Job Closed

This listing is no longer active.

MillerKnoll logo
MillerKnoll

Redefining modern for the 21st century.

Client Services Coordinator

Client Services RepresentativeClient ServicesOtherRemoteMid LevelTeam 10,001+Since 2021H1B SponsorCompany SiteLinkedIn

Location

New York

Posted

146 days ago

Salary

$20 - $23 / hour

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Client Services Coordinator

MillerKnoll

• Execute cancellations, review cancellation reporting and disseminate information as needed. • Collect all necessary data and documentation to effectively process non-quality related claims and credit memos accordingly. • Process accessory, employee and retail partner purchase orders. • Review web sample orders and reporting. • Assist with and execute projects to support companywide objectives. • Serve as a general point of contact for client services as it relates to our three Textiles brands. • Additional duties as assigned.

Job Requirements

  • Customer service experience with a focus in business operations.
  • Ability to prioritize tasks and handle problem resolution professionally and with confidence.
  • Organized with sound attention to detail and ability to multitask in a fast paced environment.
  • Ability to work independently with minimal supervision.
  • Excellent communication skills both written and verbal.
  • Working knowledge of MS Office specifically Outlook, Word, and Excel.
  • A bachelor’s degree or equivalent; preferably in business.
  • Minimum of 2 years related experience.

Benefits

  • Medical
  • Prescription Drug
  • Dental
  • Vision
  • Health Savings Account
  • Dependent Day Care Savings Account
  • Life Insurance
  • Disability and Other Insurance Plans
  • Paid Time Off (including Vacation and Parental Leave)
  • Holidays
  • 401(k)
  • Short/Long Term Disability
  • Other special perks reserved for our associates

Related Job Pages

More Client Services Representative Jobs

Remote logo

Payroll Client Services Specialist

Remote

The easier way to employ globally. Remote builds belonging for your team with payroll, benefits, & compliance solutions.

OtherRemoteTeam 501-1,000H1B Sponsor

• Serve as specialist level support for all inquiries or issues related to employee payroll runs. • Regional Specialist for all products: Act as the specialist for all payroll-related matters in your assigned region or sub-region, ensuring all stakeholders are informed of any changes, delays, or updates. • Function as a main point of contact for urgent issues and customer escalations and join customer video calls to find quick solutions. • Work autonomously on customer escalations and diligently bring them to quick resolution. • Collaborate seamlessly: work hand-in-hand with various teams, including Customer Experience, Payroll Operations, and others, to deliver exceptional support and meet service level agreements (SLAs). • May be assigned to specific customers to deliver premium support, ensuring high satisfaction and timely issue resolution

United States
€52K - €59K / year
Job Closed
Remote logo

Payroll Client Services Lead – DACH Region

Remote

The easier way to employ globally. Remote builds belonging for your team with payroll, benefits, & compliance solutions.

Full TimeRemoteTeam 501-1,000H1B Sponsor

• Serve as specialist level support for all inquiries related to German and Swiss payroll runs, ensuring strict adherence to local compliance and tax regulations. • Regional Specialist for all products: Act as the specialist for all payroll-related matters in your assigned region or sub-region, ensuring all stakeholders are informed of any changes, delays, or updates. • Function as a main point of contact for urgent issues and customer escalations and join customer video calls to find quick solutions. • Work autonomously on customer escalations and diligently bring them to quick resolution. • Collaborate seamlessly: work hand-in-hand with various teams, including Customer Experience, Payroll Operations, and others, to deliver exceptional support and meet service level agreements (SLAs). • May be assigned to specific customers to deliver premium support, ensuring high satisfaction and timely issue resolution

Europe
$30.7K - $69.1K / year
OtherRemoteTeam 51-200Since 2013H1B Sponsor

• Stand up CS tooling, AI & automation, and workflows (HubSpot, Intercom, Notion, etc.). • Own tiering & SLA frameworks (design, recertification, reporting). • Build capacity & coverage models to inform hiring and resource allocation. • Develop scalable systems and templates for post-event reporting, case studies, and go-to-market enablement. • Drive data quality and documentation discipline across CS systems. • Act as the connective tissue between CS, Product, Sales, and Finance.

United States
$80K - $100K / year
Job Closed
OtherRemoteTeam 501-1,000Since 1997H1B No Sponsor

• Drive client engagement and portfolio performance analysis • Lead client service strategies • Collaborate with Operations and Capital Markets teams • Develop performance dashboards and KPIs • Define business development objectives

Florida
Job Closed