Integra Partners is a health network management company specializing in prosthetics, orthotics, and durable medical equipment (DMEPOS). Founded in 2005, the company collaborates wi
Quality Assurance Analyst
Location
United States
Posted
79 days ago
Salary
22 / hour
Seniority
Mid Level
Job Description
Quality Assurance Analyst
Integra Partners
The Quality Assurance Analyst is responsible for monitoring and documenting production quality in support of the departmental goals and initiatives. The Quality Assurance Analyst evaluates both verbal and written customer contact. The Analyst participates in the design of all quality monitoring formats and quality standards. The Quality Assurance Analyst will fairly and consistently review the calls, emails, claims, etc. of our team for accuracy and provide coaching for success in executing superior service and quality to our customers. The Quality Assurance Analyst documents the production quality results and effectively presents and facilitates discussions, providing feedback and trend data to the Management team to drive continuous improvement. JOB QUALIFICATIONS: KNOWLEDGE/SKILLS/ABILITIES QUALIFICATIONS: - Minimum of 1 year of experience performing Quality Assurance in a call center or other production-oriented service operations environment (or equivalent education and experience) - Desire and capability to emerge as a leader within the Operations team - Consistent track record of 95% + in Quality and Production scores in current/previous roles - Proficient understanding of QA methodologies and quality monitoring practices - Demonstrated ability to rapidly gain product, process and tools knowledge and effectively communicate it to employees - Ability to analyze data to identify root causes of quality issues and propose actionable solutions - Excellent communication skills including listening, interpersonal, verbal, written, spelling and grammar - Ability to coach/motivate employees with tact in order to facilitate optimal performance - Must exhibit leadership capabilities and interpersonal skills - Maintain confidential information and abide by necessary rules and regulations - Strong organizational, problem-solving, and analytical skills - Manage conflicting priorities while clearly communicating and managing expectations - Proficiency in Word, Excel and PowerPoint for presentations and reports - Flexible and able to multitask and work with changing priorities with enthusiasm - Self-motivated, detail-oriented and prepared to work independently or as an active team player - Ability to remain focused and motivated during the auditing process - Healthcare experience preferred - Fluent in Spanish and English preferred What will you learn in the first 6 months? - You will learn the function of the Quality Assurance team within the Operations organization. - You will fully understand your job role and responsibilities and which tools assist you in your position - Familiarized with Integra’s QA platform (Genie) and how to navigate through it. Including how to adjudicate an audit appeal - Subject matter expert in the Policy and Procedures for the department(s) you audit - During this time, you will set measurable goals for personal development and growth. What will you achieve in 12 months? - You will be fully integrated with your job, company and team. - You will be contributing your skills and knowledge to meeting your department's goals. - You will become confident in leading meetings with Interdepartmental Management teams and presenting complex concepts related to quality analysis EDUCATION: - Bachelor’s Degree preferred or equivalent experience Salary: 22.00/Hour Benefits Offered - Competitive compensation and annual bonus program - 401(k) retirement program with company match - Company-paid life insurance - Company-paid short term disability coverage (location restrictions may apply) - Medical, Vision, and Dental benefits - Paid Time Off (PTO) - Paid Parental Leave - Sick Time - Paid company holidays and floating holidays - Quarterly company-sponsored events - Health and wellness programs - Career development opportunities Remote Opportunities We are actively seeking new colleagues in: Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Massachusetts, Michigan, North Carolina, Nevada, New Jersey, New York, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Washington. Our Story Founded in 2005, Integra Partners is a leading national durable medical equipment, prosthetic, and orthotic supplies (DMEPOS) network administrator. Our mission is to improve the quality of life for the communities we serve by reimagining access to in-home healthcare. We connect Payers, Providers, and Members through innovative technology and streamlined workflows affording Members access to top local Providers and culturally competent care. By focusing on transparency, accountability, and adaptability, we help deliver better health outcomes and more efficient management of complex healthcare benefits. Integra Partners is a wholly owned subsidiary of Point32Health. With a location in Michigan plus a remote workforce across the United States, Integra has a culture focused on collaboration, teamwork, and our values: One Team, Drive Results, Push the Boundaries, Value Others, and Build Community. We’re looking for energetic, talented, and dedicated individuals to join our team. See what opportunities we have available; there may be a role for you to engage in a challenging yet rewarding career in healthcare. We look forward to learning more about you. Integra Partners is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives.
Job Requirements
- Minimum of 1 year of experience performing Quality Assurance in a call center or other production-oriented service operations environment (or equivalent education and experience)
- Desire and capability to emerge as a leader within the Operations team
- Consistent track record of 95% + in Quality and Production scores in current/previous roles
- Proficient understanding of QA methodologies and quality monitoring practices
- Demonstrated ability to rapidly gain product, process and tools knowledge and effectively communicate it to employees
- Ability to analyze data to identify root causes of quality issues and propose actionable solutions
- Excellent communication skills including listening, interpersonal, verbal, written, spelling and grammar
- Ability to coach/motivate employees with tact in order to facilitate optimal performance
- Must exhibit leadership capabilities and interpersonal skills
- Maintain confidential information and abide by necessary rules and regulations
- Strong organizational, problem-solving, and analytical skills
- Manage conflicting priorities while clearly communicating and managing expectations
- Proficiency in Word, Excel and PowerPoint for presentations and reports
- Flexible and able to multitask and work with changing priorities with enthusiasm
- Self-motivated, detail-oriented and prepared to work independently or as an active team player
- Ability to remain focused and motivated during the auditing process
- Healthcare experience preferred
- Fluent in Spanish and English preferred
- What will you learn in the first 6 months?
- You will learn the function of the Quality Assurance team within the Operations organization.
- You will fully understand your job role and responsibilities and which tools assist you in your position.
- Familiarized with Integra’s QA platform (Genie) and how to navigate through it, including how to adjudicate an audit appeal.
- Subject matter expert in the Policy and Procedures for the department(s) you audit.
- During this time, you will set measurable goals for personal development and growth.
- What will you achieve in 12 months?
- You will be fully integrated with your job, company and team.
- You will be contributing your skills and knowledge to meeting your department's goals.
- You will become confident in leading meetings with Interdepartmental Management teams and presenting complex concepts related to quality analysis.
Benefits
- Competitive compensation and annual bonus program
- 401(k) retirement program with company match
- Company-paid life insurance
- Company-paid short term disability coverage (location restrictions may apply)
- Medical, Vision, and Dental benefits
- Paid Time Off (PTO)
- Paid Parental Leave
- Sick Time
- Paid company holidays and floating holidays
- Quarterly company-sponsored events
- Health and wellness programs
- Career development opportunities
- Remote Opportunities
Related Guides
Related Categories
Related Job Pages
More QA Engineer Jobs
Label Reviewer Intertek, helping companies around the world develop products to be used safely by millions of people every day, is searching for reliable candidates with a strong attention to detail to join a new project team dedicated to reviewing product labels for a large retailer. These positions will be part of Intertek’s Assuris team, and is a fantastic opportunity to begin a quality assurance career in retail consumer goods. Intertek Assuris is an unparalleled team of industry-leading experts providing science-based assurance in quality, safety, and sustainability. Our global network of scientists, engineers, and regulatory specialists provides support to navigate complex scientific, regulatory, environmental, health, safety, and quality challenges throughout the value chain. Through our regulatory, scientific and industry insights, we empower companies with solutions designed to enable market access, assess and mitigate risk, preserve and promote human health, and protect the environment. What are we looking for? The Label Reviewer position is responsible for reviewing product labels and documentation against regulatory, quality, and internal standards. Documentation of these findings is highly detailed, and familiarity with MS Office products is a plus. The role requires accuracy, process discipline, and comfort working in a high-volume, deadline-driven environment. Employees will have some flexibility with scheduling requirements, but may be required to work weekends and Holidays from time-to-time. This position is fully remote. However, we are prioritizing candidates located near Bentonville, AR, who may be available for occasional onsite visits. Job Title: Label Reviewer, Part-time or Full-time Location: Remote Salary & Benefits Information The base wage or salary range for this position is $23 - $26 per hour. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons. In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more for full-time positions. What you’ll do: The Label Reviewer position is responsible for the following duties: - Review labels, documents, and records against checklists, SOPs, and regulatory standards. - Identify discrepancies, formatting errors, or missing substantiation, and document findings clearly. - Maintain accurate, audit-ready records of reviews and corrections. - Meet daily/weekly throughput quotas while sustaining accuracy. - Log and track work in spreadsheets, databases, and workflow dashboards. - Escalate unclear, ambiguous, or high-risk issues to senior reviewers or experts. - Collaborate cross-functionally with other review teams (Formatting, Ingredient, Claims, QA/QC). - Communicate findings and updates clearly through email, messaging, and shared systems. - Work independently and effectively in a remote, process-driven environment. This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties. What it takes to be successful in this role: - High School Diploma or equivalent - 1+ years of hands-on experience thriving in a fast-moving, deadline-focused role. - 1+ years of working on a computer with technical or tedious workload - Strong level of comfort with Microsoft Office products (Excel, Word, Outlook) - Strong attention to detail and accuracy across repetitive tasks. - Ability to interpret structured guidance and apply rules consistently. - Proficiency with spreadsheets, databases, and workflow/task management tools. - Excellent written communication and documentation skills. - Reliable, self-directed, and able to meet deadlines in a remote environment. - Comfortable handling confidential or sensitive product information. - This is a remote position; however, applicants must reside in and be able to legally work in the United States. Preferred Requirements & Qualifications: - Completed an Associate’s degree program, or higher - 2+ years of experience in a time-sensitive, high-paced professional setting, such as an office - Experience with QC/QA work - Experience in regulatory compliance, document review, quality assurance, or related fields - Availability to work weekend and Holiday hours is a plus. Intertek: Total Quality. Assured. Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth. Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed. For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email hr.eeo@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department. Our Culture of Total Quality Assurance Intertek promotes a culture where motivated, customer-oriented employees can flourish, experience professional fulfillment, and reach their highest potential. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. A career with Intertek offers rewarding opportunities to help companies around the world develop products to be used safely by millions of people every day. Intertek is the trusted advisor to many of the world’s leading brands, companies, and governments, and has earned a reputation for accuracy, reliability, integrity, and technical competence. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life. We Value Diversity Intertek’s network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. #LI-DR *Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life. Intertek’s Health, Environmental & Regulatory Services (HERS) business line is renowned for its high-quality solutions delivered through its global network of world-class scientific, engineering, toxicological and regulatory experts. Additionally, HERS provides regulatory compliance support, as well as industry-agnostic solutions pertaining to sustainability, quality, and safety, empowering companies to mitigate risks and make informed decisions relating to their products and processes.
Business Testing Manager (QA) Please note: this role combines both business subject matter expertise within the CPG industry and a software quality assurance background. This is not a traditional software QA position. Location: US Remote Work Hours: US Eastern Time Travel: No travel expected Who We Are: Enterra Solutions is introducing the world’s top brands and market leaders to true enterprise intelligence. Powered by our groundbreaking Enterra Autonomous Decision Science™ Platform, we’re delivering enterprise-wide optimization and decision-making to help businesses best achieve their most complex goals. We’re providing real human insights to facilitate smarter, faster market moves. And we’re turning unknowns into opportunities for unprecedented growth and agility. All with next-level speed, accuracy, autonomy, and continuous learning. We’re shaping the future - join a dynamic, collaborative team where your contributions drive real impact. Overview: The Business Testing Manager is responsible for ensuring that Enterra’s solution offerings comply with established quality release standards for functionality. This role leads functional testing and quality practices for Enterra’s client-facing solutions; delivering robust, reliable outcomes for Consumer Packaged Goods (CPG) customers—especially across Revenue Growth Management and Optimization (RGM / RGO) solutions. The role partners closely with Client Services, Product Management, Engineering, Data Science, and Release Management/DevOps to define testing strategy, drive test planning and execution (manual and automated), and provide clear quality reporting across releases. What You’ll Do: As a Business Testing Manager, you will: - Own and enforce functional testing standards across products and releases supporting Client Services delivery, including defining test approach, scope, entry/exit criteria, and release readiness gates. - Plan, execute, and manage functional testing for releases, covering test scheduling, environment readiness, test data setup, and daily progress reporting. - Develop and maintain test artifacts including test plans, test cases, and test scripts (manual and automated) with strong coverage of CPG trade promotion management workflows. Note that there is a strong desire to increase automated testing. - Partner with Client Services to support client-facing testing activities, including UAT planning, test evidence collection, defect triage, and release notes validation, ensuring delivered functionality meets contractual and business expectations. - Define and review requirements by analyzing user stories and functional specifications early to identify gaps or ambiguities and ensure testable, measurable requirements. - Collaborate with Product Management and Engineering to translate requirements into clear, testable acceptance criteria, validating edge cases common in trade funds (timing, eligibility, hierarchy, customer/channel rules, calculations). - Lead test automation initiatives by implementing and evolving UI/API test suites and integrating automated testing into CI/CD pipelines to protect critical trade promotion workflows and reduce regression risk. - Drive defect resolution, owning triage and prioritization with stakeholders, providing clear reproduction steps and impact analysis, verifying fixes, and performing root-cause analysis using Jira (or similar) to prevent recurrence. Your Skill-set: Please note: this role combines both business subject matter expertise and a software quality assurance background. This is not a traditional software QA position. Business Requirements: - Bachelor's or master's degree in computer science, information technology, or a related field (or equivalent experience required). - Demonstrated domain expertise in Consumer Packaged Goods (CPG), with strong focus in Revenue Growth Management and Optimization (RGM / RGO) and trade promotion (trade funds) management. - Strong business partnering skills with internal and external stakeholders. - Focus on product delivery and business outcomes. - Strong analytical, problem-solving, and collaboration skills; ability to perform root-cause analysis and drive corrective actions and continuous improvement initiatives. Quality Assurance Requirements: - 3-5 years of professional experience in software product quality assurance, including ownership of functional test planning and release readiness. - Strong knowledge of QA methodologies, tools, and processes across the software development lifecycle (Agile/Scrum). - Hands-on experience building and maintaining test automation (UI and/or API) using a modern framework (e.g., Playwright, Selenium). - Ability to define and report quality metrics (test coverage, defect trends, release readiness) and communicate insights clearly to technical and non-technical stakeholders. - Ability to create clear documentation (test strategy, test plans, audit-ready evidence where needed) and ensure adherence to defined quality standards. - Proficiency with common QA and collaboration tools (e.g., Jira, test case management tools) and Microsoft Office suite. Nice-to-haves: - Experience working with Microsoft Azure services and infrastructure; familiarity with Azure DevOps pipelines and integrating automated tests. - Experience testing data-heavy or AI-driven applications - ISTQB (or similar) certification. - Experience with Snowflake Intelligence Solution. Additional Information: Candidates must reside in the US and be eligible to work in the US without sponsorship. This is a full-time position with benefits. What We Offer: We hire great people and take care of them. Here’s a snapshot of the benefits we offer: - Competitive compensation - Fully paid “employee only” health insurance (medical, dental, and vision) or employer contribution toward various health insurance plans - 15 days PTO + 7 holidays + 3 floating holidays - 401k offering Equal Employment Opportunity: Enterra Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.
About Life360 Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app,Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 91.6 million monthly active users (MAU), as of September 30, 2025, across more than 180 countries. Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family). Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com. Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above. About The Team The Quality Engineering team at Life360 plays a key role in ensuring the reliability and quality of the platforms that power Life360’s family safety experiences. While the team is part of the Quality Engineering organization, this role operates at the intersection of quality and technical support, helping identify, troubleshoot, and resolve issues that impact both internal systems and member experiences. QA Engineers on this team collaborate closely with Engineering, Product, and Customer Operations to thoroughly investigate technical issues, reproduce bugs, analyze system behavior, and facilitate the resolution process. By identifying patterns in reported issues and validating fixes, the team plays a crucial role in maintaining product stability. Additionally, they enhance workflows and documentation to streamline processes, ultimately supporting faster problem resolution and ensuring a higher quality product for our users. If you enjoy debugging complex problems, collaborating across teams, and improving the reliability of products used by millions of families, this role offers the opportunity to make a meaningful impact while developing deep technical expertise. About the Job As a Quality Assurance Engineer on the Ads Engineering team at Life360, you will help ensure the quality, reliability, and performance of the advertising platforms and services that power Life360’s advertising ecosystem. This role sits within the Quality Engineering organization and operates at the intersection of quality assurance, technical troubleshooting, and platform support, helping the Ads Engineering team maintain high standards across rapidly evolving systems. In this role, you will tackle complex quality challenges across the Ads platform while partnering closely with Software Engineers, Product Managers, and cross-functional teams. You will help identify issues early, reproduce and investigate defects, and support the resolution of production issues that impact advertising delivery, reporting, or integrations. Your work will help ensure that the Ads platform operates reliably while supporting the broader business and partner ecosystem. Beyond testing, you will help coach engineering and product teams on quality best practices, contribute to stronger testing strategies, and support improvements in debugging, validation, and monitoring across the Ads platform. You will also play an important role in shaping a long-term vision for quality within the Ads Engineering organization, helping evolve how testing, automation, and operational support are approached as the platform grows. For candidates based in the US, the salary range for this position is $94,000 to $171,000 USD. For candidates based out of Canada, the salary range for this position is $136,500 - $158,500 CAD. Note: Please be aware that the job title for positions in Canada will be "Developer" in lieu of "Engineer." We take into consideration an individual's background and experience in determining final salary - therefore, base pay offered may vary considerably depending on geographic location, job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits, as well as equity. What You’ll Do - Serve as the first line of technical support for internal users across enterprise platforms. - Troubleshoot system issues, investigate root causes, and coordinate with engineering or development teams for resolution. - Manage incoming support tickets, ensuring timely triage, escalation, and resolution. - Analyze system data and usage metrics to identify trends, potential issues, and improvement opportunities. - Build and maintain reports and dashboards to monitor platform performance and adoption. - Develop and maintain internal documentation, troubleshooting guides, and knowledge base resources. - Partner with cross-functional teams to improve system workflows and automation. - Assist with system testing, validation, and QA efforts for new features and platform updates. - Provide guidance and training to internal users on platform functionality and best practices. - Identify opportunities to improve operational processes and system efficiency. What We’re Looking For - Bachelor’s degree in computer science or similar quantitative field. - 4+ years of experience in software quality assurance - 4+ years of experience writing and executing unit and integration tests - Highly proficient in Java, Python or a similar language - Strong technical proficiency in web technologies, including HTML, CSS, JavaScript, and modern frontend frameworks (e.g., React, Angular, Vue.js). - Work with AI (Claude Code) as a first-class collaborator - orchestrating agents to scaffold services, generate IaC, draft schema definitions, and accelerate code review - Apply agentic workflows to reduce overall cycle time and operational overhead - Strong communication skills - this will be an extremely cross-functional role - Technical fluency: ability to quickly learn new systems and dive in to tough problems - Natural curiosity and ability to break software - Tenacious approach to finding the most difficult bugs - Solid understanding of software concepts and mobile apps - Experience with backend technologies and frameworks (e.g., Node.js, Django, Ruby on Rails) is a plus. - Excellent communication skills, with the ability to articulate technical concepts and collaborate effectively with cross-functional teams. - Strong problem-solving skills, with a focus on driving results, overcoming challenges, and delivering impactful solutions. - Passion for technology, innovation, and continuous improvement, with a commitment to staying current with emerging trends and advancements in web development. Nice to Have - Strong understanding of microservices - Good understanding of data stores, distributed systems and data modeling - Self-motivator, who can work independently, able to learn quickly, meets deadlines and demonstrates problem-solving skills. - Effectively communicate technical information in a clear and concise manner and ability to coordinate cross-team efforts - Experience with agile development methodology - Experience with developer tools like git, Maven and Jenkins - Good grasp of relational databases and SQL - Experience with the AWS environment and its various tools Our Benefits - Competitive pay and benefits. - Medical, dental, vision, life and disability insurance plans (100% paid for US employees). We offer supplemental plans for medical and dental for Canadian employees. - 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees. - Employee Assistance Program (EAP) for mental wellness. - Flexible PTO and 12 company wide days off throughout the year. - Learning & Development programs. - Equipment, tools, and reimbursement support for a productive remote environment. - Free Life360 Platinum Membership for your preferred circle. Life360 Values Our company’s mission driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference - Be a Good Person - We have a team of high integrity people you can trust. - Be Direct With Respect - We communicate directly, even when it’s hard. - Members Before Metrics - We focus on building an exceptional experience for families. - High Intensity High Impact - We do whatever it takes to get the job done. Our Commitment to Diversity We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work. We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status. We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don’t meet 100% of the below qualifications, you should still seriously consider applying! #LI-Remote ____________________________________________________________________________
Senior Manager, Supplier Quality Assurance
Westinghouse Electric CompanyBased in Cranberry Township, Pennsylvania, the Westinghouse Electric Company is a global provider of safe and innovative nuclear technology. As an employer, the company aims to cul
• Provide global leadership, implementation, and maintenance of the Westinghouse supplier qualification (audits/surveys) and performance monitoring processes to ensure products manufactured by Westinghouse global supply base meet all quality and regulatory requirements • Develop an engaged team with expertise and skills to assure proper and evaluation of Westinghouse suppliers • Allocate resources for performing audits, commercial grade surveys, desktop evaluations, and supplier capability assessments • Partner with localized quality and operational teams to ensure products and processes provided by the Westinghouse global supply chain conform to Westinghouse procurement document requirements • Lead, co-ordinate and integrate complex projects which encompass multiple departments • Monitor progress and direct teams to achieve established quality goals within budgetary and schedule constraints • Lead teams in the resolution of complex supplier quality issues which adversely impact product quality • Support assessments from quality related regulatory agencies and notified bodies, in partnership with Corporate, Divisions, Departments and Subsidiaries • Support compliant execution of quality-related activities, including corrective action program, change management, problem solving, product and process development, acceptance activities • Develop and measure important quality metrics to guide quality, efficiency, and continuous improvement • Initiate training programs to promote understanding of regulatory requirements and quality concepts while enhancing Nuclear Safety Culture • Collaborate and support companywide quality planning continuous improvement projects (e.g. QEHS Improvements, Quality Program Improvements Project) • Support Global Quality and Operations Due Diligence acquisition and integration activities • Support planning and execution of Internal Quality compliance/ performance-based audits and Supplier Audits • Manage department budget to support achievement of our targets



