• Working denials, appeals, and aging report • Following up on medical claims that have not been paid timely • Contacting insurance companies to see why claims have not been processed • Sending medical records • Contacting patients regarding additional information needed to process claims • Working with coding on denials.

Who We Are Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do This role serves as the critical liaison between branch operations and underwriting, responsible for clearing title issues identified on Schedule B and Schedule C between commitment issuance and closing. This is a highly specialized Texas-only role requiring deep knowledge of Texas title law, TLTA policies and endorsements, and hands-on curative experience. This position is 100% remote, supporting Texas branches and escrow officers operating on Central Time. This role protects the policy, moves the business, and earns the trust of our branches. We hire for experience, we pay for judgment, and we hold the standard! Core Responsibilities Title Curative & Resolution • Review, analyze, and resolve curative items appearing on Schedule B and Schedule C of the title commitment as well as properly determining vesting • Evaluate affidavits of heirship, probates, divorces, powers of attorney, entity documents, trusts, endorsement reviews, respond to attorney objection letters and other curative documents for compliance with Texas underwriting requirements • Determine whether documentation satisfies underwriting standards and clears existing commitment exceptions • Coordinate directly with underwriting when additional guidance or approvals are required Texas-Specific Title Expertise • Apply strong working knowledge of Texas title insurance law, including: • Texas Department of Insurance regulations • TLTA policies and endorsements • Homestead laws • Community property rules • Texas intestacy laws • Identify whether endorsements can be issued and under what conditions • Understand and manage policy limit law exposure when providing guidance Examination & Gap Resolution • Perform targeted title examination when necessary, including: • Identifying gaps in chain of title • Running additional names and heirs • Locating missing releases or documents not identified in initial examination • Review Examination Department produced title work and identify items requiring correction or follow-up Survey Review • Review surveys and identify: • Encroachments • Protrusions • Survey-related exceptions • Revise commitments accordingly to reflect accurate survey exceptions - Have a working knowledge of Deed Plotter software and be able to determine closure Branch & Escrow Support • Partner closely with escrow officers and branch teams • Provide clear, calm guidance in high-volume, fast-paced environments • Balance urgency with accuracy • Draft objection letter responses as needed Required Qualifications (Non-Negotiable) • Texas title experience is mandatory Strong knowledge of: • Texas title examination and curative practices • TLTA endorsements • Texas Department of Insurance requirements • Prior experience in one or more of the following: • Title examination • Curative/title resolution • Underwriting support or associate underwriting • Ability to independently analyze title issues and propose resolution paths • Comfortable revising commitments between examination and closing stages Preferred Backgrounds Former Texas title examiners who transitioned into curative or underwriting support Title professionals who began in examination and expanded into curative work (Licensed attorneys without Texas title experience are not a fit for this role.) Pay Range: $26.88 - $35.82 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

• As the General Manager for Nomad Insurance, you will lead the product end-to-end. • This role blends the responsibilities of a product leader and growth leader. • You will be responsible for the overall success of the product, from defining strategy and shaping the user experience to ensuring smooth operational execution. • You will also lead the Nomad Insurance team, including growth, engineering and design, ensuring people are joyful and productive. • You will be the overall owner of Nomad Insurance, responsible for solving problems and hitting product and growth goals, ensuring they remain aligned with the company’s broader strategy and vision. • You will be the voice of our Nomad Insurance customers ensuring their experience is amazing so we make something people love. • Working with the product team to define product goals, prioritize features, and product improvements. • Leading and mentoring the Nomad Insurance team, ensuring the team remains organized, joyful, and productive. • Managing the key internal and external relationships needed to successfully run the product.

• Obtain payment information from the Account Manager. • Confirm policy effective dates. • Bind policies for home, auto, umbrella, PAF, and other applicable lines. • Download RCEs, applications, policies/DEC pages, and invoices (when provided by the carrier). • Create invoices in EZLynx when the carrier does not provide one. • Prepare endorsement checklists for home, auto, or both as needed. • Upload all documents into EZLynx, create a signature envelope, and send applications and checklists to the customer for signatures. • Send auto ID cards, policy documents, receipts, and related materials to the customer. • For loan closings, send RCE, policy/DEC page, and invoice to the processing team, then upload the sent email to customer documents. • Monitor EZLynx for signed applications and endorsement checklists; follow up on missing documents. • Download signed applications and upload them to the carrier when required. • Track leads for the Account Manager (if applicable). • Update closing dates as needed and send revised policy documents to loan officers or processing teams.