Job Description Performs a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to medical services. Completes complex tasks. May aid or train other Representatives in responsibilities. Job Responsibility - Performs admissions, registration and scheduling activities. Obtains necessary demographic and insurance information and enters data into computer system, which may include patients on Medicare/Medicaid; - Verifies patient insurance coverage and other related data. Obtains patient insurance authorization required for services; Documents authorization approvals and denials in computer systems; may financially screen patients, evaluating and assessing all self-pay patients pre-registered or inpatient/outpatient, to establish method of payment; Informs and counsels patient/patient representative regarding available financial assistance; Collects money due from patient at time of service; May preform billing, receivable and related functions. - May follow through on any open self-pay accounts including monthly payment amounts for purposes of collection. - Assists and/or trains new employees as instructed by supervisor or manager. - Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Job Qualification - High School Diploma or equivalent required. - 3-5 years of relevant experience, required. Remote Monday-Friday 10am-6pm. Holidays and weekends as needed. *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Client Service Representative Remote- Hawaii, US Monday - Friday, 6am-3pm or 7am-4pm (Training hours 6am-3pm HST) If you’ve worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings are can be easily transferred to make a difference in CSC’s professional business-to-business environment as a Client Service Representative. And there’s the added bonus of not having to work nights, weekends, or holidays. These positions come with CSC’s competitive benefits—paid time off, medical, dental, and 401(k) plans, just to name a few. We’re hiring Client Service Representatives for our Annual Reports and Corporate teams. You’ll work directly with our customers (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you’re encouraged and expected to be your best. We’re a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®. Some of the things you’ll be doing: - Build relationships with our clients to better understand their unique needs and concerns - Fulfill requests and answer questions for internal and external customers - Respond promptly to customer inquiries via phone or electronically - Provide excellent customer service to both internal and external clients - Organize the workflow to meet customers’ time frames and demands - Navigate between multiple databases quickly and accurately - Recommend process improvements where applicable - Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services What technical skills, experience, and qualifications do you need? - Experience working in a customer service or administrative capacity - Energetic self-starter who thrives in a fast-paced, team-oriented environment - Attention to detail and accuracy - Strong prioritization and time-management skills - Flexibility and agility, with the ability to multitask - Problem-solving skills - Strong computer skills and proficiency in MS Office, Word, and Excel - Effective verbal and written communication skills - Salesforce experience a plus #CSC #CSCCareers #LI-SL1 Candidates for this position must be eligible to work in the country without sponsorship At CSC, compensation decisions are dependent on a number of factors including job location and the knowledge and experience of each individual. A reasonable estimate of the current range is $50,00-$55,000. CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.® Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other. CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued. CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging, CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC. We encourage candidates to apply directly to our website and not through third-party sources. Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications. At CSC®, we’re always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It’s also the reason we’re the trusted partner of many of the world’s most successful organizations. CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That’s why we are the leading provider of business administration and compliance solutions. - CSC is a great place to work with smart and dedicated people. - We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work. - We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals. - Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance. - CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more. - As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

• Provide Transportation Insight’s clients with world-class analytical and relationship management • Review and analyze client data weekly for trends, issues and additional opportunities for freight cost savings. • Review open client requests. • Check status and ensure progress towards request closure and client satisfaction. • Review carrier performance and assigned client’s satisfaction with carrier performance. • Conduct monthly client reviews. • Review company tools and services available to assigned clients. • Attempt to engage the client on new services and/or offer additional cost savings opportunities through cost analysis. • Create case studies highlighting the client's use of Transportation Insight’s products/services for marketing and retention purposes. • Review opportunities for an assigned client to transition to more cost attractive solutions, as well as, investigate additional ways to reduce operational cost. • Provide training and direction to Logistics Analyst personnel

Role Description The Customer Service Representative supports sales staff in maintaining and cultivating relationships, processing quotes and orders, and ensuring sales information is entered into the ERP/CRM systems timely and accurately. The essential duties and responsibilities include, but are not limited to: - Maintain active communications with customers and co-workers regarding sales opportunities and status reports. Document communications within CRM. - Ensure project quotes or proposals are processed within the CRM in a timely manner while being professional, accurate and meeting customer specifications. - Verify customer-approved quotes are signed and are accompanied with company terms and conditions. - Verify orders are processed timely and accurately within the ERP system. - Understanding and being familiar with fabricated ductile iron and pump product components, coatings, specifications, and industry standards. Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. - Minimum 2 years of sales experience and willingness to learn and receive instruction. - Minimum Associate’s degree, Bachelor’s degree preferred. Requirements - Familiarity of Microsoft Office products (Word, Excel, PowerPoint, Outlook). - Familiarity with ERP Software. - Strong customer service skills. - Strong communication skills with internal/external customers. - Strong attention to detail. - Strong problem-solving skills. - Strong organizational skills. - Punctual, reliable, and cooperative with others. Benefits - After 30 days of employment, employee is eligible for company benefits including medical, dental, vision, sick pay, vacation accruals, and 401(k). Sick pay and vacation accrual begin once employed.