Title: Securities Operations Business Analyst Location: Charlotte United States Job#: 3026279 Client: Financial Services Team: Global PSD Job Title: Securities Operations Business Analyst Location: Charlotte, NC | Hybrid 3x/week Contract Length: 6+ months Rate: $53-57/hr Top Requirements: - 5+ years Business Analyst experience, including requirements gathering, BRDs, user stories, and process documentation - Securities Operations background within a large financial institution - Cash equities and fixed income products across the securities trade lifecycle - Proven ability to partner with operations and technology teams on operational change or transformation initiatives - Strong communication skills with experience working across operations, product, and technology stakeholders Plusses: - Broadridge platforms - Operational transformation, automation, or strategic change initiatives - Agile environments or close collaboration with product owners and technology teams - CIB Operations background Job Summary: Seeking a Business Analyst to support strategic transformation initiatives within the Securities Operations organization. This role partners closely with operations, product, and technology teams to gather business requirements, document operational processes, and support initiatives focused on improving efficiency across securities operations workflows. The ideal candidate brings strong securities operations domain knowledge and the ability to translate operational needs into clear, actionable requirements that drive technology and process improvements. Day-to-Day Responsibilities: - Gather and document business and functional requirements from securities operations stakeholders. - Analyze and document current-state processes and identify opportunities for operational improvement. - Partner with technology teams and product owners to translate operational requirements into deliverable solutions. - Support initiatives related to process optimization, automation, and operational transformation. - Assist with process mapping, gap analysis, and documentation to support project delivery. - Collaborate with cross-functional teams across operations, technology, and product management. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Charlotte, NC, US Job Type: Date Posted: March 16, 2026 Pay Range: $56 - $60 per hour Similar Jobs - Business Operations Analyst 2 - Business Operations Manager - Business Analyst - Business Analyst - Operations QA Analyst

Work Location: Wilmington, North Carolina, United States of America Hours: 40 Pay Details: $43.75 - $65.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Business Management, Strategy & SupportJob Description: The Business Mgmt Specialist manages a diverse portfolio of business management activities for complex or high risk functional area(s), and implement policies / processes and/or initiatives to meet business management, strategy and governance objectives. Interfaces regularly with management in the delivery of work activities. Depth & Scope: - Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others - Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members - Scopes of role may have enterprise impact - Focuses on short to medium - term issues (e.g. 6-12 months) - Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise - Oversees and/or independently performs tasks from end to end Education & Experience: - Undergraduate degree - 7+ years relevant experience Customer Accountabilities: - Contributes to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategy - Plans, leads / manages and/or oversees a diverse set of work activities requiring alignment across multiple areas - Leads / manages the integrated implementation of policies / processes / procedures / changes in across multiple functional areas - Provides direction and/or input to complex, wide ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing and testing solutions and supporting the implementation - Facilitates key discussions and provides thought leadership to executive audience (output is roadmap and/or strategic plan/ deliverables/frameworks/ short to long term goals etc.) - Leads partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management - Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing others as needed Shareholder Accountabilities: - Adheres to enterprise frameworks and methodologies that relate to business management activities for own area - Actively manages relationships with corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements - Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank - Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders where required - Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite - Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets). - Participates in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations - Leads relevant governance meetings or committees and related deliverables / outcomes - Leads / facilitates and/or implements action/remediation plans to address performance/risk/governance issues Employee/Team Accountabilities: - Provides thought leadership and/or industry knowledge for own area of expertise - Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest - Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency - Works effectively as a team, supporting other members of the team in achieving business objectives and providing client services - Participates in knowledge transfer within the team and business units Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% - Domestic Travel – Occasional - International Travel – Never - Performing sedentary work – Continuous - Performing multiple tasks – Continuous - Operating standard office equipment - Continuous - Responding quickly to sounds – Occasional - Sitting – Continuous - Standing – Occasional - Walking – Occasional - Moving safely in confined spaces – Occasional - Lifting/Carrying (under 25 lbs.) – Occasional - Lifting/Carrying (over 25 lbs.) – Never - Squatting – Occasional - Bending – Occasional - Kneeling – Never - Crawling – Never - Climbing – Never - Reaching overhead – Never - Reaching forward – Occasional - Pushing – Never - Pulling – Never - Twisting – Never - Concentrating for long periods of time – Continuous - Applying common sense to deal with problems involving standardized situations – Continuous - Reading, writing and comprehending instructions – Continuous - Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

City/State Virginia Beach, VA Work Shift Second (Evenings) Overview: Sentara Independence is looking to hire a Workforce Business Operations Analyst – Evening, Weekend & Holiday Coverage (24x7 Support) Workforce Management experience required! 24x7 on call availability may be required. This is a remote position: Remote opportunities available in the following states: Virginia, North Carolina, Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington (state), West Virginia, Wisconsin, Wyoming We are seeking a dedicated and flexible Business Operations Analyst to provide critical off-hours support for a high priority 24x7 account. This role complements our existing daytime coverage and ensures seamless customer service during evenings, nights, and weekends. Key Responsibilities: - Provide responsive and professional customer support during non-business hours (evenings, nights, weekends, holidays). - Monitor and respond to incoming inquiries via phone, email, and chat. - Escalate urgent issues according to established protocols. - Document interactions and resolutions accurately. - Collaborate with daytime staff to ensure continuity of service and knowledge transfer. - Participate in on-call rotations as needed to maintain 24x7 coverage. - Identify and report recurring issues or trends to improve service delivery. Schedule: Weekday Evenings: - This position requires coverage during evenings, nights, weekends, and holidays. - Active Shift(s): - Sunday, Monday, Tuesday, Friday, and Saturday - 4:30 PM – 1:00 AM (EST) - Schedules may rotate based on holiday schedule which will be included - On-call availability may be required for critical incidents. Qualifications: - 2+ years of experience in workforce management or call center operations (required) - Comfortable working independently during off-hours. - Strong communication and problem-solving skills. - Ability to manage multiple tasks and prioritize effectively. - Familiarity with NICE WFM (NICE IEX), Epic, CMS, ISSup, QGenda & Webstation. - Experience supporting high-touch or enterprise-level accounts is a plus. Preferred Traits: - Self-starter with a proactive mindset. - Calm under pressure and able to handle escalations professionally. - Tech-savvy and adaptable to new tools and systems. Education: - Bachelors (preferred) - HS Diploma (required) Experience: - Three years of related experience is required in one of the following areas: Operations, IT or Reporting (required) - Must have strong workforce management experience (required) We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is: $29.21.04/HR – $48.68/HR. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities Keywords: Keywords: Talroo-Allied Health, Workforce Management, WFM, Call Center, Customer Service, NICE (NICE IEX), Epic, CMS, ISSup, QGenda & Webstation . Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

• Serve as a key liaison between Product Management, Engineering, Operations, and end users • Translate business needs into clear requirements and actionable insights • Maintain ownership of requirement documentation throughout the product lifecycle • Ensure the quality and usability of product deliverables • Contribute to continuous improvement initiatives by identifying process inefficiencies • Leverage AI tools to improve speed, quality, and decision-making across the PDLC and SDLC • Actively champion and model AI-enabled ways of working within the Product, Engineering, and Operations teams • Gather, analyze, and prioritize business and user requirements • Collaborate closely with Product Owner to define product scope • Support engineering teams by using AI to clarify requirements • Analyze product performance, user behavior, and operational data