**Remote Position to include virtual training Seeking Multitasker with a Sense of Urgency! Strong Communication and Computer Skills Preferred! Dispatch/Router/Logistics a Plus! I. Job Summary Communicates back and forth with Waste Management Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes Waste Management customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses Waste Management proprietary software to manage same day ticket routing as well as preparing all routes for the next day. Shifts vary with the potential for overtime and Saturday hours depending on each Market area dispatch center needs. Some travel (up to 15%) may be required to work face to face with sites dispatcher is responsible for. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. - Dispatches drivers to calls as they are received, using information on customer needs, drivers’ locations and loads, and daily factors to balance cost and customer satisfaction. - Works with sites and the service department to optimize routes based on needs of the customer. - Determines the daily level of driver staffing to provide best mix of responsiveness and productivity. - Assigns routes and service tickets to appropriate drivers throughout the day and for the next day; manages and determines route actions and assuring route completion. - Handles fields incoming calls and e-mails from customer service and sales department; manages requests for all pick-up or delivery on any container movement within the Market area. - Initiates communication to customers while drivers are on-site/location, resolving pick-up and other issues delaying the service. - Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues. - Ensures same-day service on missed pick-ups by managing the routing for all routes and tracking driver movement in the field. III. Supervisory Responsibilities This job has no supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education/Experience - Education: High School Diploma or G.E.D (accredited). - Experience: Six (6) months of relevant work experience working in a team setting, with the ability to communicate to several areas effectively. - Multi-tasking in a fast-paced work environment with excellent organizational skills. B. Certificates, Licenses, Registrations or Other Requirements None required. C. Other Knowledge, Skills or Abilities Required - Computer skills with ability to handle multiple programs and systems. - Must be able to communicate effectively and professionally via e-mail, telephone, and 2-way devices. - Must have the desire and ability to learn Waste Management proprietary software applications. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. - Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the workday. - Normal setting- Home office with a reliable internet connection and a quiet workspace free of distractions. The expected base pay range for this position across the U.S is $20.50 - $21.00 hourly. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click Apply. ABOUT WM WM (WM.com) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com. Equal Employment Opportunity For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation. Real ID In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative. What is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities. We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.

Department Overview This position provides direct supervision, guidance and leadership for departmental activities for the effective and efficient use of personnel to accomplish company and departmental goals. Function/Duties of Position - Planning and developing departmental activities, including performance standards, workload distribution, trend analysis and alignment with organizational policies and procedures. - Establishing and maintaining effective systems to provide departmental support in such activities as goal setting, payroll review, annual reviews and staffing levels. - Monitoring overall departmental performance and transaction status, identifying areas of improvement and corrective actions needed. - Communicating with staff and Manager to ensure efficient and effective department operations. - Collaborating with OHSU departments, insurance companies, and patients to request information needed to complete account transactions, address urgent requests and/or resolve outstanding account issues. - Coordinating activities, policies and procedures between internal departments. - Utilization of reporting tools to identify trends and/or issues and problem resolution. - Facilitate leadership and training opportunities for departmental staff including goal setting. - Promote and implement LEAN processes. - Other duties as assigned. Required Qualifications - High School Diploma or GED. - Four years of experience in a medical billing environment. - Extensive analytical skills and the ability to clearly communicate decisions, procedures and processes to a diverse group of people. - Accurate data entry skills, ability to work with deadlines while remaining calm, flexible, and organized. - Excellent communication, both written and verbal and listening skills. - Able to use reason and logic to independently solve problems and to multi-task as needed. - Proficiency with standard office equipment and software such as such as Microsoft Office, knowledge of Healthcare Information Systems. Preferred Qualifications - Associate’s degree in Business and/or Healthcare Administration or equivalent combination of education and experience. - Two years of experience in a leadership position in a medical billing environment. - Demonstrated progressive responsibility and development of leadership skills in a Healthcare environment. - Two years of experience working in Epic, Prelude and Resolute. Additional Details Ability to work in the office or from home. Flexible schedule Monday - Friday during regular business hours between 5am - 7:30pm. Benefits - Healthcare for full-time employees covered 100% and 88% for dependents. - $50K of term life insurance provided at no cost to the employee. - Two separate above market pension plans to choose from. - Paid time off - 208 hours per year, prorated for part-time. - Extended illness bank - 64 hours per year, prorated for part-time. - 9 paid holidays per year. - Substantial Tri-Met and C-Tran discounts. - Employee Assistance Program. - Childcare service discounts. - Tuition reimbursement. - Employee discounts to local and major businesses. Why apply to OHSU? We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu

Role DescriptionWe’re looking for an Operations Lead to act as a bridge between the Office of the CEO (OCEO) and Dropbox’s business units, helping operationalize our company-wide business rhythms with rigor, clarity, and consistency. Dropbox is an operationally heavy company; we believe that sweating the details of how work gets done drives better results. This role sits at the center of that philosophy. While there are known operating rhythms and mechanisms to support (e.g., planning, roadmapping, launch, QBRs, Board processes), the exact scope of this role will evolve based on where leverage is most needed. We’re looking for someone who can step into ambiguity, identify friction or gaps, and independently shape high-impact solutions. This is an individual-contributor role requiring comfort working with executive leaders, Chiefs of Staff, embedded operational teams, and EPD partners. The ideal candidate is scrappy, detail-oriented, and systems-minded — someone who can quickly build context, earn trust, and drive clarity in complex environments. Responsibilities - Partner with Chiefs of Staff and embedded operational teams to support and strengthen company-wide operating rhythms - Act as operational “glue” — identify inefficiencies, reduce duplication, and build scalable workflows, systems, and mechanisms that lower operational overhead while preserving rigor - Uphold and reinforce the quality bar for executive-facing deliverables, including strategic plans, business reviews, board-ready materials, and in-quarter execution updates - Distill complex processes and expectations into simple, concise guidance and resources accessible to all employees - Enable Dropboxers at all levels to operate effectively within company frameworks through training, resources, and hands-on support - Pilot and iterate on improvements to company-wide operating mechanisms, incorporating feedback and learning along the way - Lead ad hoc projects in support of the CEO’s top priorities, owning work end-to-end from inception to delivery - Represent the CEO’s vision and priorities in cross-functional contexts while building strong, trusted relationships with internal stakeholders - Handle sensitive information with discretion and maintain composure while operating in a fast-moving, evolving environment Requirements - 8+ years of experience in operations, program management, business operations, product operations, consulting, or similar roles in complex, cross-functional environments - Demonstrated ability to thrive in ambiguity and independently define scope where it does not yet exist - Proven experience building, improving, or scaling operational systems, processes, or program management frameworks - Strong attention to detail paired with the judgment to know where rigor matters most - Ability to move quickly, make sound judgment calls, and adapt in real time without sacrificing quality - Excellent written and verbal communication skills, with experience synthesizing complex information into clear, executive-ready outputs, as well as creating simple, concise resources accessible to all employees - High degree of ownership and independence; able to navigate ambiguity, influence without authority, and drive work to completion across organizational boundaries - Scrappy and resourceful, with a willingness to roll up your sleeves while also thinking systemically - Collaborative, team-first mindset with a strong desire to help the broader organization succeed - Proven ability to remain calm, thoughtful, and effective in high-pressure or high-visibility situations - High integrity and strong judgment when handling confidential or sensitive information Preferred Qualifications - Experience at a SAAS company, working on roadmapping, launch planning, or in product operations CompensationUS Zone 1 This role is not available in Zone 1 US Zone 2 $143,800—$194,600 USD US Zone 3 $127,800—$173,000 USD

• Managing all daily operations across the company • Coordinating internal teams (support, creative, logistics, media buyers…) • Ensuring smooth execution of orders, customer support, workflows, and timelines • Implementing processes, SOPs, and operational improvements • Monitoring KPIs and maintaining operational dashboards • Managing communication with suppliers, partners, and external services • Supporting product launches and peak seasons (Black Friday, new brands…) • Troubleshooting operational issues and unblocking bottlenecks • Overseeing or coordinating website updates and changes when needed • Preparing the operational infrastructure for scale: new brands, more volume, more complexity • Working closely with the founder on strategic and execution-related decisions