• Help healthcare organizations solve their toughest challenges • Drive strategic process improvement and manage complex projects • Work on a variety of reporting projects for different healthcare organizations • Gather reporting requirements and design reports • Conduct testing and validation • Provide post-implementation support and collaborate with stakeholders

• Discovery and Planning • Conduct stakeholder interviews and data inventory across M365 workloads (SharePoint Online, OneDrive, Teams, Exchange Online, Entra ID/Azure AD). • Define scope, data models, mapping, and success criteria; produce a project plan with milestones, risks, and estimates. • Architecture and Security • Design the extraction architecture using Microsoft Graph and related services (Graph SDKs, delta queries, subscriptions/webhooks, Graph Data Connect where appropriate). • Implement Azure AD app registrations, OAuth 2.0 flows, and least-privilege permissions (delegated vs. application) aligned with Conditional Access and tenant policies. • Data Extraction and Integration • Build robust pipelines to extract content and metadata (e.g., SharePoint lists/libraries, sites/drives/items, OneDrive, Teams channels/files, mailbox metadata, directory objects, audit/usage reports). • Handle throttling, pagination, retries, delta sync, change tracking, and idempotent upserts. • Transform and map data to target schemas; stage data (e.g., files/JSON/CSV/Parquet) and load into the proprietary data warehouse via APIs, connectors, or batch loads. • Compliance and Governance • Respect data residency, retention, MIP sensitivity labels, DLP, eDiscovery, and auditing requirements. • Navigate protected endpoints (e.g., Teams messages export) and approval processes; propose compliant alternatives when needed.

• Provide application support for solutions built with Microsoft Power Apps, primarily Model-Driven Apps. • Analyze, resolve, and follow up on incidents and functional enhancement requests. • Develop, maintain, and optimize workflows using Power Automate. • Model, manage, and maintain data structures within Dataverse. • Support the functional evolution and continuous improvement of existing Power Platform solutions. • Collaborate closely with functional and technical teams to ensure solution stability and alignment with business needs. • Document solutions, configurations, and best practices. • Interact with end users, providing support, guidance, and clarification when needed.

• Partner directly with our CTO, VPs, and People Leaders of Engineering, Product & Operations to align our people strategy with an ambitious product roadmap. • Provide expert HR guidance to Leaders, translating complex business requirements into effective people solutions. • Lead workforce planning and restructuring initiatives to ensure our global org design models are optimized for delivery. • Drive the end-to-end talent lifecycle, from high-standard performance management and calibration to identifying our next generation leaders. • Analyze people metrics and trends to provide actionable insights that influence executive decision-making. • Support managers with complex casework and employee relation issues, ensuring a fair, empathetic, and compliant approach across our global jurisdictions. • Lead the people-side of organizational change, ensuring our teams remain engaged and aligned during pivots or growth phases. • Act as the "voice of the employee" by analyzing global engagement survey data (CultureAmp). • Partner with People Ops to refine our "Remote-First" workflows, making sure that administrative tasks (onboarding, contract changes, exits) are efficient and provide a great experience for our technical talent.