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Blockstream works to pioneer infrastructure advancements for blockchain technology, with a goal to accelerate and support innovation in financial technology. Th
Information Architect
Location
United States
Posted
146 days ago
Salary
0
Seniority
Senior
Job Description
Information Architect
Blockstream
• Collaborate with Product, Engineering, and Support teams to identify documentation gaps and prioritize content based on user needs and product roadmaps. • Design and manage the structural hierarchy for both internal engineering wikis and public-facing documentation. • Create and maintain standardized templates and style guides. • Design and implement the "docs-as-code" pipeline, ensuring documentation is built, tested, and deployed in line with the software development lifecycle. • Act as the lead writer for critical technical artifacts, including API references, architectural overviews, and integration guides. • Audit and update existing documentation to reflect product changes, ensuring that all content remains reliable and up to date. • Optimize the content to help users find the right information at the right time. • Design visual aids, presentations, and learning materials that simplify complex technical concepts. • Leverage Generative AI tools to accelerate the creation of content while maintaining a human-in-the-loop quality standard. • Define guidelines for how AI tools are used by the engineering team to ensure technical documentation remains accurate and secure.
Job Requirements
- 5+ years of experience as a Technical Writer, Information Architect, or Business Analyst.
- Superior written and spoken English. You can present complex technical concepts clearly to a global audience.
- Strong ability to interview subject matter experts and translate complex technical knowledge into accessible documentation.
- Hands-on experience with building product documentation from the ground up, rather than just maintaining existing content.
- Proficiency in Markdown/MDX and Git-based workflows.
- Understanding of blockchain fundamentals, including tokenization (fungible/non-fungible), distributed ledgers, minting, and smart contracts.
- Experience or a strong interest in AI-powered documentation, from leveraging LLMs for content generation to optimizing documentation for AI-driven search (RAG).
Benefits
- Competitive salary
- Remote work options
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