• Responsible for leading the digital product and platform strategy for PNAS and the NAS journal publishing program. • Direct oversight and responsibility for online publishing technology platforms, as well as customer relationship systems and other products as assigned. • This role supports other business units’ growth strategy and provides coordinated engagement and prioritization to deliver on strategic initiatives and infrastructure priorities. • Contributes to the creation of a digital platforms strategy and drives alignment and implementation of that strategy across PNAS platforms, including PNAS.org, Journal Production System, and Salesforce. • Provides guidance and consultation on digital strategy for PNAS Nexus journal hosting platform. • Manages two or more staff members, overseeing and evaluating employee contribution, performance, and development. • Supports relationships for successful implementation with vendors, developers and partners for digital platforms. • Establishes and manages performance to policies, procedures, key performance indicators, and service level agreements and revises as appropriate. • Incorporates User Experience Design methods and processes into product development process. • Assists in motivating multiple groups consisting of management, editorial, production, and marketing to achieve the business and market goals. • Defines deliverables, milestones and project objectives with full accountability for meeting all project deadlines with internal stakeholders and vendors. • Drives project tasks to conclusion. • Manages the long-term viability of PNAS online through regular customer feedback, ongoing bug/enhancement tracking, market innovations and requirements gathering. • Communicates the status of projects with timely identification, tracking, and resolution of project issues. • Manages product troubleshooting, resolution and ensure product quality assurance by reviewing new functionality, technology, partner integrations and bug fixes prior to deployment. • Performs competitive analysis and benchmarking as needed for industry best practices on content delivery and online technologies. • Analyzes and implements key analytics and usage measures to understand the effectiveness and impact of the online platform.

• Own the strategy and execution: Develop platform capabilities that deliver high levels of efficiency in end-to-end construction • Lead with data and user empathy: blend quantitative insights with a deep understanding of industry to shape product direction. • Collaborate cross-functionally: Work with Engineering, Operations, and Design to execute against an ambitious roadmap. • Define product: Define clear, actionable product requirements, prioritizing initiatives based on impact, effort, and long-term value creation. • Adopt New Technologies: Stay on top of technology trends to unlock new levels of efficiency with agentic AI running on top of our data.

• Own agent outcomes for strategic accounts end-to-end. • Deploy AI agents, drive automation rates, identify what's blocking progress, then build the platform fix • Work directly with enterprise CX leaders to design AI transformation roadmaps that you'll help execute • Turn deployment insights into platform capabilities that help every customer, not just the one you learned from • Build new agent capabilities that work seamlessly across platforms • Design evaluation systems that make our agents continuously smarter. QA suites, automated testing, performance monitoring • Run full launch cycles from internal testing to GA, including customer enablement • Demo your own products and co-sell alongside sales. You'll be known by name in our customer Slack communities

• Drive the execution of all processes in the product development lifecycle, including product and market research, competitor analysis, planning, positioning, requirements, roadmap development, and product launch • Translate product strategy into detailed requirements in collaboration with UX and engineering teams • Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI • Conduct discovery to uncover high value, unmet market / customer needs; conduct & synthesize competitive analysis • Create, manage and present product roadmaps • Collaborate with pricing team members to determine ideal commercial / GTM plan • Track, measure, and report on product performance • Gather and analyze feedback from customers and stakeholders