About the role Terrific opportunity for a Salesforce subject matter expert to take on a functional leadership role within Verndale! The Senior Solution Consultant will drive solution architecture in sales pursuits, be a trusted client advisor and ensure consistent delivery for clients in the Salesforce space. The Solution Consultant serves as a subject matter expert in a skill and/or solution and is responsible for client delivery, proposals, new business opportunities, and knowledge management. The Solution Consultant works closely with clients to facilitate business process analysis sessions, understand and document requirements and enable the authoring/development of quality solutions that meet those requirements. Responsibilities - Guide clients through the implementation of Salesforce solutions. - Serves as the technical advisor for Salesforce projects onsite at client locations - Translates business requirements into well-architected solutions that best leverage the Salesforce platforms and products. - Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality. - Design elegant, innovative Salesforce solutions involving configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality. - Draft custom development specifications and manage the delivery and testing of the functionality by Development resource. - Provide hands-on, expert-level technical assistance to developers. - Design and manage the execution of test plans to ensure a quality solution is delivered. - Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions. - Provide expertise during sales efforts to estimate the technical level of effort. - Participate in marketing events (e.g. sales meetings). - Collaboration with Project Manager to facilitate stakeholder expectations, identify project issues, risks and present alternatives to alleviate or resolve those issues. Qualifications - 7+ years of CRM process design and implementation experience. - Proven expertise in leveraging Salesforce Field Service to design and optimize end-to-end field service workflows. - Minimum 3 years of Salesforce platform experience. - Proven ability to design and optimize business processes and consider integrations across disparate systems. - Excellent client-facing written and oral communications skills. - Knowledge of tools/applications such as Excel, Data Loader used for analysis and processing data. - Exposure to enterprise integration tools and extract, transformation, and load (ETL) tools. - Hands - on experience with Salesforce CPQ and/or Agent force Revenue Management is strongly preferred. Ten Great Reasons to Work at Verndale - We are a rapidly growing company that is just as scrappy and entrepreneurial today as when we were founded in 1998. - We are relentlessly curious and enthusiastically solve our clients’ complex business problems through technology, data, and design. - We foster a culture that enables every person in the organization to do the best work of their career. - We offer regular training and professional development to move careers forward. - Client and employee satisfaction are our two most important business metrics. - We celebrate and champion diversity, equity, and inclusion. - We offer generous paid company holidays, vacation, and paid sick time to every employee starting on day one. - We offer top-of-the-line Health Insurance, plus monthly perks customized to meet individual employees’ needs. - We support a healthy work/life balance. - We are fully remote enabled and embrace the evolving definition of the workplace Compensation & Benefits In accordance with applicable law, the salary range provided is Verndale's reasonable estimate of the salary for this role. The actual amount may vary, based on non-discriminatory factors such as location, experience, knowledge, skills and abilities. In addition to salary, Verndale also offers a competitive benefits package. Verndale is proud of the fun, diverse, and respectful company environment we enjoy on a daily basis. Competitive compensation and comprehensive coverage for medical, dental, life, disability and a 401(k) savings plan are offered to all full-time employees. Ample company paid holidays and personal time off make having a work-life balance possible. For some roles, remote work is a definite possibility; we believe in hiring the best and keeping our own happy and motivated. Verndale is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. AS A MANAGED SERVICES SR. CONSULTANT YOU WILL HAVE THE OPPORTUNITY TO: - Serve customers as a Senior Consultant, owning functional delivery and execution - Provide industry best practices and act as a trusted client advisor - Leverage Salesforce and/or Amazon platforms (e.g., Experience Cloud, Service - Cloud, Sales Cloud, Knowledge, Amazon Connect) - Translate business requirements into scalable solution designs and configurations - Drive continuous improvement and innovation on long-term customer engagements - Lead requirements gathering and act as the Salesforce and/or Amazon platform expert - Own client and team onboarding activities - Partner with customers to define and manage the Backlog - Define User Personas - Write and groom User Stories - Decompose User Stories into actionable Tasks - Lead 3–4 managed services engagements concurrently, supported by global delivery teams - Track budget consumption, monitor timeline and resource staffing per contract - Own engagement status, risks, issues, and client communication - Perform routine and complex Salesforce configuration and enhancements - Work together with the Delivery Owner towards client satisfaction - Coach and mentor junior functional and technical team members - Stay current on new Salesforce and Amazon capabilities REQUIRED QUALIFICATIONS: - 3-5+ years of hands on Salesforce platform experience solving complex use cases utilizing the breadth of the Salesforce Platform - Significant business process, technical consulting, or enterprise architecture experience - Solid understanding of the full Salesforce Platform and its architecture, understanding of Amazon products is a plus - Willing and able learner of new technologies - Strong written and oral communication - Client facing experience in the following areas: Project Management/Ownership, Discovery and Design, and Delivering Solution Options to Customers - Experience writing user stories with estimation/sizing and release planning - Certified Salesforce.com Admin with either Sales Cloud or Service Cloud Consultant certifications. - Any additional Salesforce Certifications or accreditations are a Plus, preferably AI Specialist, Community Cloud, Field Service Lightning Consultant, CPQ Specialist - Attention towards detail – detail oriented - Strong team player - Great communication skills - Keep an open mind and must be flexible to change WHAT DOES THE TYPICAL INTERVIEW PROCESS LOOK LIKE? - Recruiter screen (phone) - 30 minutes - First interview (video) - 45 minutes - You’ll talk through your career goals and relevant work examples - Second interview (Video) - 30 minutes - You’ll discuss challenges you have overcome and the tools you used to get there - Panel Interview with Real-Time Exercise (Video) - 60 minutes - The call will be split into two parts: - You’ll receive a prompt and talk through potential solution options and live on the spot (no offline preparation required) - You’ll get some time to interact with team members you haven’t met yet Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. What’s it like to be a part of NeuraFlash, Part of Accenture? - Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team. - Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. - Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done - Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. - Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

• Deliver training on the Salesforce CRM platform, configuring and building out customer business processes • Responsible for the end to end Salesforce Implementation • Work alongside senior staff, carrying out workshops, requirements gathering, configuration and delivering training to customers

Salesforce Functional Solution Architect Who We Are TruSummit Solutions is a young, energetic, fast-growing, results-based Salesforce Implementation Partner headquartered in Pittsburgh, PA. Our teams empower and educate our clients on the value and capabilities of Enterprise Applications with a major focus on Platform as a Service (PaaS). Through strategic consulting and business process modeling, we architect and build solutions that align directly with each of our customers' strategic business needs. As a women-owned and operated company, we do not shy away from diversity, we value it. Culture comes first, and this is guided by our core values. As a member of TruSummit we all align to each of the following core values: - Collaboration - We work as a team, including client team members, to build the best solution. - Commitment - We get the job done and get it done right. - Aptitude - We are experts in what we do today and tomorrow. - Passion - It’s not just a job, it’s why we get up in the morning. The Role As a Solution Architect at TruSummit, you will own the integrity and strength of the solutions recommended to our clients. You will be a trusted advisor to our clients and a mentor for other TruSummit employees working alongside you. For this position, you will need a deep understanding of the Salesforce platform and strong consulting, business acumen, and interpersonal skills to work closely with stakeholders at various professional levels to deliver complex, integrated software solutions. Responsibilities Consulting & Advisory - Define and drive Salesforce adoption strategies that align with business goals and digital transformation initiatives - Lead enterprise discovery and executive stakeholder workshops to align priorities and shape Salesforce strategy. - Advise clients on KPIs, success metrics, and data-driven decision-making frameworks to drive business performance at the project and long-term Salesforce strategy levels - Serve as a strategic advisor to all levels of client stakeholders, translating platform capabilities into business outcomes - Identify and recommend opportunities for Salesforce expansion, including AI innovations, ecosystem products, and integrations - Support change management and adoption strategies to ensure long-term client success Salesforce Solution Architecture - Own the end-to-end solution architecture, ensuring scalability, security, performance, and compliance with best practices - Design enterprise Salesforce solutions that integrate declarative features, custom development, and third-party applications - Lead the development of solution architecture artifacts, including diagrams, design documentation, and interface specifications - Define and enforce architectural governance across projects, ensuring consistency in platform standards and reusability - Act as a liaison between business and technical teams, translating functional needs into technical requirements - Evaluate solution options, recommend best-fit approaches, and support proof-of-concept efforts as needed Project and Solution Delivery - Oversee the full delivery lifecycle: scoping, design, development, testing, deployment, and post-go-live support - Ensure client and project team understanding and alignment with project scope, timeline, and budget, and proactively manage scope and delivery risks - Manage expectations at the stakeholder and leadership levels - Actively engage in hands-on configuration and declarative build work as needed - Provide accurate estimates for effort, resourcing, and delivery timelines - Support backlog refinement and user story development, ensuring quality and traceability to business value. - Lead or support QA and deployment activities, ensuring adherence to DevOps and release management best practices - Monitor solution performance and adoption, and ensure client satisfaction - Monitor and escalate risks and issues, as appropriate - Provide ongoing communication to TruSummit leadership and team members on project status Collaboration and Enablement - Support pre-sales activities including scoping, solutioning, and platform demonstrations - Stay current on Salesforce product releases, ecosystem updates, and industry trends - Contribute to internal frameworks, tools, and delivery accelerators to improve solution quality and efficiency - Mentor and guide junior consultants, ensuring delivery excellence and fostering professional growth Qualifications - 5+ years of experience in management consulting, professional services, or advisory roles within a team-focused environment - 4+ years leading Salesforce project teams, with demonstrated experience delivering cross-functional, multi-cloud solutions - Proven ability to establish credibility and trust with client executives and internal teams; adept at influencing decisions and building consensus - Strong executive presence—confident, articulate, and able to challenge assumptions constructively while aligning stakeholders around shared outcomes - Exceptional written and verbal communication skills, with the ability to engage effectively across business, functional, and technical audiences - Highly organized and self-directed, with the ability to manage competing priorities and multiple initiatives with minimal oversight - Demonstrated ability to navigate and lead within complex organizational and technical environments; skilled in identifying root causes, analyzing data, and recommending sound solutions - Deep understanding of Salesforce’s role in the broader enterprise technology landscape - Expertise in Salesforce declarative configuration tools, e.g., Flow Builder, Lightning App Builder, and Platform Events - Practical experience with formal delivery methodologies (Agile, Scrum, Waterfall), with a strong understanding of project (SDL) lifecycle best practices - Bachelor's degree in Business, Computer Science, Engineering, Marketing, Finance, or a related field; advanced degrees or professional qualifications are a plus - Salesforce Certifications required: Salesforce Administrator, Sales Cloud Consultant, and Service Cloud Consultant - Remote/Telecommute position with the ability to travel up to 30% Preferred Qualifications: - Master’s degree in Business, Information Systems, or a related field is highly advantageous - Advanced Salesforce certifications or accreditations in specialized areas such as Manufacturing Cloud, CPQ, Marketing Cloud, Data Cloud, Revenue Cloud, or Health Cloud - Active participation in the Salesforce ecosystem, including engagement in the Trailblazer Community, speaking engagements, or recognition such as Salesforce MVP or MVP nominee - Familiarity with DevOps frameworks and tooling for Salesforce, including experience with Azure DevOps, Jira, or equivalent platforms to support CI/CD and release governance WHAT YOU'LL LOVE ABOUT TRUSUMMIT (A few of our benefits): - Competitive salary – reviewed annually - Performance bonus - Unlimited Paid time off - Medical, Dental, and Vision insurance - Flexible working schedule - Employer-Matching 401k Retirement Plan - Funding for each employee's professional development (Salesforce Certification, PMP, etc.) - Reimbursement for health club memberships & internet/phone - Certification exam bonus - Life and disability insurance - Company Laptop - Charity & Volunteer Days - Team celebrations and presidents club for all employees! TruSummit Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. All applicants must be authorized to work in the United States.