• provide leadership, external representation, and program management across West Africa• facilitate the development of effective social movements, coalitions, and partnerships• oversee campaign delivery, ensuring progress reporting and accountability to donors• supervise and mentor staff, interns, and consultants• uphold safeguarding, risk management, and organizational well-being practices

• Client Relationship Management: Engaging with pre-qualified clients to build lasting and trusting connections. • Needs Analysis: Understanding clients' unique situations and goals to tailor effective strategies. • Solution Delivery: Presenting personalized financial solutions like life insurance, Indexed Universal Life (IUL), and annuities. • Seamless Client Experience: Guiding clients effortlessly through every step, from initial inquiry to final plan implementation.

• Client Relationship Management: Engaging with pre-qualified clients to build lasting and trusting connections. • Needs Analysis: Understanding clients' unique situations and goals to tailor effective strategies. • Solution Delivery: Presenting personalized financial solutions like life insurance, Indexed Universal Life (IUL), and annuities. • Seamless Client Experience: Guiding clients effortlessly through every step, from initial inquiry to final plan implementation.

• Provide excellent customer service, answering a variety of calls and emails from the mortgage lending industry and the public on FHA guidelines and procedures. • Use your knowledge of the mortgage industry to locate answers in a knowledge database to acknowledge client’s requests. • Follow standard operating procedures for various topics, systems, and contact channels. • Document all of your contacts in a database • Keep up to date on FHA mortgage processes and procedures