Job Closed
This listing is no longer active.
Patient Services Representative
Location
Texas
Posted
120 days ago
Salary
0
Seniority
Junior
Job Description
Patient Services Representative
House + Home Loans
• Serve as the initial point of contact for new and established CommUnityCare patients • Provide exceptional customer service • Schedule, reschedule, and cancel physician patient appointments • Maximize CommUnityCare resources through efficient scheduling practices • Interview new patients and/or their representative • Gather patient demographic and insurance information • Identify urgent scheduling needs and prioritize them • Resolve patient inquiries • Facilitate financial screening services • Ensure a positive patient experience through professional interaction
Job Requirements
- High school diploma or equivalent
- 1 year previous experience in a medical or call-center setting required
- Ability to type at least 45 wpm
- Previous scheduling, registration, billing, or administrative assistant experience
- Bilingual (English/Spanish) strongly preferred
Benefits
- Exceptional customer service to all patients
- Appointment scheduling
- Providing information about the status of patient prescriptions
- Serving as a single point-of-contact for community providers
- Relaying messages to clinic staff as needed
Related Guides
Related Categories
Related Job Pages
More Representative Jobs
Senior Enterprise Renewal Representative – Enterprise Accounts, Italian Speaker
AutodeskHow the world gets designed and made. #MakeAnything
• Execute the end-to-end renewal strategy for an assigned portfolio for Enterprise Customers • Develop and execute renewal plans, ensuring timely, predictable, and profitable outcomes • Lead commercial discussions with procurement and customer stakeholders to negotiate renewal terms • Partner with Enterprise Account Executives to align renewal strategy with the overall account plan • Coordinate Deal Desk, Legal, Finance, Customer Success, Operations, and Partners • Identify renewal risks early and drive mitigation plans to maximize customer value
Regional Representative
Equality NowUsing the law to protect & promote the rights of women & girls for 30 years.
• provide leadership, external representation, and program management across West Africa• facilitate the development of effective social movements, coalitions, and partnerships• oversee campaign delivery, ensuring progress reporting and accountability to donors• supervise and mentor staff, interns, and consultants• uphold safeguarding, risk management, and organizational well-being practices
• Client Relationship Management: Engaging with pre-qualified clients to build lasting and trusting connections. • Needs Analysis: Understanding clients' unique situations and goals to tailor effective strategies. • Solution Delivery: Presenting personalized financial solutions like life insurance, Indexed Universal Life (IUL), and annuities. • Seamless Client Experience: Guiding clients effortlessly through every step, from initial inquiry to final plan implementation.
• Client Relationship Management: Engaging with pre-qualified clients to build lasting and trusting connections. • Needs Analysis: Understanding clients' unique situations and goals to tailor effective strategies. • Solution Delivery: Presenting personalized financial solutions like life insurance, Indexed Universal Life (IUL), and annuities. • Seamless Client Experience: Guiding clients effortlessly through every step, from initial inquiry to final plan implementation.
