Job Overview The Field Technician will provide a high level of customer service in field installation of DCU (data collection unit) equipment. Upgrades, and troubleshooting complex issues. The Field Technician will resolve issues supporting Aclara’s HeadEnd Controller (AclaraONE), Data Collectors (DCU) & client meter endpoints (MTUs). The Field Technician is responsible for meeting all contractual service level agreements for the work they are assigned. The Field Technician will provide timely support and resolution to our customers’ support requests. The Field Technician will work directly and communicate with the customer in person to adhere to project schedule, hear their concerns and build a strong relationship. This position has the flexibility to work remote in the US and will be required to travel up to 80%. Compensation will be based on experience and qualifications and will be discussed during the interview process. The salary range for this role is $53,800- $80,800 per year. This position offers a competitive salary and benefits package. #LI-KR1 A Day In The Life - Install, troubleshoot and perform maintenance on Data Collection Units (DCU) - Ability to climb vertical ladders, some in excess of 150ft. - Ability to work outside in all-weather elements. - Troubleshoot customer backhaul connections (Ethernet, Cell, Fiber Optics). The technician will, at times, work directly with wireless carrier or Aclara Technical Support to resolve communication or backhaul issues. - Troubleshoot / verify equipment installations in the field. This will include working closely with the customer and visiting commercial and residential properties. - Work closely with Technical Support, Engineering, Account & Project Management and Customer Contacts. - Generate Field/DCU procedures for troubleshooting and equipment diagnosis. - Ensure compliance with Service Level Agreements through timely response and resolution. - Keep detailed notes and track customer issues through Customer Relationship Management.(CRM) system. This includes creating and uploading field reports upon the completion of job assignment. - Follow all safety guidelines and complete specified safety and product training including Department of Transportation (DOT) Certification, Confined Space Entry, Fall Protection, DOT Vehicle Safety Checks, etc. Additional Responsibilities: - Produce reports for installation and maintenance issues. - Utilize software applications to record and upload data from the field pertaining to installation, repair, inspection of equipment. - Coordinate and communicate design deficiencies, customer concerns and quality problems to supervisor and relevant departments. - Maintain a high level of expertise through continued training. - Work with Aclara Field Services Manager and Project Management to create an efficient project work plan. - Utilize specialized proprietary software and hardware as provided to accomplish tasks. What will help you thrive in this role? Required: - Minimum of a High school diploma or equivalent. - 3 or more years related experience and/or training in field technician role, technical support; or equivalent combination of education and experience. - Demonstrated technical and mechanical aptitude. - Ability to manage and organize personal and professional schedule. - Ability to meet deadlines and thrive in a constantly changing work environment. - Ability to operate and maintain current smartphone free of mechanical defects. - Ability to handle multiple tasks and work independently while following field procedures. - Intermediate knowledge of Microsoft Office Software Suite. - Solid command of the English language and its proper use. - Advanced written and verbal communication skills. - Outgoing, personable, and enjoy working directly with customers and coworkers. - Self-motivated and able to work effectively alone as well as part of a team. - Ability to communicate detailed technical information to an audience with various levels of technical understanding. - Valid driver’s license that is not under or pending suspension and must meet the required qualifications within the Company’s drivers’ policy, in addition to the below: - - Maximum of 1 moving violation in the last three years in combination with one at fault accident. - Maximum of 2 moving violations in the last 3 years with no at fault accidents. - Maximum of 2 at fault accidents in the last 3 years with no moving violations. Preferred: - 2-year technical or Associates degree. - Experience working with electric, water, or gas utilities. - Basic electric or electronic training. - Experience in wireless or RF industry. - 2 or more years of customer interfacing experience. - Prior field work experience Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses. We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe. Hubbell Utility Solutions Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible. Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class. The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.

Join us to create change and have an impact in homes around the world. At Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come, join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together. Join us in our exciting quest to build the future home! Where you’ll be: This position will be fully remote within the Southeast Chicago area. About the Role: The Branded Service Technician is a key member of Electrolux’s Consumer Direct Interaction team, providing in‑home appliance repair and maintenance for Electrolux and Frigidaire products. In this role, you’ll serve as a brand ambassador—traveling to customers’ homes to troubleshoot, diagnose, and repair appliances using company‑provided tools and mobile systems. Success requires strong mechanical aptitude, clear communication, customer‑focused service, and the ability to work independently while upholding high quality and safety standards. Key Responsibilities: - Diagnose and repair Electrolux and Frigidaire appliances, including cooking, refrigeration, dish care, and laundry products - Aim to complete repairs in a single visit while providing a positive consumer experience - Use company systems and mobile applications to manage service tickets, order parts, document repairs, and complete required training - Maintain accurate inventory of parts on the assigned service vehicle and support cost‑efficient parts usage - Perform preventive maintenance and repair work in accordance with company procedures and technical standards - Ensure the service vehicle and company‑provided tools remain clean, organized, and properly maintained - Follow safety guidelines, company policies, and industry best practices during all service interactions - Represent the Electrolux brand professionally, including proper use and care of company uniforms Minimum Qualifications: - 2+ years of experience in electro‑mechanical repair or equivalent technical education - High school diploma or GED required - Valid driver’s license with a driving record that meets Electrolux policy requirements - Strong mechanical aptitude with the ability to troubleshoot and repair complex systems - Professional communication skills and the ability to interact effectively with consumers - Ability to work independently and manage daily service schedules - Experience with appliance repair (preferred); EPA refrigeration license for sealed‑system repair is a plus Physical Requirements: - The employee frequently is required to drive, walk, sit, and stand. The employee must occasionally lift up to 50 lbs. and/or move up to 100 lbs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Benefits include: - Medical benefits start day one (including vision, dental, life) - This position offers compensation starting from the moment you depart your home for your first customer appointment until the time you get back home at the end of the day - Company provided van, iPad, iPhone, tools, and uniforms - Retirement Savings Plan (401(k)) with relevant company contribution - 3 Weeks’ Vacation - Discounts on our award-winning Electrolux products and services - Extensive learning opportunities and flexible career path Please be advised that we are unable to offer visa sponsorship for this position at this time. The anticipated salary range/wage scale for candidates is $27 to $38 per hour. The final pay offered to a successful candidate will be dependent on several factors including experience, skills, and education. This position is classified as non‑exempt and is therefore eligible for overtime pay in accordance with applicable state and federal laws. Full‑time employees are also eligible for medical, dental, vision, basic life insurance, our company’s 401k and deferred compensation plan, paid parental leave, 3 weeks of vacation, and 10 paid holidays throughout the calendar year. Electrolux will comply with all state and local laws regarding employment leave benefits. Find more on: Electrolux Group North America: https://www.linkedin.com/company/electrolux/life/northamerica/ Electrolux Group Careers: https://career.electroluxgroup.com/global/en Electrolux Consumer Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through hrsnorthamerica@electrolux.com. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. #LI-MH1

Join us to create change and have an impact in homes around the world. At Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come, join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together. Join us in our exciting quest to build the future home! Where you’ll be: This position will be fully remote within the Southwest Chicago area. About the Role: The Branded Service Technician is a key member of Electrolux’s Consumer Direct Interaction team, providing in‑home appliance repair and maintenance for Electrolux and Frigidaire products. In this role, you’ll serve as a brand ambassador—traveling to customers’ homes to troubleshoot, diagnose, and repair appliances using company‑provided tools and mobile systems. Success requires strong mechanical aptitude, clear communication, customer‑focused service, and the ability to work independently while upholding high quality and safety standards. Key Responsibilities: - Diagnose and repair Electrolux and Frigidaire appliances, including cooking, refrigeration, dish care, and laundry products - Aim to complete repairs in a single visit while providing a positive consumer experience - Use company systems and mobile applications to manage service tickets, order parts, document repairs, and complete required training - Maintain accurate inventory of parts on the assigned service vehicle and support cost‑efficient parts usage - Perform preventive maintenance and repair work in accordance with company procedures and technical standards - Ensure the service vehicle and company‑provided tools remain clean, organized, and properly maintained - Follow safety guidelines, company policies, and industry best practices during all service interactions - Represent the Electrolux brand professionally, including proper use and care of company uniforms Minimum Qualifications: - 2+ years of experience in electro‑mechanical repair or equivalent technical education - High school diploma or GED required - Valid driver’s license with a driving record that meets Electrolux policy requirements - Strong mechanical aptitude with the ability to troubleshoot and repair complex systems - Professional communication skills and the ability to interact effectively with consumers - Ability to work independently and manage daily service schedules - Experience with appliance repair (preferred); EPA refrigeration license for sealed‑system repair is a plus Physical Requirements: - The employee frequently is required to drive, walk, sit, and stand. The employee must occasionally lift up to 50 lbs. and/or move up to 100 lbs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Benefits include: - Medical benefits start day one (including vision, dental, life) - This position offers compensation starting from the moment you depart your home for your first customer appointment until the time you get back home at the end of the day - Company provided van, iPad, iPhone, tools, and uniforms - Retirement Savings Plan (401(k)) with relevant company contribution - 3 Weeks’ Vacation - Discounts on our award-winning Electrolux products and services - Extensive learning opportunities and flexible career path Please be advised that we are unable to offer visa sponsorship for this position at this time. The anticipated salary range/wage scale for candidates is $27 to $38 per hour. The final pay offered to a successful candidate will be dependent on several factors including experience, skills, and education. This position is classified as non‑exempt and is therefore eligible for overtime pay in accordance with applicable state and federal laws. Full‑time employees are also eligible for medical, dental, vision, basic life insurance, our company’s 401k and deferred compensation plan, paid parental leave, 3 weeks of vacation, and 10 paid holidays throughout the calendar year. Electrolux will comply with all state and local laws regarding employment leave benefits. Find more on: Electrolux Group North America: https://www.linkedin.com/company/electrolux/life/northamerica/ Electrolux Group Careers: https://career.electroluxgroup.com/global/en Electrolux Consumer Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through hrsnorthamerica@electrolux.com. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. #LI-MH1

• Demonstrate exceptional customer relation and interpersonal skills • Work on equipment in customers' homes • Maintain/test a variety of products such as Emergency Lights and Fire Systems