The Infrastructure Engineer II role is responsible for the operations of secure and highly available computing platforms, servers, and networks. This role is responsible for installing, maintaining, upgrading, and continuously improving the Company’s operating environment while maintaining the ongoing reliability, performance, and support of the infrastructure. This includes monitoring the operating environments, responding to incidents, problems and planning for growth. Infrastructure Engineers deploy the release of new technologies as well as design, install, configure, maintain, and perform testing of PC/server operating systems, networks, and related utilities and hardware. Additionally, this role’s responsibilities include troubleshooting problems as reported by users, supporting Web access and electronic messaging services and maintaining a secure systems environment. - May act as a technical project leader or provide work leadership for lower-level employees. - Participates in and may lead groups/committees related to processes, standards, and best practices. - Mentors peers and IT personnel less senior. - Acts as oversight for the network administrator duties to ensure established standards and policies are consistently being followed. - Mentors and accepts trouble reports from operations and less experienced technical support personnel. - Investigates and analyzes resource utilization and prepares reports. - Optimizes the network infrastructure to maintain the highest possible level of performance and security. - Plans for the replacement of obsolete resources that make up the enterprise network infrastructure. - Recommends new software and hardware that provide new features/functions and prepares documentation to support recommendation of new software/hardware. - Conducts appropriate, routine tests to ensure the proper working condition and security of developed and purchased software/hardware. - Coordinates and schedules initial installation of new equipment or reinstallation of relocated equipment. - Maintains an up-to-date technical and practical knowledge and understanding of system testing and analysis. - Ensures security among data management and associated processes, including adhering to data retention policies, file systems and data transfers. - Ensures maintenance and support agreements are in place with the vendor and licensing is up to date. - Build, support and maintain the protection of company data and systems using security solutions, backups, redundancy, and disaster recovery solutions. - Perform installation, maintenance and support of system software, hardware, and infrastructure for moderately complex projects. - Management of asset lifecycle process through planning and forecasting, including recommendation for replacement of obsolete or end-of-life resources as needed. - Interacts with external vendors to evaluate technology changes, including licensing and contracts, and their impact on the business. - Investigates and analyzes resource utilization and prepares reports and metrics, making appropriate changes to optimize the infrastructure and provide the highest possible level of performance and security. - Conducts appropriate, routine tests to ensure the proper working condition and security of developed and purchased software/hardware. - Coordinates and schedules initial installation of new equipment or reinstallation of relocated equipment. - Recommends improvements and changes to methods and procedures. - Maintains an up-to-date technical and practical knowledge and understanding of system testing and analysis. - Troubleshoots and resolves complex issues that involve the core operating system or desktop components, performing root cause analysis for service interruption and implementing preventative measures. - Analyze complex local and wide area network systems, including planning, designing, evaluating, selecting operating systems and protocol suites and configuring communication media with concentrators, bridges and other devices. - Resolves difficult interoperability problems to obtain operation across all platforms including e-mail, files transfer, multimedia, teleconferencing and the like. - Configures systems to user environments. Supports acquisition of hardware and software as well as subcontractor services. - Acts as a focal point and subject matter expert for all network administrator responsibilities. - Acts as oversight for the network administrator duties to ensure established standards and policies are consistently being followed. - Performs administrative language (shell) programming. - Build, support and maintain the VDI environment, including standardized templates, application delivery methods, enterprise antivirus, persona management infrastructure, host servers and zero clients. - Build, support and maintain the configuration management suite, including multiple Windows Enterprise desktop images (WIMs), automated task sequences, an automated backup infrastructure, central imaging environment, automated software deployment and patch management updates. - Build, support and maintain Active Directory Group Policy Objects that are used to secure and configure the enterprise client-computing infrastructure. - Build, support and maintain role-based access control for enterprise computing solutions, including VDI, endpoint management suite and Print/Scan solutions. - Build, support and maintain support documents, standard operating procedures and policies related to the network, security systems, server and storage infrastructure, and the client-computing infrastructure. - Work with application developers and third-party vendors to develop software or virtualized installation packages for network deployment via the Enterprise configuration management suite. - Build, support and maintain the enterprise network, security systems, servers and storage infrastructure, both virtual and physical, through the use of routine commands, administration techniques, tools, and utilities. - Mentor Network Infrastructure engineers in maintaining multi cloud ecosystem. - Understanding of network security-based tools available within in Muli-cloud infrastructure. - Follow industry best practices for maintaining Muli-cloud workloads. - Leverage the right tools to script configuration changes that rescale, resize and reform the workload ecosystems through automation. - Partnering with internal business client(s), the Middleware Advisor will have a clear understanding of the context of the application and its usage to ensure successful implementation. - Train members of the technical staff and interface with user groups to resolve project and production issues. - Research and plan implementation of middleware upgrades, security patches and bug fixes. - Assist the development staff as the technical lead for development, integration, test, and production environments. - Responsible for technical recovery plans and lead disaster recovery planning and exercises. - Research and analyze systems, design, implement and conduct thorough Performance Test (PT) reviews in accordance with Application Middleware Infrastructure to accommodate new systems to the shared infrastructure and provide system capacity and enhancements. - Produce periodic reports for management and staff. - Serve as a point of contact for middleware applications and manage vendor relationships. - Leverage middleware technologies to provide robust, cutting-edge integration solutions to achieve new goals and meet new challenges rapidly and cost-effectively fully and successfully. - Mentor Middleware Infrastructure engineers in maintaining multi cloud ecosystem. - Understanding of middleware infrastructure security-based tools available within in multi-cloud infrastructure. - Follow industry best practices for maintaining Muli- cloud workloads. - Leverage the right tools to script configuration changes that rescale, resize and reform the workload ecosystems through automation. - Mentor Middleware Infrastructure engineers in maintaining multi cloud ecosystem. - Understanding of network security-based tools available within in multi-cloud infrastructure. - Follow industry best practices for maintaining multi-cloud workloads. - Leverage the right tools to script configuration changes that rescale, resize and reform the workload ecosystems through automation. - Serves as a technical leader in the installation and configuration of off the shelf enterprise-level applications. - Assists development with analysis and design for new or existing systems. - Provides some scripting (Windows / Unix) as needed. - Participates in and may lead groups/committees related to processes, standards and best practices. - Ensures documentation is up to date. - Supports a wide number and type of applications, including middleware and batch activity through operational (maintenance) and/or new project implementation(s). - Installs and configures off the shelf enterprise-level applications. - Ensures security among data management and associated processes, including adhering to data retention policies, file systems and data transfers. - Identifies, tracks, resolves, responds, and raises awareness of complex application and data issues. - Develops and maintains technical documentation for supported applications (implementation design documents, support activities, etc.). - Provides 24x7 support as needed. - Acts as a focal point and subject matter expert for all telecommunications analyst responsibilities. - Participates in and may lead groups/committees related to processes, standards, and best practices. - Mentors peers and IT personnel with respect to the telecommunications infrastructure. - Act as a proxy for management as needed. - Ensures established standards and policies are consistently being followed as it relates to Telecommunications. - Maintain up-to-date technical knowledge and understanding of applications. EDUCATION - Bachelor's degree in computer science, information technology, or related field required. - Certification or progress toward certification of, industry-recognized professional designation preferred and encouraged. - Combinations of relevant education and work experience may be considered in lieu of a degree. - Continuous learning, as defined by Company’s learning philosophy, is required. EXPERIENCE - 5 years’ experience within an IT environment which provides the necessary skills, knowledge and abilities. - One-year relevant experience supporting personal computers in a multi-site, multi-platform environment as well as telephone support of remote staff preferred. - Experience within the insurance industry highly preferred. QUALIFICATIONS - Exceptional customer support with proven track record of positive outcomes. - Consistent and proficient demonstration of required job SKA which exceed standard job expectations. - Consistent and proficient demonstration of troubleshooting that demonstrates a comprehensive and holistic understanding of systems integration. - Recognized as a technically credible role model. - Demonstrated ability to mentor and coach others with less experience. - Knowledge of applications and platforms including Microsoft Exchange, Microsoft Active Directory and Group Policy, Microsoft Office and Office 365, DNS servers, DHCP servers and Lightweight Directory Access Protocol. - Considerable knowledge of, and the ability to practically apply, necessary testing, practices and procedures. - Knowledge of IT system installation, configuration, and maintenance. - Strong software Development Life Cycle principles, processes, tools, and techniques. - Knowledge of performance measuring and monitoring of IT systems. - Ability to apply the principles of independent logical thinking to define problems, collect data, establish facts, and draw valid conclusions. - Ability to comprehend the consequences of various problem situations and to refer them for appropriate decision-making. - Ability to handle multiple priorities, establish workflows, and meet necessary deadlines. - Ability to work with minimum supervision. - Excellent oral and written communication skills. - Ability to communicate factual and technical information with customers clearly and concisely. - Ability to effectively exchange information clearly and concisely and to present ideas, report facts and other information and respond to questions as appropriate. - Ability to maintain confidentiality. - Ability to perform other assignments at locations outside the office. - Ability to work varying hours, including evenings, weekends and holidays as required. - Ability and proficiency in the use of computers and company standard software. - Must be able to work collaboratively as well as independently. Networking Qualifications - Advanced knowledge of IT systems, including networking, server, storage, and applications. - Demonstrated leadership ability with proven results as a team facilitator/leader within multi-functional teams. - Advanced knowledge of applications and platforms including Microsoft Exchange, Microsoft Active Directory and Group Policy, Microsoft Office and Office 365, DNS servers, DHCP servers and Lightweight Directory Access Protocol. - Advanced technical knowledge of Microsoft System Center Configuration Manager, VMware vSphere 5.x or later, VMware View 5.x or later. - Advanced knowledge of, and the ability to practically apply, necessary testing, practices, and procedures. Middleware Qualifications - Ability to work effectively with all levels of management and different business partner organizations. - Ability to document and develop standard operating procedures for day-to-day activities. - Demonstrated ability to go above and beyond to support the business needs and aid in resolution. - Working knowledge implementing, migrating, and upgrading several middleware application platforms. - Strong skills in mentoring staff on their technical challenges and help them become successful. - Ability to set roadmaps for sunsetting or upgrading obsolete software. Platform Qualifications - Strong leadership, negotiation, conflict management and facilitation skills. - Ability to set priorities and manage workload to meet those priorities. - Ability to work effectively with all levels of management and different business partner organizations. - Strong technical writing and documentation skills. - Advanced knowledge of performance measuring and monitoring of IT systems. Telecommunications Qualifications - Consistent and proficient demonstration of troubleshooting that demonstrates a comprehensive and holistic understanding of telecommunications systems. - Consistent and proficient demonstration of required job SKA which exceed standard job expectations. - Advanced knowledge of telecommunications systems and applications. - Demonstrated ability to resolve and collaborate on complex, multifaceted issues. - Demonstrated leadership ability with proven results as a team facilitator/leader within multi-functional teams. PAY RANGE: “Actual compensation decision relies on the consideration of internal equity, candidate’s skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $64,900 and $147,250.” We are an Equal Opportunity Employer. We will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract. #LI-CH1 #AFG Accident Fund Insurance Company of America

Role Description The RDC Site Service Manager will be responsible for overseeing and managing the deployment, maintenance, and operational excellence of our data center infrastructure across the AMR region. This is a critical role that requires a strong leader with a proven track record in managing Remote Data Center teams, vendors, and infrastructure projects. You will ensure the reliable and efficient operation of our data centers, supporting the company's critical services and growth. This role involves frequent travel across America and other global regions. Qualifications - Bachelor's or Master's degree in Electrical Engineering, Mechanical Engineering, Computer Science, or a related field, or equivalent work experience. - 2+ years of experience managing or leading data center operations, with practical experience in areas like rack sizing, construction, equipment installation, and/or decommissioning. - Hands-on experience with copper and fibre cabling structures, complemented by proficiency in areas such as cable infrastructure design and/or labeling methodologies. - Experience with DCIM tools (e.g., Nlyte, Sunbird, Proprietary DCIM tools) and enterprise-level management tools (e.g., Service Now, APM, Splunk, Wrike, Quip, radar, Ansible) for securing and monitoring equipment. - Ability to travel domestically and internationally. Requirements - Certification in data center operations or a related field (e.g., CDOM, CDFOM, CDCE, CDCS). - Strong understanding of data center infrastructure, including power, cooling, networking, and security systems. - Proven ability to manage data center projects, ensuring delivery on time and within budget. - Proven track record in remote vendor management for infrastructure expansion and compliance. - Excellent written and verbal communication skills, with the ability to effectively communicate with a variety of audiences, including technical and non-technical stakeholders. - Ability to work effectively in a global, multi-cultural, multi-location organization. - In-depth experience with a specific DCIM platform (e.g., Nlyte, Sunbird, Schneider Electric StruxureWare) and a proven ability to customize and optimize the platform for specific business needs. - Experience in data center design and construction, including knowledge of industry standards and best practices (e.g., TIA-942, Uptime Institute Tier Standards).

Requisition Number: 2346984 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Positions in this function are involved in monitoring, evaluating, and maintaining systems and procedures to safeguard internal information systems, networks, databases, and Web-based security. Conduct vulnerability assessments and monitor systems, network, databases and Web for potential system breaches. Respond to alerts from information security tools. Report, investigate, and resolve security incidents. Recommend and implement changes to enhance systems security and prevent unauthorized access. Research security trends, new methods, and techniques used in unauthorized access of data in order to preemptively eliminate the possibility of system breach. May oversee internal or external systems security (i.e., cloud services). Ensure that customers and users have the right access to the right systems at the right times. If you are located in MN or DC, you will have the flexibility to work remotely* as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - Direct point of contact for acquired entities for public domain name and digital certificate migration, management, and automation - Identify and remediate PKI security and configuration issues - Provide engineering and operations support for Optum's Internal PKI and Cloud-based PKI platform including owning responsibility for acquired entity integration - Provide innovative solutions to automate repetitive tasks - Participate in a 24x7 on call rotation supporting Optum's internal PKI resources and platforms You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 2+ years Windows server and workstation administration - 2+ years managing an enterprise application platform - 2+ years of general network knowledge with emphasis on DNS, firewall, and proxy knowledge - 1+ years of PKI experience in an enterprise with emphasis on Microsoft Active Directory Certificate Services (ADCS) and KeyFactor EJBCA - 1 years of active directory experience - Scripting and automation experience leveraging PowerShell, Python, or other scripting languages - Experience with certificate lifecycle management - Understanding of X.509, RSA and general certificate management processes - Ability to participate in on call rotation for urgent issues Preferred Qualifications: - Undergraduate degree in applicable area of expertise or equivalent experience - CISSP or other security related certification - Cloud Infrastructure experience in any of the major CSP's including MS Azure, AWS, or GCP - Identity and Access Management experience *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

About this role: Wells Fargo is seeking an experienced zVM Lead Infrastructure Engineer to help support and influence zVM and Linux on system z operations and development. The focus of this position is administration and support of IBM's z/VM operating system. A one-week, 24x7 on-call rotation is shared with peers resulting in a one-week on-call rotation every 6-8 weeks. A successful candidate will have extensive zVM, zSeries hardware experience and some exposure to Linux. In this role, you will: - Lead complex initiatives to develop infrastructure to provide solutions for business applications - Participate in various projects intended to continually improve or upgrade the infrastructure - Evaluate internal and external software solutions which could be leveraged to meet target state architecture goals - Review and analyze high impact outages to ensure the proper processes and procedures are in place to avoid problems in the future - Design, build, deploy and maintain infrastructure solutions through collaborative efforts with the team and third party vendors - Design, code, test, debug and document programs using Agile development practices - Make decisions in technical designs, implementation plans and identify project risks and resource requirements - Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success - Recommend courses of action to maintain cost effectiveness and achieve results - Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals - Interact with customers and vendors. Required Qualifications: - 5+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education - 5+ years experience with most of the following: zVM, Velocity Performance and Monitoring, Broadcom VM Manager Suite - 5+ years Experience with installation of zVM systems, maintenance application, and system upgrades - 3+ years IBM System z hardware exposure - 3+ years REXX, CMS Pipelines programming experience. Desired Qualifications: - Experience with SUSE Linux, especially on zVM - Experience with SUSE Manager, Ansible, Grafana, Splunk is also helpful. Job Expectations: - This position is not eligible for visa sponsorship - This position can be 100% remote.