• Help customers understand the value of Cribl during the sales process • Demo the product and answer customer questions during initial sales calls • Support customers during proof of concept sessions • Document interesting use cases in blog posts and product documentation • Up to 25% Travel • We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours

• Business understanding and analysis • Map business domains and capabilities, connecting technology to value creation. • Elicit, analyze and prioritize functional and non-functional requirements (performance, security, scalability, compliance, LGPD, etc.). • Translate business needs into viable and sustainable technical solutions. • Define clear metrics to evaluate solution performance and quality. • Define appropriate architectural patterns and styles (microservices, messaging, APIs, event-driven architecture, etc.). • Justify architectural decisions considering requirements, technical constraints and trade-offs. • Design resilient, scalable, secure and highly available solutions. • Define integration strategies between systems, protocols, message formats and responsibilities. • Implement security best practices (authentication, authorization, encryption, WAF, protection against attacks). • Select technologies and tools considering cost, performance, usability and integration. • Perform impact analysis of solutions on Data, Security, Infrastructure and Software domains. • Prepare cost estimates for infrastructure, licenses and operations. • Document the architecture clearly, concisely and accessibly (diagrams, flows and READMEs). • Create architectural diagrams (UML, C4 Model, among others). • Present solutions to both technical and business audiences, facilitating decision making. • Propose continuous improvements and medium- to long-term architectural evolutions. • Define monitoring, observability metrics and SLAs. • Implement alerts and incident response strategies. • Use tools for collecting, analyzing and visualizing performance and security metrics.

• You’ll coach, and scale a team of Sales Engineers who combine technical credibility with strong customer instincts. You’ll hire and onboard new team members, set clear expectations, and invest deeply in their growth. • You’ll stay close to the field, supporting on complex and high-stakes deals. From strong discovery to executive conversations and deep technical evaluations, you’ll help ensure we’re solving the right problems and positioning Atlan as a long-term platform. • You’ll raise the bar on how Sales Engineering operates. This includes how we run demos, solution sessions, technical discovery, and proofs of concept, with a focus on quality, consistency, and speed as we scale. • You’ll act as a senior technical escalation point when needed, especially in complex architecture, security, or edge-case scenarios. You’ll stay close to the modern data stack, governance, and AI trends, and help translate customer feedback into product input. • You’ll ensure the team is continuously enabled on new product capabilities and evolving customer use cases, while strengthening collaboration across Sales, Product, and Customer Success.

• Engage with enterprise prospects and customers to understand asset tracking, condition monitoring, and maintenance requirements, positioning Smart Trac as a high-value technical solution. • Lead technical discovery and deliver tailored product demonstrations that clearly articulate Smart Trac’s technical capabilities, business impact, and return on investment. • Partner closely with Account Executives to support new business and expansion opportunities throughout the pre-sales cycle. • Use HubSpot CRM to document technical requirements, support pipeline accuracy, and track pre-sales activities. • Collaborate with internal engineering, product, and implementation teams to design customer-specific solutions and ensure feasibility. • Prepare and deliver technical responses to RFPs, RFIs, and other enterprise procurement processes. • Monitor industry trends, customer use cases, and competitive solutions within asset tracking and maintenance technologies. • Capture customer feedback and technical insights to support continuous product improvement and enhance customer satisfaction.