Job Description: Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com. Job Summary: This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Essential Functions: - Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity. - Date stamps all requests and highlights pertinent data to facilitate processing. - Validates requests and authorizations for release of medical information according to established procedures. - Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing. - Maintain equipment in excellent operating condition (inside and out). - Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems. - May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client. - Maintains a neat, clean, and professional personal appearance and observes the dress code established. - Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area. - Maintains working knowledge of the existing state laws and fee structure - Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs - Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations. - Maintains confidentiality, security and standards of ethics with all information. - Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner. Qualifications: - High School Diploma (GED) required - A minimum of 2 years prior experience in a medical records department or like setting preferred - Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required - Excellent organizational skills are a must - Must be able to type 50 wpm - Must be able to use fax, copier, scanning machine - Must be willing to learn new equipment and processes quickly. - Must be self-motivated, a team player - Must have proven customer satisfaction skills - Must be able to multi-task Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Job Description: Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform – including benefits navigation, care management, home care resources, health information management, and more – Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com. Shift: - Evening Shift: Monday-Friday 3p-11:30p EDT Job Summary: This position is responsible for processing all release of information requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Essential Functions: - Completes release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity. - Date stamps all requests and highlights pertinent data to facilitate processing. - Validates requests and authorizations for release of medical information according to established procedures. - Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing. - Maintain equipment in excellent operating condition (inside and out). - Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems. - May receive incoming requests including opening mail, telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client. - Maintains a neat, clean, and professional personal appearance and observes the dress code established. - Maintains a clean and orderly work area, insures that records and files are properly stored before leaving area. - Maintains working knowledge of the existing state laws and fee structure - Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs - Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations. - Maintains confidentiality, security and standards of ethics with all information. - Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner. Qualifications: - High School Diploma (GED) required - A minimum of 2 years prior experience in a medical records department or like setting preferred - Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required - Excellent organizational skills a must - Must be able to type 50 wpm - Must be able to use fax, copier, scanning machine - Must be willing to learn new equipment and processes quickly. - Must be self-motivated, a team player - Must have proven customer satisfaction skills - Must be able to multi-task Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Schedule: Monday-Friday 8:00am-4:30pm Location: Remote The Pharmacy Charge Specialist position is responsible for providing analytical support in all areas of system pharmacy-related charges and revenue. Responsible for the oversight and maintenance of the system Pharmacy CDM and related ancillary systems content according to government and third party payer regulations and guidelines. Monitors regulatory changes and payer requirements. Works closely with all revenue-producing areas to ensure accurate and compliant pharmacy charge capture. Responsibilities & Qualifications include: - Monitors and responds to system-wide billing issues identified in the Cerner Patient Accounting application - Daily monitoring of the system EHR health information technology Pending Queue (Pending charges comprise medication orders that are administered differently than ordered, as well as intermittent and continuous orders that are administered without having products assigned). - Investigates and corrects excessive billing unit claims - Reviews and corrects all rejected charges that occur - Monitors and reviews the daily JW modifier approval report. If items are identified to be rejected from the report, then this person will be responsible for the appropriate crediting and rebilling of the medication in question - Coordinates CDM maintenance with the appropriate Revenue Integrity analyst. This would be in conjunction with the formulary review, leveraging appropriate technology platform - Conduct annual review of reimbursement codes (JCODES) and update the formulary accordingly - Keeps current with Pharmacy Billing Regulations for compliance - Assist in investigating and responding to Billing Audits - Supports data integrity through interaction with financial and outcomes systems and auditing verification - Participates and lead committees, work groups, process improvement efforts, and educational initiatives to improve pharmacy revenue integrity and pharmacy billing cycle - Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided - Other initiatives and tasks required per leadership team relevant to position *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Role Description We are seeking a motivated and detail-oriented Medical Assistant to join our Chronic Care Management team. In this role, you will play a critical role in patient care by guiding patients through health assessments, reviewing medications and diagnoses, troubleshooting medical devices, and escalating clinical needs to nursing staff when appropriate. Key Responsibilities - Support CCM nursing staff by completing monthly patient assessments and conducting Chronic Care Planning Assessment (CCPA) calls, ensuring a positive, informative, and patient-centered experience. - Complete delegated clerical and administrative activities on behalf of nursing staff to support patient engagement, improve care coordination, and drive quality outcomes and overall patient experience. - Document patient interactions, assessments, and intake in the EHR. - Maintain compliance with company policies and applicable regulations. - Coordinate communication between patients, caregivers, nursing staff, and providers to ensure continuity of care and timely follow-up on patient needs. - Perform other duties, as assigned. Qualifications - Active MA license required. - Strong communication and organizational skills. - Bilingual Proficiency: Fluent in English and Spanish. - Preferred: Passionate about patient care, possessing the ability to relate with empathy and compassion. A passion for patient teaching is a must. Requirements - Minimum fiber internet speed of 50 Mbps download / 10 Mbps upload. - Hardwired internet connection required. - Speed test submission required during the offer process. - Private, HIPAA-compliant workspace. Schedule - Monday - Friday 8:00 am - 5:00 pm EST - Monday - Friday 9:00 am - 6:00 pm EST - Monday - Friday 10:00 am - 7:00 pm EST - Monday - Friday 11:00 am - 8:00 pm EST Training Requirements All new hires must complete a comprehensive training program: - Duration: Five weeks - Schedule: Monday through Friday, 9:00 AM – 6:00 PM Eastern Time - Attendance is mandatory to ensure readiness prior to independently supporting patients. Compensation & Benefits - Competitive base pay: $18-$20/hr - Shift Differentials: - Evening Differential: +$1.50/hour for hours worked after 7:00 PM ET - Late-Night Differential: +$2.00/hour for hours worked after 10:00 PM ET - Weekend Differential: +$1.50/hour for all hours worked Saturday and Sunday - Additional Compensation (If Applicable): - Sign-On Bonus: $2,000 paid after 120 days of continuous employment, contingent upon active employment and satisfactory performance at time of payout. - Monthly Bonus Potential: Up to $1,000 - 5% Bilingual Pay Allowance - Benefits Include: - 11 Paid Company Holidays annually - Paid Time Off (PTO) - Medical, Dental, Vision, and supplemental insurance options - 401(k) Plan with 3.5% Company Match - Company-provided equipment Join Our Mission-Driven Team At Nsight Health, you’ll be part of a fast-growing organization that sits at the intersection of healthcare, technology, and compassion. We’re looking for people who care deeply about improving patient lives and building the future of connected care. Our team culture is collaborative, agile, and purpose-driven. Every role—from clinical operations and customer success to marketing, technology, and leadership—directly contributes to improving how healthcare organizations care for their patients.