements related to healthcare and health information protection. - One or more of the following certifications: Basic Life Support (BLS), Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA), Emergency Medical Technician (EMT). - Excellent verbal, written and interpersonal communication skills. - Demonstrated ability to gain acceptance and compliance from clinical staff to achieve mutually beneficial outcomes. - Excellent problem-solving skills, including the ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of action. - Strong organizational and prioritization skills; able to manage multiple activities and work independently with minimal supervision. - Bilingual (strongly preferred). - Experience in customer service environments (call center acceptable if adaptable). Company Description Equality Health is an integrated, holistic, and tech-enabled healthcare delivery system focused on improving the health and wellness of diverse populations. Founded in 2015, Equality Health aims to improve access to value-based care for people who have long struggled with navigating the traditional one-size-fits-all U.S. healthcare system. - The mission of the company is to provide high-quality care that improves and enhances lives regardless of race, ethnicity, age, or income. - Through its supplemental care management services and proprietary technology platform, CareEmpower™, Equality Health helps managed care plans and health systems improve outcomes and lower costs for diverse populations while simultaneously facilitating the transition to risk-based accountability. - Equality Health supports over 800,000 members and more than 4,000 practice sites and continues to scale rapidly. - In 2021, Equality Health partnered with General Atlantic, a leading global growth equity firm, to help drive continued expansion and fuel the next phase of growth as a leading value-based primary care network serving the Medicaid, Medicare and ACA Exchange populations. - This strategic investment will enable Equality Health to pursue further geographic expansion, technological innovation and product development while furthering its mission of increasing access to care, lowering costs and improving outcomes for underserved individuals, families and communities.