Role Description The CDL Program Readiness Coordinator is responsible for the virtual management of student financial packaging and administrative compliance. This role ensures that CDL candidates are financially cleared and educationally eligible before their start dates. Operating in a high-volume, remote environment, this position serves as the primary liaison between students, workforce agencies, and campus operations to ensure 100% "Ready to Start" (RTS) status for every cohort. Key Responsibilities - Financial Portfolio Management & Student Counseling - Provide comprehensive and accurate investment overviews and funding summaries to all prospective students, ensuring financial clarity and transparency regardless of the final enrollment outcome. - Advise incoming and re-entry students on the availability of funding resources (WIOA, VA, Third-Party, Cash, etc.) to cover tuition and program costs. - Set up and prioritize packaging appointments based on upcoming cohort start dates. - Execute the payment collection process: process down payments, post transactions in Campus Nexus, and verify Auto Pay setup for all Unisa enrollments. - Proactively manage the CDL Packaging Pipeline and FARM Report to identify and resolve pending packaging statuses. - Regulatory Compliance & Administrative Oversight - Serve as the primary auditor for Proof of Education (POE) and DOT Physical/MVR requirements, ensuring 100% validity before final submission. - Launch DOT Physicals and MVRs as needed; track medical clearance and upload Medical Cards/physical results to student profiles. - Ensure all institutional Disclosures are signed and time-stamped correctly, and cross-verify that student names match all ID and DOT documentation. - Conduct "Missing Document" outreach (calls/texts) to maintain student momentum through the onboarding process. - Operational Pipeline & Readiness Tracking - Perform daily verification of pipeline metrics, including the number of fully packaged students, missing POE/DOT counts, and total collection amounts processed. - Categorize and track funding sources daily (Cash, VA, Employer Partnerships, Workforce Agencies, Third-Party Lending). - Analyze the "Ready to Start" (RTS) list and "Sit Report" for the upcoming cohort to ensure all students have cleared funding prior to the start date. - Contact WIOA Case Managers and VA Vocational Rehab counselors to expedite pending vouchers and approvals. - Strategic Reporting & Leadership - Prepare and lead the CDL Remote Campuses Ready to Start Review and attend Weekly SSM meetings to report on packaging statuses. - Submit a daily End of Day (EOD) Report and a Weekly Recap for review with the Senior Director of CDL Operations and Senior Director of Student Account Operations. - Manage the Monthly KPI Report (Enrollment-to-Packaged conversion) and the Aging Report to resolve long-standing balances. - Establish a schedule for upcoming Funding Information Sessions and attend monthly Post Start Review and "Lock" meetings to confirm final cohort numbers. Qualifications - High School Diploma (GED acceptable) from an academic institution accredited by an accrediting agency that is recognized by the U.S. Department of Education. - 1 year of experience in a customer service related field. - Ability to multi-task while maintaining organization. - Candid, honest, respectful communication skills (both verbal & written). - Highest levels of integrity, trust, respect, and professionalism, with ability and willingness to handle sensitive and confidential situations and documentation. Requirements - 1 year prior experience in Financial Aid & Collections. - Experience with CampusVue (Campus Nexus). - Associate’s degree or higher from an academic institution accredited by an accrediting agency that is recognized by the U.S. Department of Education. - Previous experience in CDL or vocational school operations. Physical Demands - Mobility & Balance: Ability to frequently climb in/out of the cab, bend, squat, kneel, twist and reach to perform pre/post-trip inspections and navigate tight spaces. - Strength: Ability to crank trailer landing gear (often 100+ lbs), handle training and safety equipment, and potentially assist with loading/unloading (if applicable). - Endurance: Ability to sustain physical activity and be alert during extending driving and instructional periods, including exposure to varying weather conditions such as heat, cold, wind, rain, ice or snow. - Sensory Acuity and Overall Health: Must possess and maintain a valid DOT Medical Examiner’s Certificate and meet DOT physical qualifications required to hold a CDL, with or without reasonable accommodations, as required by Federal regulations. Work Environment Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is usually not exposed to weather conditions. The noise level in the work environment is usually moderate. Note This is not necessarily an exhaustive list of all responsibilities, skills, duties, or requirements associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.

Role Description We are looking for a Senior Manager, Transportation to join our Operations Team. This individual will report into our Director, Fulfillment and will lead a team focused on operational efficiency, driver performance, route optimization, and service reliability while working cross-functionally with Fulfillment, Supply Chain, Customer Service, and Technology teams. This remote position is open to individuals who live in, or are open to relocating to, the following states: - Arizona - Delaware - Florida - Georgia - Kentucky - Nevada - New Jersey - New York - North Carolina - Ohio - Rhode Island - South Carolina - Tennessee - Texas - Virginia - Washington About 40% of the year, this role will entail traveling to our on-site fulfillment/office locations. The cost of travel for employees out of the area will be covered by the company. Additionally, our offices are always available for staff to use as much as desired. Role Type: Full-Time, Exempt Location: Remote Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. EST Base Salary: $145,000 – $180,000 per year Responsibilities - Build out hub and spoke network inclusive of facilities, personnel, and processes - Supervise and serve as main point of contact for local FC delivery management, drivers, fleet, transportation software, as well as inter-departmental transfer shuttles - Train drivers and operations staff on adherence to compliance standards - Develop and implement preventive maintenance schedules to ensure vehicle reliability and longevity - Ensure compliance with safety standards, regulations, and company policies, including driver training, certifications, and licensing requirements - Maintain accurate records for audits and inspections, including maintenance logs, insurance documents, and vehicle registrations - Develop network design requirements driving capacity, efficiency, and cost in our transportation network - Define metrics to measure transportation performance and drive continuous improvement by identifying ways to streamline processes and reduce non-value added work, while maintaining a high level of on-time delivery percentage - Escalate problems or variance in the information and data to the relevant owners and teams, and follow through on resolutions to ensure they are delivered - Communicate with both internal and external customers to deliver a high level of customer satisfaction to the end-users of our product(s) - Ensure vendor contracts are in line with market standards and negotiated for optimum pricing Qualifications - High School Diploma or GED Equivalent - 7-10 years of transportation industry experience - Fundamental understanding of supply chain and logistics concepts - Strong problem-solving, time management, communication, multi-tasking, attention to detail, and interpersonal skills - Experience with routing software, telematics, and fleet management - Understanding of DOT regulations, safety standards, and industry best practices - Proficiency in data analytics and reporting - Ability to travel as needed to driver-facing facilities for hiring, training, and coaching Preferred Qualifications - Bachelor's degree in Business Administration, Logistics, Transportation Management, or a related field Benefits - Comprehensive and affordable medical, dental, vision, and voluntary life insurance options - 401(k) with up to 4% company match - Paid vacation, sick time, and holidays - Company-paid basic life insurance and long-term disability - Discounted auto, home, and pet insurance programs - Flexible Spending Account (FSA) - Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) - Company-provided equipment and one-time $250 work from home stipend - $750 annual professional development budget - $25 monthly Grubhub credit - Company rewards and recognition program - And more! We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments. We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy! We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget. We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more. We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. Additional Details - Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations. - Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas. - SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs. - To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills. - We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. - All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Role Description Reporting to the Director of Client Operations, the Client Operations Manager is responsible for ensuring best practice and optimal revenue cycle results for assigned CBO clients, with direct oversight of 8-12 clients. The Client Operations Manager is accountable to client and employee satisfaction, KPI and other client performance results and collaborating internally and externally to drive revenue cycle and reimbursement initiatives. This role develops an environment and culture that embraces continuous improvement and innovation to ensure best practices are achieved in all areas of the revenue cycle. They will lead a team of A/R Specialists to ensure maximized collectability of services performed. Ensuring that internal policies and practices support the operational quality, efficiency, and compliance of all standard practices. They will coordinate with other cross functional areas that impact or support RCM to ensure appropriate collaboration and system wide efficiency of operations while providing oversight and employee development for direct reports. Responsibilities - Manages a team of 6-10 employees who complete the accounts receivable functions resulting in revenue generation. - Continuously evaluates and is expected to be actively involved in ensuring all revenue cycle operations are well-managed, delivering excellence in quality standards, consistently meeting the organizations and client expectations. - Facilitates the identification of issues and solutions by team members related to delays in achieving payment resolution. - Monitors collection processes to determine cash flow improvement opportunities. - Manages the aging of accounts receivable by trending and analyzing the A/R, and thorough communication with payers. - Manage the implementation of key strategies; fostering an environment of accountability to create a high performing team. - Successfully communicates trends, issues, resolutions as well as proactively communicates opportunities to clients. - Must become expert on respective clients, regional payer trends and overall client specifics. - Maintains thorough understanding of health insurance and government programs, when necessary. - Assist assigned staff in establishing daily/weekly workflows to accomplish KPIs. - Manage assignments across entire team to meet employee productivity and collection efforts across all client facilities. - Provides analysis, reporting, and recommendations for revenue performance in key metrics including billing, collection, and posting, such as A/R aging’s, volumes, and trends. - Conduct routine quality assurance reviews of work completed; initiate coaching measures as needed. - Evaluate the audit findings, creating and establishing baselines and expectations to measure improvements. - Leverage audit findings to identify training needs for system education, industry updates and changes in collections processes and protocols. - Provide training for newly hired and existing employees to generate consistent team output. Company Description

🎬 DIGITAL CONTENT OPERATIONS ASSOCIATE WANTED 🗂 Role: Sr Coord | Brand & Creator Partnerships 📍 Location: remote 💰 Salary: $50–70K/year + comprehensive benefits ⚙️ The Role We’re looking for a Digital Content Operations Associate to be the operational backbone of TubeScience’s digital content initiatives. This is an operations and systems role for someone who excels at building workflows, managing tooling across teams, and turning coordination chaos into repeatable process. You’ll be the connective tissue between Brand Management, Creator Partnerships, Strategy, Production and Growth — building and maintaining the project infrastructure that ensures the right people are working on the right things at the right time. You’ll own the tooling layer: standing up systems, designing workflows, maintaining project boards, and making sure every team touching digital content is operating from the same source of truth. This role is ideal for someone who gets excited about building the machine, not just running it — someone who sees a gap in how teams hand off work and immediately starts thinking about what tool, what automation, what process fills it. 📋 What You’ll Do 🗂️ Build and maintain operational workflows and project management systems across casting, digital brands, and creator initiatives 🔧 Own the tooling stack for digital content operations — evaluating, configuring, and optimizing platforms like Monday, Airtable, or similar to fit evolving team needs 🔗 Design cross-functional handoff processes between Creative, Growth, Brand Management, and Creator Partnerships to eliminate bottlenecks and reduce miscommunication 📊 Create and maintain dashboards and trackers that give leadership and stakeholders real-time visibility into project status, team capacity, and pipeline health 📝 Document processes, SOPs, and playbooks so that institutional knowledge lives in systems, not in people’s heads 🛠️ Identify process inefficiencies and work with leadership to implement improvements 🔑 Who You Are 📊 3–5 years of experience in operations, project management, or production coordination in creative, media, or marketing environments 🧩 Systems thinker — you see the whole picture and know how to organize complexity into clarity 📈 Data-fluent — comfortable building dashboards, running reports, and translating numbers into recommendations 🗓️ Master coordinator — you’ve successfully managed multi-stakeholder projects with competing priorities and tight timelines 🔮 Proactive problem-solver — you anticipate issues before they escalate and always have a plan B 💬 Clear communicator — you can translate operational realities into language that makes sense for creative and strategic teams 🛠️ Tool-savvy — experience with project management platforms, analytics tools, and building workflows in systems like Monday, Asana, Airtable, or similar 🌀Comfortable with ambiguity — this is a new function at TubeScience. You’ll be building the plane while flying it 📍 Remote-friendly — strong async communication, self-directed, and disciplined about documentation ✨ Nice to Have - Background in production operations or creative project management - Comfort with AI tools and willingness to integrate them into workflows - Experience with forward capacity planning or demand forecasting by content type, vertical, or team - Experience supporting casting, talent coordination, or creator operations - Familiarity with performance marketing metrics and attribution - SQL, Excel/Google Sheets, or BI tool experience (Looker, Tableau, etc.)