Role Description - Leverage multiple information sources, including LIMS, to review cases for accuracy and completeness of pathology tissue samples for Signatera and Altera testing. - Interpret pathology reports, clinical notes, and additional testing reports to complete light data entry for each tissue sample. - Collaborate with team members to work to resolve potential discrepancies. - Ensure that necessary notes and holds are placed on cases for non-conforming samples, discrepancies, and/or missing information and escalated to ensure timely resolution. - Confirm cancer types for the reporting team before the report is issued via emails and spreadsheet. - Meet daily case metrics. - Attend interdepartmental meetings. - Provide feedback on the current process or workflow. - Review and understand all SOPs. - Perform additional tasks including but not limited to: Issuing TNPs, working stuck cases or block/slide return. - Compose professional emails using proper grammar and spelling to communicate with other departments and/or pathology laboratories. - This role works with PHI on a regular basis both in paper and electronic form and has access to various technologies to access PHI (paper and electronic) in order to perform the job. Employee must complete training relating to HIPAA/PHI privacy. Qualifications - BS/BA degree (preferred) - High School Diploma (or equivalent) required. - 2+ years of medical industry related experience - pathology preferred. - ASCP Certification required (Ex. HT, CT, MLS) - Previous data entry experience is required. Requirements - Trained on all product types and able to accession with high accuracy and efficiency consistently. - Ability to handle most escalations, discrepancies, and holds. - Firm understanding and knowledgeable in all aspects of the Accessioning process and SOPs. - Typing speed of at least 45wpm with high accuracy. - Excellent oral and written communication. - Excellent critical thinking skills and the ability to use good judgment. - Ability to perform required duties with a high degree of accuracy and attention to detail. - Positive attitude and ability to work well with others. Benefits - Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. - Natera employees and their immediate families receive free testing in addition to fertility care benefits. - Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits, and much more. - Generous employee referral program!

Discover. Achieve. Succeed. #BeHere Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility. This job is REMOTE. FTE: 0.900000 Standard Hours: 36.00 Shift: Shift 1 Job Summary: The Nurse Triage Registered Nurse is a practitioner who is responsible for assessing, planning, implementing, and evaluating care for an identified group of patients within the Froedtert and MCW Patient Engagement Center. Responsibilities may include triage (telephone based), providing patient and family education, managing test results, coordinating patient care needs, medication refills and other tasks as assigned from a clinical capacity. Customer-focused and friendly communication skills will provide an exceptional experience and set the stage for patient preference and loyalty to Froedtert & The Medical College of Wisconsin. Competencies may include, Nurse triage training, Other duties as assigned. The Nurse Triage Registered Nurse job description is adapted from the ANA Nursing: Scope and Standards of Practice, 2nd Edition (2010), the AAACN Scope and Standards of Practice for Professional Telehealth Nursing, 5th Edition (2011), and the AAACN Scope and Standards of Practice for Professional Ambulatory Care Nursing, 8th Edition (2010). EXPERIENCE DESCRIPTION: Two years of clinical experience is required. One year of RN experience or nursing student clinical rotation experience may be considered. Three to five years of clinical nursing experience in an applicable specialty, preferred. EDUCATION DESCRIPTION: Professional knowledge of nursing theory and practice at a level normally acquired through completion of education at an accredited School of Nursing in order to be eligible for licensure as a Registered Nurse is required. Bachelor's Degree in Nursing is preferred. TRAINING DESCRIPTION: Preferred proficiency with Epic Nurse Triage Software and call center technology. SPECIAL SKILLS DESCRIPTION: Expert communication skills, oral and written required. Proven ability to multi-task. Proven ability to mentor other co-workers on job tasks and workflows. Strong proactive organizational skills. Excellent customer service skills. Proficient in Microsoft Outlook , Word and Excel. Knowledge of medical terminology and Epic. LICENSURE DESCRIPTION: Requires current state of Wisconsin Registered Nurse License or a Multi-state Nursing License from a participating state in the NLC (Nurse Licensure Compact). American Heart Association (AHA) Basic Life Support for the Healthcare Provider (BLS) or an AHA approved equivalent is required within 90 days of hire. Compensation, Benefits & Perks at Froedtert Health Pay is expected to be between: (expressed as hourly) $29.70 - $46.04. Final compensation is based on experience and will be discussed with you by the recruiter during the interview process. Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: - Paid time off - Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities - Academic Partnership with the Medical College of Wisconsin - Referral bonuses - Retirement plan - 403b - Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics - Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation. We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.

Job Description Patient Care Coordinator (Customer Service Associate Analyst) Evernorth Health Services | CarepathRx Position Summary Do you enjoy making a real difference in patients’ lives while working in a fast-paced healthcare environment? As a Patient Care Coordinator, you play a vital role in supporting infusion patients by ensuring their therapies, supplies, and services are delivered accurately and on time. You will partner closely with pharmacy, nursing, operations, reimbursement, and distribution teams to create a smooth, reliable, and compassionate patient experience. This role is ideal for someone who is organized, service-oriented, and motivated to grow within specialty and infusion pharmacy care. Schedule: Rotating shifts between 8:00 AM – 6:30 PM EST, Monday–Friday Responsibilities - Support the clinical management of infusion patients by coordinating medication refills, supplies, and services under the supervision of a licensed pharmacist. - Ensure patient supply inventories are accurate and complete, helping to prevent delays in care and treatment interruptions. - Collect and document medication profiles, patient updates, and assessments clearly and accurately in the medical record. - Serve as a key communication link between patients, infusion pharmacy teams, nursing, operations, reimbursement, and distribution partners. - Partner with reimbursement and distribution teams to ensure payer-specific requirements are followed, including delivery restrictions and collection processes. - Maintain high standards for quality, accuracy, productivity, and timeliness while meeting or exceeding defined performance goals. - Deliver consistently positive internal and external customer experiences through professional, empathetic, and solution-focused communication. - Support day-to-day pharmacy and operations workflows, including documentation handling, equipment coordination, and delivery or pickup preparation. - Demonstrate Evernorth’s system-wide competencies by working collaboratively, adapting to change, and contributing to continuous improvement. Qualifications: Required Qualifications High school diploma or equivalent. Minimum of 1 year of experience in customer service, healthcare support, pharmacy services, or a related role. Experience communicating with customers or patients by phone, email, or in person. Strong organizational, time management, and multitasking skills. Comfort using computers, Microsoft Office applications, and healthcare or pharmacy systems. Preferred Qualifications Experience in pharmacy customer service, pharmacy technician support, home infusion, specialty pharmacy, or homecare. Familiarity with infusion therapy workflows or ancillary healthcare provider environments. Demonstrated ability to prioritize competing tasks while maintaining attention to detail. Associate’s or Bachelor’s degree in a related field. As part of Evernorth Health Services, this role supports CarepathRx within our Pharmacy and Care Delivery organization. Our teams are ambitious, compassionate experts dedicated to advancing specialty pharmacy and infusion services in partnership with hospitals and health systems—always with patients at the center of what we do. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 20 - 30 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Role Description Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office. - Help clients choose and book hotel accommodations - Provide details on amenities, pricing, and availability - Manage reservation changes and maintain accurate records - Communicate professionally via phone, email, and messaging Qualifications - Strong communication and hospitality skills - Professional, detail-oriented, and self-motivated - Basic computer proficiency and reliable internet - Customer service or hospitality experience is a plus Benefits - Flexible remote schedule - Training and access to booking tools - Supportive team culture - Income-earning possibilities based on performance - Travel discounts and perks - $45,000 - $65,000 a year