For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: Job Duck is seeking a dedicated and client-focused Intake Specialist to serve as the first point of contact for prospective and existing family law clients. In this role, you will manage intake calls, collect and organize client information, and ensure follow-ups and next steps are completed accurately and on time. Your work will directly support client trust, retention, and overall case readiness by balancing empathy with precision. This position is ideal for someone who communicates confidently in English, enjoys structured work, and can navigate sales-style conversations with professionalism and care. If you are detail-oriented, reliable, and motivated by helping others during important moments, this role offers meaningful daily impact. • Compensation: USD $1150 – $1220 Responsibilities include, but are not limited to: - Manage and monitor client invoices and billing support - Accurately enter and maintain intake information - Support overall client experience through clear and professional communication - Maintain consistent follow-ups with prospective and existing clients - Ensure tasks, documentation, and next steps are completed promptly - Assist with retainer replenishment tracking - Conduct intake calls with prospective clients Requirements: • Full-time role aligned with CST business hours • Schedule: 10:00 AM to 7:00 PM CST • English-only and bilingual candidates are welcome • High volume of intake and follow-up calls expected at a moderate level • Experience supporting family law or client-facing legal environments is preferred Software and Tools: • VOIP system: Max UX • Google Suite Work Shift: 8:30 AM - 5:30 PM [CST][CDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions!  Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer. Our team is bringing together leaders to the market place to help drive OneOncology’s mission and vision. Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of community oncologists and the patients they serve. Job Description: The Insurance AR Specialist reviews monthly accounts receivables, follow up for resolution, insurance contact and claim re-files when necessary. They are responsible for all aspects of insurance management of assigned payers including follow-up, research, and problem resolutions. The individual will need to have expertise in medical billing and collections, as well as a strong understanding of insurance reimbursement processes and regulations related to proton therapy, radiation therapy, and radiology services. The successful candidate will work closely with patients, physicians, and insurance companies to ensure that accurate and timely payments are received, and outstanding balances are collected. ESSENTIAL FUNCTIONS: - Works and/or maintains every account in the assigned AR in the 60+ day categories. Reviews EOBs within a two-week turnaround. - Documents accurate collection activity in the collection tracking notes. - Evaluates status of accounts and prioritizes collection action (letters, phone calls, staff assistance). - Calls on outstanding balances due from carriers in a timely manner. - Telephone, interview, and counsel patients on outstanding self-pay balances. - Responds to incoming telephone or mail inquiries in a prompt, timely manner. - Completes write-off adjustment forms for accounts needing necessary adjustments and turns in to supervisor with appropriate documentation attached. - Maintains collection logs for distribution to other teams for use in identifying areas needing attention/correction. - Advises supervisor of any unusual collection accounts as they become delinquent or are in question. - Prepares daily user reports for supervisor review and filing along with appropriate notes/documentation. - Works with other departments to gather necessary information for proper account work/collection activity. - Maintains a complete understanding of HCPCS/ICD/CPT oncology coding and specific carrier requirements/knowledge. - Additional responsibilities may be assigned to help drive our mission of improving the lives of everyone living with cancer. KNOWLEDGE, SKILLS & ABILITIES: - Attendance is an essential job function. - Detailed knowledge of billing, HCPCS, CPT and ICD codes - Previous commercial collections experience preferred - Ability to work effectively with all levels of management and other colleagues, demonstrating initiative, mature judgment and customer service orientation. - Effective verbal and written communications, including active listening skills and skill in presenting findings and recommendations. - Exceptional Multi-tasking, organizational skills and superb attention to detail. - Strong analytical skills - Skill in negotiating issues and resolving problems. - Excellent customer service skills. - Proficient in the use of end-user computer applications regarding productivity (MS Word, Excel, Outlook), database and patient billing and other medical information systems. - Ability to operate various types of office equipment. - Must possess high degree of professionalism and adaptability. EDUCATION & EXPERIENCE: - High school diploma or equivalent required - Bachelor’s degree preferred - Minimum of 3 years of experience in medical collections required, preferably in an Oncology healthcare setting - Radiation Oncology/Proton experience a plus - Expertise in insurance policies and regulations related to medical billing, including Medicare and Medicaid #LI-REMOTE

• Implements and adheres to VitalCaring’s established Hospice billing Standard Operating Procedures, ensuring compliance with Medicare Hospice Conditions of Participation and regulatory guidelines. • Prepares, reviews, and submits hospice claims accurately and timely, including Medicare, Medicaid, Managed Care, and other third-party payors. • Ensures proper billing of hospice levels of care, including Routine Home Care (RHC), Continuous Home Care (CHC), General Inpatient Care (GIP), and Inpatient Respite Care (IRC). • Verifies timely Notice of Election (NOE) submission and ensures hospice election statements, physician certifications, and recertifications are complete and compliant prior to billing. • Reviews documentation to confirm appropriate revenue codes, occurrence codes, discharge status codes, and length of stay compliance. • Identifies, investigates, and resolves billing edits, claim rejections, denials, and payment discrepancies, including coordination of benefit (COB) scenarios. • Collaborates with Branch Directors, Clinical Managers, and Admissions teams to obtain missing documentation and resolve discrepancies impacting reimbursement. • Accurately documents billing coordination notes in the EMR to ensure effective communication between branch and revenue cycle teams. • Uploads remittance advices, payor correspondence, and supporting documentation into the EMR according to company guidelines. • Monitors and reconciles payments, ensuring accurate posting and identification of underpayments or overpayments. • Meets or exceeds established productivity and quality benchmarks while maintaining accuracy and compliance. • Maintains strict confidentiality of all patient and financial data in accordance with HIPAA and company policies. • Supports audit preparedness, including ADRs, TPE reviews, and other Medicare or third-party payor audits. • Participates in ongoing education regarding hospice reimbursement updates, regulatory changes, and industry best practices. • Performs other duties as assigned to support operational and revenue cycle excellence.

Join VitalCaring – Where Your Passion Changes Lives! Are you looking for a career where compassion meets purpose? At VitalCaring, we’re more than a home health and hospice provider—we’re a family that supports, inspires, and uplifts both our patients and our team members. Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. What we Offer Health & Wellness Medical, Dental & Vision Pharmacy Benefits Virtual & Mental Health Support Flexible Spending Accounts (FSAs) & Health Savings Account (HSA) Supplemental Health & Life Insurance Financial & Legal 401(k) with Company Match Employee Referral Program Prepaid Legal Plans Identity Theft Protection Work-Life Balance & Perks Paid Time Off Pet Insurance Tuition & Continuing Education Reimbursement This is a remote position eligible to those who reside in Alabama, Mississippi, Texas, Louisiana, Oklahoma, Kansas, Missouri, Arizona or Florida Job Description Summary At VitalCaring, our team members transform lives and foster hope through genuine caring. The Hospice Billing Specialist plays a vital role in supporting the financial integrity of our hospice operations by ensuring accurate and timely billing in compliance with Medicare Hospice regulations and all applicable federal, state, and commercial payor requirements. This role supports clinical and operational teams by safeguarding revenue through meticulous claim preparation, documentation review, and proactive resolution of billing issues. In alignment with our values — Trustworthy, Capable, Compassionate, Proactive, and Called — every interaction reflects our commitment to serving patients and families with excellence and integrity. Essential Job Functions & Responsibilities - Implements and adheres to VitalCaring’s established Hospice billing Standard Operating Procedures, ensuring compliance with Medicare Hospice Conditions of Participation and regulatory guidelines. - Prepares, reviews, and submits hospice claims accurately and timely, including Medicare, Medicaid, Managed Care, and other third-party payors. - Ensures proper billing of hospice levels of care, including: - Routine Home Care (RHC) - Continuous Home Care (CHC) - General Inpatient Care (GIP) - Inpatient Respite Care (IRC) - Verifies timely Notice of Election (NOE) submission and ensures hospice election statements, physician certifications, and recertifications are complete and compliant prior to billing. - Reviews documentation to confirm appropriate revenue codes, occurrence codes, discharge status codes, and length of stay compliance. - Identifies, investigates, and resolves billing edits, claim rejections, denials, and payment discrepancies, including coordination of benefit (COB) scenarios. - Collaborates with Branch Directors, Clinical Managers, and Admissions teams to obtain missing documentation and resolve discrepancies impacting reimbursement. - Accurately documents billing coordination notes in the EMR to ensure effective communication between branch and revenue cycle teams. - Uploads remittance advices, payor correspondence, and supporting documentation into the EMR according to company guidelines. - Monitors and reconciles payments, ensuring accurate posting and identification of underpayments or overpayments. - Meets or exceeds established productivity and quality benchmarks while maintaining accuracy and compliance. - Maintains strict confidentiality of all patient and financial data in accordance with HIPAA and company policies. - Supports audit preparedness, including ADRs, TPE reviews, and other Medicare or third-party payor audits. - Participates in ongoing education regarding hospice reimbursement updates, regulatory changes, and industry best practices. - Performs other duties as assigned to support operational and revenue cycle excellence. Position Qualifications - Minimum of one (1) year of healthcare billing experience, with hospice billing strongly preferred. - Working knowledge of: - Medicare Hospice reimbursement regulations - Notice of Election (NOE) requirements - Levels of care billing (RHC, CHC, GIP, IRC) - Denial management and appeals processes - Electronic Medical Records (EMR) systems - High school diploma or equivalent required; Associate’s degree in Healthcare Administration, Business, or related field preferred. - Strong analytical skills and attention to detail with the ability to manage multiple billing cycles simultaneously. - Proficiency in Microsoft Office and billing software systems. - Reliable transportation (if position requires branch presence).