About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: - Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, - Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and - Judi®, the industry’s leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit www.judi.health. Position Summary: Join our first-of-its-kind Integrated Benefits team as a Benefit Operations Specialist, where you will play a pivotal role in delivering comprehensive medical and pharmacy benefit programs for Judi Health clients. You will lead benefit configuration, claims testing, and quality assurance processes, ensuring accuracy and efficiency across all implementations. This position offers the opportunity to influence operational best practices and contribute to a team that is redefining how integrated benefits are delivered in the healthcare space. Position Responsibilities: - Responsible for all aspects of benefit configuration, including new plan setup, plan change setup, claims testing, and regular audits - Drives cross-functional collaboration with the product/dev team as well as additional stakeholder teams to ensure client customized requests are configurable for both new plan setups and plan changes - Clearly communicate benefit configuration setup and testing process or specific test claims to clients in a concise way that can be understood by users who are not experts in benefit areas - Make recommendations to streamline the work processes and systems that impact plan/benefit design to create efficiency and quality outcomes - Works cross-functionally to create new benefit options aligning with market needs, including expansion in government programs - Develop standards and custom batch testing scenarios and inputs, reviewing test claims output to validate claim accuracy against the clients’ benefit design - Develops standard policy and procedures, training materials and provide education for training and presentation to cross-functional teams - Maintain acceptable and appropriate quality levels and production SLA response time - Participate in client meetings to assess new client benefit information or change requests to ensure design of Judi logic ties to the benefit configuration intended to meet client needs - Partner with leadership to develop benefit plan designs and ensure that the plan designs meet client requests, Health Plan strategic/business parameters, and all regulatory and other oversight agencies’ requirements - Partner with Client Services team as clients go live and troubleshoot benefit-related discrepancies, errors, and problems - Support general business or team needs, as assigned - Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance Qualifications: - Bachelor’s degree preferred - 5+ years of TPA / health plan experience in Medical Benefit configuration, benefit testing, claims monitoring, SPD creation, Medical Coding or other applicable department needs - 3+ years of experience with Cigna a plus - Pharmacy, Dental, or Vision experience a plus - Self-funded plans, Medicare/Government programs and ERISA experience preferred - Tremendous attention to detail, ability to shift priorities easily and ability to work in high paced, deadline drive environment. - Exceptional written and verbal communication skills - Experience working with product/dev teams and familiarity with Agile, preferred - Preferred: experience working with structured or unstructured data in Excel, SQL, and other data visualization tools Certifications: - IFEBP certification a plus Salary Range $75,000—$90,000 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at https://www.judi.health/legal/privacy-policy.

• Define & Manage Requirements, lead the discovery, documentation, and organization of business and system requirements • Translate stakeholder needs into clear user stories, functional requirements, and acceptance criteria with a focus on business outcomes • Partner with Client Success Managers, Product Owners, and Solution Architects to refine scope and maintain alignment throughout delivery • Collaborate Across Teams, work closely with architects, engineers, and QA to ensure technical alignment with business intent • Communicate effectively across technical and non-technical audiences • Visualize & Document Solutions, develop wireframes, workflows, and process diagrams to clarify system behavior and user experience • Document both new and legacy systems to support development, testing, and support readiness • Use Azure DevOps to manage requirements, documentation, and status tracking • Own Agile Delivery, lead Agile ceremonies (stand-ups, sprint planning, retrospectives), ensure backlog refinement and planning processes are efficient and focused on delivering value • Monitor progress and provide support to ensure stories are implemented as intended

• Conducting comprehensive business analysis for diverse fintech projects and initiatives. • Analyzing industry trends, market conditions, and competitor strategies for benchmarking purposes. • Collecting and prioritizing the product requirements from stakeholders and the focus groups. • Developing detailed use cases, user stories, and documentation to outline product features and functionalities. • Identifying and addressing gaps in current products and processes. • Working with third-party developers to integrate API and SDK products. • Providing technical support to internal sales, operations units, and partner engineering teams. • Participating in troubleshooting, testing, launching, and monitoring post-integration of solutions. • Creating technical documentation, integration manuals, guidelines, user manuals, and training materials for clients. • Managing internal knowledge transfer and conducting product demonstrations to stakeholders.

Role Description Join our Team as a Senior Business Analyst. Are you passionate about facilitating discovery efforts to elicit requirements? Do you thrive on the complexity of highly integrated composable solutions? If so, we invite you to apply for our remote Senior Business Analyst position at RDA, where you'll play a pivotal role in shaping our broadening Digital Strategy & Experience practice. Location: Remote. We're seeking candidates in the Eastern or Central time zones, given we collaborate during East Coast hours. Responsibilities: - Collaborate with business owners to clarify their requirements for the strategy, design, and implementation of digital solutions spanning content management, commerce, custom application development and related integrations such as DAM, CRM, CDP, PIM, etc. - Extract business rules from code to review with business users. - Explore the current system to decipher the intricate mapping of screens. - Develop and communicate a product vision and strategy aligned with business goals. - Partner with client Product Owners on product roadmap and backlog management. - Partner with business leads and SMEs to enhance systems and support operational changes, identifying business and technical gaps. - Document key business processes and workflows. - Prioritize features and tasks based on business priorities and user needs. - Prepare business requirements documents, use cases, and systems interaction diagrams, ensuring consistency in requirements and deliverables. - Facilitate alignment between end-user requirements and system capabilities. - Serve as the primary point of contact for the development team, clarifying business requirements, resolving issues, and making recommendations as needed. - Review and approve functional design deliverables to ensure business requirements are met. - Collaborate with development teams to understand the impact of architecture on business decisions. - Create detailed test cases using development specifications and analyze results; support user acceptance testing through test planning and execution of test scenarios and scripts. - Develop training documentation and deliver training as needed to ensure effective adoption and utilization of the solution. - Maintain regular communication with clients, addressing opportunities and challenges in a timely manner. - Collaborate with a top-tier team of strategists, business analysts, engineers, architects, creatives, and UX talent. - Enjoy challenges and seek growth with a rapidly evolving team. Qualifications - Minimum of 5 years as a Business Analyst working with stakeholders, strategists, technical PMs, developers and architects on website enhancements or custom builds in an Agile environment. Consulting experience and Bachelor's degree preferred. - Experience running workshops, writing user stories to meet business requirements, mapping and analyzing data, and assisting with QA testing. - Experience working with headless/composable CMS/DXP platforms, Sitecore preferred. - Helpful skills include experience with other types of solutions (Custom App Dev, Customer Data Platforms, Digital Asset Management, etc.). - U.S. Citizenship or Permanent Residency required. Benefits - We’re seeking dedicated individuals who are eager to embrace challenges and grow with our rapidly evolving team. - Apply today to meet our team virtually and discover why RDA received the Official Great Place to Work Award for a third consecutive year. - No third parties please. Company Description About RDA: We're an AI and strategy-led digital consultancy recognized as a leading provider of digital solutions that maximize MarTech investments, deliver customer value and experiences, and drive revenue.