ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE Join Our Community of Food People! This position has been segmented "Remote Anywhere" meaning the work is completed 100% remote anywhere in the U.S. except Hawaii or United States Territories. The National Credit Coordinator provides credit and collections support for national customers performs the customer set up function, approves credit terms based on approval matrix, monitors customer terms and compliance and collects on delinquent accounts. In addition, negotiates payment arrangements and collaborates with national account sellers on customer financial issues. Supports Office third party collections, and/or customers with some degree of latitude and judgment using existing systems and procedures. Schedule Mon - Fri 8 am - 5 pm Workstream Specific Responsibilities- 95% • With limited direction makes credit decisions and establish payment terms within assigned authorities per Corporate Credit Policy Matrix; collects on national/large complex delinquent accounts and maintains portfolio for accuracy. • Monitors and controls customer account applications/set ups for ownership linkage ensuring national or local account exposures are linked with the same ownership ID for aggregation purposes • Ensures proper and complete documentation is obtained, analyze and suggest/approve credit terms for new customer accounts based on Credit Policy matrix • Sets up customer accounts and secures proper credit approvals for terms • Responsible for gathering financial and other credit information to be used in risk analysis to develop/modify credit limits for potential/existing customers • Establishes root cause delinquency and maintains communication with sellers and/or USF customers within assigned portfolio to ensure expeditious collections of issues with rapid resolution of past due accounts • Manages customer accounts receivable for terms compliance and ensures skipped invoices, short paid invoices, credit memos, and unapplied cash are resolved timely • Creates amicable, effective payment plans on past due accounts and follows protocol for courtesy and demand letters as necessary to effect proper collection • Prepares annual credit reviews/ write-ups and recommends credit limits in accordance with the Corporate Credit Policy. • Assists their manager or supervisor to ensure compliance with all regulatory requirements including Sarbanes Oxley (Sox)controls • If accounts are related to a GPO, be able to follow collection guidelines previously established • Make recommendations or assist other team members to assign and provide documentation of uncollectible accounts to the centralized third-party collections group at the Support Office; may code and recommend accounts for write-off • Assists with credit reporting requirements • Participates in special projects or tasks as assigned/requested by manager or supervisor • Other duties as assigned by manager Personal Development – 5% • Update to personal Individual Development Plan (IDP) and prepare for check-ins with your leader. • Engage in formal US Foods performance management process. • Strive to learn and benchmark against industry trends as well as be engaged in industry peer groups. • Pursue other personal learning and development initiatives. SUPERVISION: None ROLE SEGMENTATION: Remote QUALIFICATIONS Education/Training: • High School Diploma or GED Required • Associates degree or Credit Business Associate (CBA) Certification is desired Related Experience/Requirements: • 2 years’ data entry experience working in Credit/Collections performing account reconciliations or in a financial related role is required • 1-2 years’ experience utilizing D&B, and other financial & risk management tools required • 1-2 years’ experience approving credit terms, managing portfolio for adherence to credit terms, collecting amounts due, and resolving aged items is required • Food service or similar distribution experience is desired Knowledge/Skills/Abilities: • Intermediate MS Office skills required with strong Excel skills (ability to create pivot tables, VLOOKUP and basic formulas required). • Ability to effectively communicate both verbally and in writing in a clear and concise manner under pressure so others will understand. • Ability to work using multiple screens using different applications • Ability to balance multiple priorities while meeting deadlines. • Ability to work independently and in a professional manner. • Ability to make risk management decisions for customers and collaborate with next level management on those with high degree of complexity • Ability to guidance other team members regarding best practices and complex situations. • Strong problem-solving skills with the ability to find the root cause of issues. • Ability to collaborate cross functionally with internal associates and other stakeholders on past due AR to remedy and reach resolutions. • Proficiency in using a variety of web based and mainframe systems to perform job activities. • Must have attention to detail. Physical Requirements: • Must be able to perform data entry and focus on work for 8 hours a day This role will also receive: overtime compensation​ ​Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html. Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The expected base rate for this role is between $21 - $30 ***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***

Earnest empowers ambitious professionals to make confident financial decisions and build the life they envision. Earnies are committed to helping borrowers move forward with confidence by offering smarter borrowing options with a clearer path to taking control of their debt. If you’re as passionate as we are about our mission, read more below, and let’s build something great together. The Director of Collections Strategies will report to our Chief Product Officer As the Director of Collections Strategy, you will: - Build and lead our collections strategy across personal loans and student loan refinance, with an initial focus on standing up the personal loan program. - Design customer-first recovery strategies that improve performance across the full delinquency lifecycle, including pre-default. - Select and manage third-party vendors, driving clear performance expectations and accountability. - Use data, testing, and cross-functional partnership to build a compliant, scalable collections operation. - Shape the long-term model for collections, including where to leverage vendors versus build in-house capabilities. About You: - 10+ years of experience in consumer lending collections, servicing, or recoveries, with significant ownership of strategy and execution. - Deep knowledge of collections operations, compliance, and vendor management. - Track record of improving recovery outcomes while maintaining a strong customer experience. - Highly analytical and comfortable using data to guide decisions and optimize performance. - Strong cross-functional communicator who works effectively across Risk, Product, Operations, Legal, Compliance, and Data. Even Better: - Experience in fintech, digital lending, or a customer-oriented bank. - Familiarity with student loans, personal loans, or unsecured installment lending. - Experience building or modernizing a collections function from the ground up. Where: - This role will be based in the US. Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including: - Health, Dental, & Vision benefits plus savings plans - Mac computers + work-from-home stipend to set up your home office - Monthly internet and phone reimbursement - Employee Stock Purchase Plan - Restricted Stock Units (RSUs) - 401(k) plan to help you save for retirement plus a company match - Robust tuition reimbursement program - $1,000 travel perk on each Earnie-versary to anywhere in the world - Competitive days of annual PTO - Competitive parental leave What Makes an Earnie: At Earnest, our people bring our cultural principles to life. These principles define how we work, how we win, and what we expect of ourselves and each other: - Every Second Counts: Speed is our competitive advantage. Our customers need better solutions, and the faster we execute, the greater our chance of success. - Choose To Do Hard Things: We win by tackling the hard things that others avoid, fueled by grit and resilience. - Pursue Excellence: Great companies, teams, and individuals never settle and are proud of the work that they do. What’s good enough today won’t be good enough tomorrow. Excellence isn’t a destination; it’s a mindset of continuous improvement. - Lead Together: Our success comes from how we work together. Leadership is not about titles—it is about action. We take ownership, drive results, and move forward as a team. - Don’t Take Yourself Too Seriously: We take our work seriously, not ourselves. The stakes are high, but a sense of humor keeps us grounded, creative, and resilient. At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for. Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance.

Role Description This is a 100% remote opportunity; however, please only apply if you have 3 to 5 years of medical insurance collections experience. AIS Healthcare is looking for experienced and motivated Accounts Receivable Collection experts to join our dynamic team! The AR Collection role is a full-time position responsible for collection processes for TDD services that includes: - Contract analysis - Reimbursement - Denial management - Appeals - Resolving billing-related issues with insurance companies or other responsible parties for services rendered The perfect candidate should have an in-depth knowledge of collection practices related to billing and collection activities. Qualifications - A high school diploma or general education degree (GED) equivalent is required. - 3-5 years of healthcare industry experience required. - 3-5 years of medical billing and collections experience required. - Home Infusion, Intrathecal Pain Management experience preferred. Requirements - Recognizes patients’ rights and responsibilities and supports them in the performance of job duties, respects patient’s rights to privacy and confidentiality. - Follows up on invoices submitted to ensure prompt and timely payment and escalates issues, as necessary. - Evaluates payments/denials received for correctness and ensures they are applied accordingly. - Identifies bad debt write-offs and A/R adjustments. Initiates write-offs and adjustments in accordance with policies and procedures. - Identifies any overpayments and/or duplicate payments and investigates and resolves accordingly. - Processes refund requests, in accordance with policies and procedures. - Maintains contact with other departments to obtain patient or insurance information needed for claim payment. - Responsible for understanding all procedures within regulatory mandates. - Ensures that the activities of the collection operations are conducted in a manner that is consistent with overall department protocol, and are following Federal, State, and payer regulation, guidelines, and requirements. - Makes calls to troubleshoot payment discrepancies and establish resolution. - Documents, in detail, phone calls, phone number, person spoken to, and call details on a consistent basis. - Consistently looks for areas to maximize claim reimbursement. - Resolves issues that created a denial within 5 days of receipt of denial. - Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. - Maintains understanding of NDC (National Drug Code) numbers, metric quantities, and knowledge of infusion supplies. - Maintains a broad range of knowledge of insurance plans, medical terminology, billing procedures, government regulations, and medical codes. - Shares knowledge gained with other staff members and works as a team member. - Interacts with others in a positive, respectful, and considerate manner. - Performs other job-related duties as assigned. Benefits - Health, vision, and dental insurance - Long term disability insurance - Life insurance - Vacation package - 401K plan with a generous employer contribution - 100% work from home model Steps to Apply To apply for this role, you must complete a Culture Index Assessment to be considered. Please note that your application will not be considered if the Assessment is not completed. Copy and paste the following link into your browser and press enter. Then, select the corresponding position for which you are applying. (Only one assessment per candidate is required.) The assessment is brief, taking less than ten minutes to complete. portal.cultureindex.com/public/survey/general/0BFB8F0000

• Build and lead our collections strategy across personal loans and student loan refinance, with an initial focus on standing up the personal loan program. • Design customer-first recovery strategies that improve performance across the full delinquency lifecycle, including pre-default. • Select and manage third-party vendors, driving clear performance expectations and accountability. • Use data, testing, and cross-functional partnership to build a compliant, scalable collections operation. • Shape the long-term model for collections, including where to leverage vendors versus build in-house capabilities.