Primo Brands

Overview Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets. As the nation’s leading bottled water company, Primo Brands is dedicated to providing customers with healthy hydration options. Alongside that, we’re also committed to developing our people – enabling them to make the most of the many elements that help them to succeed. It’s a chance to use your knowledge, skills and experience to shine brightly and achieve your ambitions – all while delivering healthy hydration to millions of customers. When it comes to leading the industry with the highest standards in quality, Primo Brands is a vital element of our success. Whether you’re based in finance or Human Resources, Legal, Communications or IT, you’ll be a force for good – someone who is trusted, empowered and supported to make a genuine, lasting impression on our organization. Job Description We are currently seeking a Senior Account Manager – Drug Channel reporting to the Director of Drug & Dollar Channels. This position will be responsible for managing Primo Brands partnerships with Drug Channel customers across the US Market, driving performance and execution that is aligned with business and customer strategies, as well as achieving profitable sales objectives. Position is remote home based, ideally in the Chicago or Boston markets. This position involves 25-30% travel. Salary: $120,176 - $150,112. This position is eligible for an annual bonus. Responsibilities Key responsibilities for this position include but are not limited to: - Results: Lead and deliver the Business Plan (JBP, Financials, Forecast and Trade Management, etc). - Cross-Functional: Key Customer and business advocate liaising with all cross-functional partners such as Customer Development / Sales Operations, Supply Chain, Route to Market, Finance, Marketing, etc to ensure goal alignment that drives Primo Brands and Customer objectives. - Large Customer Chain Management: Develop JBP business relationships with key Customers to ensure strategic alignment and continuously improve customer satisfaction through effective selling presentations that implement approved Customer Plans - Negotiating: Ongoing negotiations of key customer contracts and business development programs and concepts, leading to long-term profitable partnerships - Customer Planning: Develop and execute key Customer Growth Plans through the identified Integrated Business Planning process and within the company provided investment guardrails - Profitability: Ownership and effective management of customer investment to drive net sales targets - Customer Planning & Administration: Work within customer systems for new item set up, deal management, etc. Utilize TPM to forecast volume and annual trade spend. Additionally, manage deductions and reclaim any unauthorized deductions in addition to managing customer rebate payments & growth programs. - Manage Broker partners to facilitate key administrative initiatives. - Budget Management: Drive profitable growth while enhancing relationships with key retailers and delivering promotional support to drive portfolio sales. Qualifications Qualifications: Key qualifications for this position include but are not limited to: - 6+ years experience in Large Account Customer Management; Headquarter Account experience required. - Pharmacy Channel experience encouraged. - DSD route to market experience preferred. - Strong current relationships in the CPG Industry and Top Chain Retailers. - Proficient in Category Management principles. - Financial Acumen and Trade Management practices. - Ability to creatively develop new strategies, processes, practices, and programs that will substantially enhance a consumer centric approach. - Self-starter and collaborative mindset. - Proficiency with Microsoft Office, Nielsen or Circana, Retailer Specific Gateways. - Must be able to travel up to 25-30% of the time. Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come. Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.

Overview We are currently seeking a Key Account Manager. Successful candidate will drive performance and execution that is aligned with business and customer strategies, as well as achieving profitable sales objectives. Position is remote, home based in Chicago, IL. This position involves 25%+ travel. Pay Range: $100,394.00 - $124,630.00. This role is eligible for an annual bonus. Responsibilities Key Responsibilities: - Develop and execute annual sales plans for Redistributor channel that are aligned with business and customer strategies, while achieving profitable sales objectives - Engage with finance counterparts to provide timely and accurate volume and financial forecasts - Manage Trade Investment and identify areas of opportunity to improve ROI - Collaborate with key stakeholders in supply chain, customer service, and logistics to ensure successful delivery of Primo Brands products - Build and maintain relationships with key customer contacts that results in long term strategic partnerships. - Develop and negotiate customer agreements that clearly define execution expectations and distribution targets - Increase total points of distribution while driving innovation growth - Create and manage annual customer incentive programming that helps create customer engagement and drives volume growth - Consistently maintain and update TPM, ensuring SOX compliance and submitting events in a timely manner - Responsible and accountable to achieve agreed upon KPI's Qualifications Key Qualifications: - 2+ years in Field Sales, Account, CPG experience a plus or retail operations. - Consistently delivers on KPIs / Demonstrated success in previous roles - Ability to manage customer P&L’s - Understanding of TPM system - Strong execution skills - Problem solver, self-starter and good communication skills Salary Range Disclaimer: The salary range provided for this position is an approximation based on market research, internal compensation data and the candidate’s qualifications and experience. Final salary offers are determined through a comprehensive evaluation of candidate qualifications and may vary depending on factors such as skills, experience, and geographic location of the position. Other components of the compensation package, including benefits and bonuses, will also be considered. We are committed to fair and equitable compensation practices, and we encourage open dialogue about compensation during the interview process Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come. Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.

Overview Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets. If you are a current associate of Primo Brands, please apply via Success Factors. Compensation: $23hr Location: Remote, WI Schedule: M-F 7am-4pm Benefits of working for Primo Brands: Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA, heath savings account (HSA) Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP) Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits Responsibilities Responsibilities: - The Service Technician role is responsible for building high impact relationships with our customers, and ensuring our products, equipment, and services represent our brand each day. - Perform maintenance, sanitation, repairs and lab sampling on Primo water vending machines while adhering to quality and safety standards. - Respond to service calls in a timely manner and close service requirements with accuracy and precision. - Responsible for loading equipment parts and managing inventory. - Daily pre-trip inspection and maintain cleanliness of vehicle. - Collects all cash/coins within designated retail markets and vending locations. - Serve as a Primo brand ambassador by nurturing quality relationships with existing and potential new customers, being knowledgeable about our products and services and providing exceptional customer experiences. Qualifications Qualifications: - Exceptional customer service and communication skills. - Strong mechanical aptitude and ability to use diagnostic tools. - Ability to use application based handheld devices. - Excellent planning, time management, organization and problem solving skills. - Basic math skills proficiency. - Ability to frequently lift and/or move up to 50lbs. - Ability to stand for prolonged periods of time when servicing equipment. - Valid Driver’s License and ability to meet Company driver qualification standards. - Flexibility to work weekends based on business needs. Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come. Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Salary Range Disclaimer: The salary range provided for this position is an approximation based on market research, internal compensation data and the candidate’s qualifications and experience. Final salary offers are determined through a comprehensive evaluation of candidate qualifications and may vary depending on factors such as skills, experience, and geographic location of the position. Other components of the compensation package, including benefits and bonuses, will also be considered. We are committed to fair and equitable compensation practices, and we encourage open dialogue about compensation during the interview process. Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.

Overview Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets. We are currently seeking a Customer Solutions Analyst in Coppell, TX and report to the Manager, Customer Solutions. The primary responsibilities will include serving as the primary point of contact and advocate for the customer and is responsible to optimize orders while driving efficiency and minimizing waste throughout the E2E Order to Cash process flow. If you are a current associate of Primo Brands, please apply via myADP. Base Salary: $72,119 - $86,712, this role is eligible for an annual bonus. Location: Coppell, TX (temporary remote) Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA), health savings account (HSA) Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP) Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits Responsibilities - Complete and resolve demand capture failures within defined Service Level Agreement (SLA) - Align material information with customer to be able to capture orders - Collaborate with customer or cross functional business partners to resolve blocked orders within SLA - Optimize orders for logistical efficiency (e.g. maximize payload, grouping / splitting orders) - Order Fulfillment: - Contact customer when required due to Out of Stock or Stock Allocation issues - Collaborate with Order Fulfillment team to resolve issues preventing delivery note creation (e.g. delivery block) - Contact customer and propose resolution for issues identified due to Transportation or - Warehousing issues (such as appointment scheduling, delivery delay, picking issues etc.) - Be principal customer contact for capturing, creating and registering all return/refusals requests - Assess compliance of Return Requests according to Market Return Policy Conditions - Ensure refusals created by Uber Freight (Transportation) contain appropriate order reason code and correct pricing prior to billing - Analyze reasons for refusals and contact customers to propose mitigation actions to reduce / eliminate in the future - Collaborate with Billing in the resolution of billing issues that require customer contact - Collaborate with key stakeholders and business partners (such as CFSC, Sales, Logistics, COC etc.) to ensure the quality of processes are aligned to meet the business and customer needs - Provide 360° visibility on status of orders to customers and internal teams - Apply appropriate root cause reason codes following global Reason Code Methodology - Identify, analyze and initiate the escalation process based on escalation criteria - Drive and encourage continuous improvement mindset applying NCE and problem solving methodology - Participate in NCE operational review meetings Qualifications - 2 years of work experience in the CPG industry and/or Trade promotion experience preferred SKILLS: Undergraduate degree strongly preferred - Availability / flexibility to work different shifts based on customer geography/time zone; - SAP experience preferred - Excellent written and verbal communication skills - Excellent analytical aptitude with a proven ability to analyze/interpret data - Well-organized, methodical thinker with excellent decision-making skills Strong and creative problem-solving skills - Undergraduate degree strongly preferred - Availability / flexibility to work different shifts based on customer geography/time zone; or 7 day operations If you're ready to embark on an exciting journey with Primo Brands, apply now! Salary Range Disclaimer: The salary range provided for this position is an approximation based on market research, internal compensation data and the candidate’s qualifications and experience. Final salary offers are determined through a comprehensive evaluation of candidate qualifications and may vary depending on factors such as skills, experience, and geographic location of the position. Other components of the compensation package, including benefits and bonuses, will also be considered. We are committed to fair and equitable compensation practices, and we encourage open dialogue about compensation during the interview process. Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come. Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Candidates must possess strong English language skills to effectively communicate with customers and provide exceptional service. Proficiency in English is essential for understanding customer needs, resolving inquiries, and collaborating with team members.