Role Description LIBERTY Dental Plan is seeking a Manager, IT Operations to oversee the stability, security, and reliability of our production IT environment. This role is responsible for end‑to‑end production operations and plays a key leadership role in ensuring systems are resilient, supportable, and compliant within a regulated healthcare environment. The Manager, IT Operations partners closely with application delivery, infrastructure, and security teams to lead incident response, manage operational risk, and ensure operational readiness across all production deployments. This position requires a hands‑on leader who can balance strategic oversight with execution, communicate effectively during high‑impact situations, and drive continuous improvement across IT operations. What You’ll Do - Operational Ownership & Production Management - Own end‑to‑end production operations, including application workloads, batch jobs, integrations, infrastructure, and cloud environments across multiple U.S. time zones. - Maintain ownership of production job schedules and inter‑system dependencies, ensuring reliable execution of batch, ETL, claims, and downstream processes. - Establish and manage alerts and monitoring for job overruns, execution failures, performance degradation, and systemic slowness; ensure proactive remediation. - Plan, approve, and communicate all planned production downtimes, coordinating with business stakeholders to minimize operational and member impact. - Oversee production maintenance activities, including data purges, archiving, and system housekeeping aligned with retention and compliance policies. - Incident, Triage & Root Cause Management - Lead production incident response and operational triage calls, ensuring timely resolution, clear communication, and stakeholder alignment. - Own Root Cause Analysis (RCA) for significant incidents, driving corrective and preventive actions across teams. - Track incident trends and systemic risks, escalating recurring issues and recommending long‑term remediation. - Release, Change & Access Governance - Own production release timelines, coordinating with application, infrastructure, and vendor teams to ensure controlled, predictable deployments. - Provide oversight of business and IT change management, identifying cross‑system, downstream, and regulatory impacts prior to approval. - Approve and control all production administrative access, ensuring access is locked down, auditable, least‑privileged, and compliant with security policies before any changes are made. - Operational Readiness & Project Engagement - Partner with project and delivery teams from Architecture Review Board (ARB) onward to ensure operational considerations are embedded early. - Assess and approve operational readiness (monitoring, runbooks, support models, SLAs, access, rollback plans) before any production deployment. - Act as the final operational gate for production go‑lives, ensuring systems are supportable, resilient, and compliant. - Compliance, Audit & Resilience - Support and participate in audits, security scans, and regulatory assessments, including HIPAA and healthcare compliance requirements. - Lead or support Disaster Recovery (DR) exercises, failover testing, and resilience planning; ensure lessons learned are implemented. - Ensure operational processes, documentation, and controls meet internal governance and external audit expectations. - Ensure compliance with HIPAA and other regulatory requirements across network and infrastructure operations, maintaining secure system configurations and enforcing access controls in alignment with corporate security policies. - Vendor & Team Leadership - Manage vendor and managed‑service‑provider operational performance, ensuring adherence to SLAs, OLAs, and contractual commitments. - Lead and mentor IT operations staff, setting clear expectations around accountability, escalation, and production ownership. - Drive continuous improvement through automation, standardization, and operational maturity. - Reporting & Metrics - Define and report on operational KPIs, including availability, incident trends, release success rates, batch/job performance, and mean time to resolution (MTTR). - Provide regular operational insights and risk assessments to IT leadership and business stakeholders. Qualifications - Bachelor’s degree in Information Technology, Computer Science, or a related field - 6+ years of experience in IT operations, including at least 2 years in a leadership role - Experience supporting production environments in healthcare, insurance, or other regulated industries - Strong knowledge of application management, infrastructure management, cloud technologies, and ITIL best practices - Experience with monitoring, alerting, and automation tools - Knowledge of cybersecurity principles, access controls, and disaster recovery planning - Proven ability to lead incident response efforts and perform root cause analysis - Strong problem‑solving, organizational, and communication skills - Ability to collaborate effectively with cross‑functional technical and business teams - Experience managing vendors or managed service providers in a production environment Preferred Qualifications - Experience supporting healthcare or dental insurance platforms - Familiarity with provider network systems and claims or batch processing environments - Experience driving operational maturity through standardization and automation Benefits - Competitive pay structure and savings options to help you reach your financial goals. - Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines. - Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan. - 100% employer-paid dental coverage for employees and eligible dependents. - Vision insurance with low-cost premiums for employee-only coverage and dependents. - Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage. - Flexible Spending Accounts for healthcare and dependent care expenses. - Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance. - Long-term disability coverage. - Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts. - Employee Assistance Program (EAP) to support mental health and well-being. - Generous vacation and sick leave policies, with the ability to roll over unused time. - 10 paid company holidays. - Tuition reimbursement for eligible educational expenses. - Remote or hybrid work options available for various positions. Compensation In the spirit of pay transparency, the base salary range for this position is $130,000 - $150,000 a year, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions. Company Description LIBERTY Dental Plan is committed to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential.

Role Description Certified Support Staff focuses on promoting student success by responding to identified needs through implementation of comprehensive programs and services that help guide all learners in their academic success, personal and social development, and career and college planning and readiness. The Elementary School Coach supports student retention by providing non-instructional intervention and support to students in grades K-5. This individual is responsible for: - Working with students and parents to identify online learning strengths and areas for improvement. - Providing excellent customer service. - Ensuring student improvement through intervention strategies. - Monitoring, tracking, and addressing the needs of the students specifically about online learning success factors. - Building and maintaining relationships with students and parents. The duties of the Academic Success Coach are fulfilled remotely. Qualifications - Bachelor’s degree. - 0-1 year of related professional experience. - Missouri Elementary Teaching Certification preferred OR appropriate Elementary certification in another state with the ability to obtain MO licensure within 60 days of employment. - Must reside in Missouri. Requirements - Associate degree AND 2 or more years customer service experience. - Experience working with children or youth. - Demonstrated proficiency in using online tools and applications. - Professional verbal and writing skills. - Comfortable with online and telephone communication with customers. - Ability to pass required background check. Benefits - Salaries will differ based on education, experience, qualifications, work location, expected quality and quantity of work, required travel, external market, and internal value. - Salary range: $44,452.00 - $55,565.00 - $66,678.00. - Eligible employees may receive a bonus. - Robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. Company Description K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. The mission of Missouri Virtual Academy (MOVA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Join us! Passionate Educators are needed at the Stride K12 partner school, Missouri Virtual Academy (MOVA). We want you to be a part of our talented team!

• Support the onboarding and ongoing management of client payment processing accounts • Work closely with clients, internal teams, and payment partners to ensure accounts are set up accurately and maintained throughout their lifecycle • Monitor account setup progress and follow up to ensure timely completion • Troubleshoot account and transaction-related issues and work toward resolution • Support clients and internal teams with questions related to payments, billing, and transactions • Communicate clearly and professionally via email and occasional phone calls • Maintain accurate records and updates in internal systems (CRM, documentation, etc.) • Adapt to changing priorities and assist with additional tasks as needed

Role Description Reports to the Director of Archiving & Data Services and supports several organizational leaders to advance Internet Archive’s work with foundations, funders, donors, and other contributors in support of organizational activities, especially for program-specific and restricted-funding grants and gifts. - Pursuing program-specific grants and funding. - Overseeing the full life of grant administration including grant writing and management. - Managing and growing a portfolio of foundation, government, and corporate funders. - Coordinating all aspects of proposal development, compliance, and reporting. Qualifications - Five (5)+ years of experience in grant writing, grant management/administration, and/or institutional fundraising. - Experience in crafting compelling proposals and full grant applications, particularly proposals that translate technical activities and organizational goals into clear narratives and outcomes. - Proven track record in successful fundraising, especially with foundation, corporate, and government funders or similar experience with Request for Quotes, tenders, contract proposals, submissions, and management. - Experience working with Customer Relationship Management systems and grant tracking tools. - Preferred: Experience working in CiviCRM or similar fundraising or donor tracking systems. - Preferred: An advanced degree or equivalent experience in nonprofit management, communications, and/or a related field. - Preferred: A background working in and with non-profit organizations. - Preferred: Experience working remotely and with remote teams. Requirements - A commitment to the mission - Universal Access to All Knowledge. - Possesses a working knowledge of philanthropy trends and grant compliance requirements. - Ability to travel (estimated 10%-20%) is required. - Impeccable writing, editing, communication and presentation skills especially in speaking clearly with potential funders and donors. - Able to communicate information, tell a story and share ideas in a clear and persuasive manner. - Knows how to work as a team player who is willing to share knowledge and be open to learning from others. - Able to manage multiple simultaneous projects, deadlines, and responsibilities and succeed in a loosely-structured, dynamic work environment. - Proficient in Google suite, Slack, and donor databases. - Strategic thinking capabilities with effective problem solving skills, sound judgment and practical approaches. Benefits - Comprehensive benefits package, including PTO, paid holidays, medical, dental, and vision benefits. - Health savings and flexible spending accounts. - Commuter benefits. - Short-term and long-term disability coverage. - Retirement programs.